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en Faults and what to do about them
48
Brief whirring sound twice
after the appliance is
switched on.
Not a fault – when the appliance is switched on, this whirring sound occurs
briefly due to internal testing of the automatic dosing system.
Whirring sound after the
programme starts and
during the last rinse cycle.
Not a fault – when automatic dosing is activated, a whirring sound occurs after
water enters the drum during detergent dosing and in the last rinse cycle dur-
ing fabric softener dosing. The sound is caused by the Ž i-DOS pump unit and
is a normal operating noise.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■ Is p Easy Iron additional programme setting selected (depending on the
model)?
■ Is Silent wash additional programme setting or Silent wash programme
selected (depending on the model)?
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system is activated – a rinse cycle has
been switched on.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Odours, stain formation in
the appliance.
Run the Û Drum Clean 90°C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommend-
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
■ Is the appliance aligned? ~ "Alignment" on page 18
■ Are the appliance's feet fixed? Secure the appliance's feet.
■ Have the transport locks been removed? ~ "Removing the transport
locks" on page 14
The display panel indica-
tor lights do not work
while the appliance is run-
ning.
■ Has there been a power failure?
■ Have the fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select à Rinse or brush the laundry after washing.
If you cannot rectify a fault yourself (after turning the programme selector to Off and switch on again) or a
repair is required:
■ Turn the programme selector to Off. Pull out the mains plug.
■ Turn off the tap and call customer services.
Faults Cause/Remedy
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