www.LGSIGNATURE.com
OWNER'S MANUAL
FRIDGE&FREEZER
Read this owner's manual thoroughly before operating the appliance and keep it
handy for reference at all times.
Copyright © 2017 - 2021 LG Electronics Inc. All Rights Reserved.
MFL68302730 Rev.07
TABLE OF CONTENTS
This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS .......................................................4
IMPORTANT SAFETY INSTRUCTIONS .................................................... 4
INSTALLATION ......................................................................14
Before Installation ..................................................................................... 14
Notes for Movement and Transport .......................................................... 14
Notes for Installation ................................................................................. 14
Dimensions and Clearances ..................................................................... 15
Ambient Temperature ............................................................................... 15
Removing the Door ................................................................................... 16
Refitting the Door ...................................................................................... 18
Adjusting the Height of the Door ............................................................... 18
Connecting the Water Line (For Plumbed models Only) .......................... 20
OPERATION ...........................................................................21
Parts and Functions .................................................................................. 21
Notes for Operation .................................................................................. 25
Using Control Panel .................................................................................. 27
Using Water Dispenser ............................................................................. 28
InstaView Function ...................................................................................30
Auto Open Door Function ......................................................................... 31
Auto Open Drawer Function ..................................................................... 32
Suggestion for More Usable Space .......................................................... 32
CustomChill Pantry ................................................................................... 33
Water and Ice Dispenser .......................................................................... 34
Automatic Icemaker .................................................................................. 35
Detaching the In-Door Ice Bin .................................................................. 35
Other Functions ........................................................................................ 37
SMART FUNCTIONS .............................................................38
LG ThinQ Application ................................................................................ 38
Smart Diagnosis ....................................................................................... 39
MAINTENANCE ......................................................................41
Notes for Cleaning .................................................................................... 41
Replacing the Fresh Filter ........................................................................ 42
Cleaning the Door Basket ......................................................................... 43
Cleaning the Shelf .................................................................................... 44
Cleaning the Vegetable Drawer ................................................................ 44
Cleaning the Freezer Drawer ................................................................... 46
Cleaning the Drawer Support ................................................................... 47
Cleaning the Water Dispenser .................................................................. 47
Replacing the Water Filter (For Plumbed models Only) ........................... 48
TROUBLESHOOTING ...........................................................50
4
SAFETY INSTRUCTIONS
EN
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect
operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.
This symbol is displayed to indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:
Children in the Household
•This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
5
EN
•If the appliance is equipped with a lock (some countries only),
keep the key out of reach of children.
Installation
•This appliance should only be transported by two or more people
holding the appliance securely.
•Ensure that the outlet socket is properly earthed, and that the
earth pin on the supply cord is not damaged or removed from the
plug. For more details on earthing, inquire at an LG Electronics
customer information centre.
•This appliance is equipped with a power cord having an
equipment-grounding conductor (earthing pin) and a grounding
power plug. The power plug must be plugged into an appropriate
socket outlet that is installed and grounded in accordance with all
local codes and ordinances.
•If the power cord is damaged or the outlet socket are loose, do
not use the power cord and contact an authorized service centre.
•Do not plug the appliance into a multi socket adapter which does
not have a power cable(mounted). Failure to do so may result in
fire.
•Do not plug the appliance into a multiple outlet power board or an
extension power cable.
•Do not modify or extend the power cord.
6
EN
•Avoid using any extension cords or double adaptor. The appliance
should be connected to a dedicated power line which is separately
fused.
•Do not use a multi socket outlet which is not properly
grounded(portable). In case of using a properly-grounded multi
socket outlet (portable), use the multi socket outlet with the current
capacity of the power code rating or higher and use the multi
socket outlet only for the appliance. Failure to do so may result in
electric shock or fire due to the heat of multi socket outlet. The
power may be shut off when the circuit breaker is operated.
•Install the appliance in a place where is easy to unplug the power
plug of the appliance.
•Be careful not to point the power plug up or let the appliance lean
against the power plug.
•Install the appliance on a firm and level floor.
•Do not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind,
or rain or temperatures below freezing.
