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Faults and what to do about them en
47
The programme has
started and the drum is
rotating, but the drum is
not filling with water.
Not a fault – Some programme specifically detect and weigh the load after the
programme has started in order to calculate the optimum amount of water for
washing. The drum will then start filling with water.
Start/Reload A button
cannot be operated.
ù is continuously lit. The detergent drawer has not been pushed in fully. Push
the detergent drawer in fully.
The water is not draining. ■ Could the drain pump be blocked?
~ "Drain pump is blocked" on page 42
■ Could the drain hose at the siphon be blocked?
~ "The drain hose at the siphon is blocked" on page 43
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
Ž i-DOS button cannot be
operated.
■ Is automatic dosing an option for the programme?
■ Is the pump unit blocked? Turn the programme selector to Off and clean
the pump unit.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Emptying the Ž i-DOS detergent drawer, cleaning the Ž i-DOS detergent
drawer and its housing, cleaning the Ž i-DOS pump unit" on page 38
~ "Filling the dispensers" on page 37
Detergent/fabric softener
has congealed in the dis-
pensers.
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Emptying the Ž i-DOS detergent drawer, cleaning the Ž i-DOS detergent
drawer and its housing, cleaning the Ž i-DOS pump unit" on page 38
~ "Filling the dispensers" on page 37
Foam is leaking from the
detergent drawer.
■ Automatic dosing: Ž i-DOS check the dosage settings and, if required,
reduce the basic dosage.
If required, use a different liquid detergent/fabric softener.
■ Manual dosing: Have you used too much detergent? Use less detergent in
the next wash cycle.
■ Immediate action: Mix one tablespoon of fabric softener with 1/2 litre of
water and pour it into the manual dosing compartment (not suitable for out-
door clothing, sportswear or items stuffed with down).
Repeated, intensive foam-
ing.
■ Automatic dosing: Ž i-DOS check the dosage settings and, if required,
reduce the basic dosage.
If required, use a different liquid detergent/fabric softener.
■ Manual dosing: Have you used too much detergent? Add less detergent in
the next time you run a wash cycle with the same load.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the max. mark.
The washing result is not
satisfactory.
■ Ž i-DOS check the dosage settings and, if required, increase the basic dos-
age.
■ Use a different liquid detergent.
Faults Cause/Remedy
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