•Do not place the appliance in direct sunlight or expose it to the
heat from heating appliances such as stoves or heaters.
•Be careful not to expose the rear of the appliance when installing.
•Be careful not to let the appliance door fall during assembly or
disassembly.
•Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
•Do not connect a plug adapter or other accessories to the power
plug.
7
EN
Operation
•Do not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
•In case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
•Unplug the power plug during a severe lightening or thunderstorm
or when not in use for a long period of time.
•Do not touch the power plug or the appliance controls with wet
hands.
•Do not bend the power cable excessively or place a heavy object
on it.
•If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
•Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
•Do not apply excessive force or impact to the back cover of the
appliance.
•Do not put animals, such as pets into the appliance.
•Be careful of nearby children when you open or close the
appliance door. The door may bump the child and cause injury. Do
not allow any persons to swing from any of the doors as it can
cause the unit to topple over and cause serious injury.
•Avoid the danger of children getting trapped inside the appliance.
A child trapped inside the appliance can cause suffocation.
•Do not place heavy or fragile objects, liquid filled containers,
combustible substances, or flammable objects(such candles,
lamps, etc.), or heating devices(such as stoves, heaters, etc.) on
the appliance.
8
EN
•If there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the area
immediately. This appliance uses a very eco-friendly gas
(isobutane, R600a) as the refrigerant. Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during
appliance transport, installation or operation can cause fire,
explosion or injury if sparks are caused.
•Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
•Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour,
or smoke coming from the appliance.
•Fill with potable water only into icemaker or dispenser water tank.
Maintenance
•Disconnect the power cord before cleaning the appliance or
replacing the inside lamp (where fitted).
•Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
•Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
•Do not spray water or inflammable substances(toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior
or exterior of the appliance to clean it.
•Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
9
EN
•Only qualified service personnel from LG Electronics service
centre should disassemble, repair, or modify the appliance.
Contact an LG Electronics customer information centre if you
move and install the appliance in a different location.
•Do not use a hair drier to dry the inside of the appliance or place
a candle inside to remove the odours.
•Do not use mechanical devices or other means to accelerate the
defrosting process.
Disposal
•When discarding the appliance, remove the door gasket while
leaving the shelves and baskets in place and keep children away
from the appliance.
•Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.
Technical Safety
•Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
•Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
•The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or
a similarly qualified person before disposing of them.
10
EN
•Refrigerant leaking out of the pipes could ignite or cause an
explosion.
•The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.
•Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
•This appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
•Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
Risk of Fire and Flammable Materials
This symbol alerts you to flammable materials that can
ignite and cause a fire if you do not take care.
•This appliance contains a small amount of isobutane refrigerant
(R600a), but it is also combustible. When transporting and
installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
•If a leak is detected, avoid any naked flames or potential sources
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of
the room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for
every 8 g of R600a refrigerant inside the appliance.
•When positioning the appliance, ensure the supply cord is not
trapped or damaged.
•Do not locate multiple portable socket-outlets or portable power
supplies at the rear of the appliance.
11
EN
CAUTION
To reduce the risk of minor injury to persons, malfunction,
or damage to the product or property when using this
product, follow basic precautions, including the following:
Installation
•Do not tilt the appliance to pull or push it when transporting.
•Make sure not to get a body part such as a hand or foot stuck
while moving the appliance.
Operation
•Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
•Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves
or ice bin that will be exposed to temperatures below freezing.
•The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not
touch it with hands, as this may result in injury.
•Do not place heavy objects on top of the door in door.
•Do not use the door in door as a chopping board and ensure it is
not scratched by a sharp tool, as this may cause appliance
damage.
•Do not hang from the appliance door, storage room, shelf or fridge
door in door or climb up into it.
•Do not store an excessive amount of water bottles or containers
for side dishes on the door baskets. The basket may break or
your hand may bump into the surrounding structure, causing
injury.
12
EN
•Keep food organized inside the appliance.
•Prevent animals from nibbling on the power cable or water hose.
•Do not open or close the appliance door with excessive force.
•If the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
•Supervise a child or a person with poor cognitive skills to ensure
they use the appliance safely.
•Do not damage the refrigerant circuit.
•Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
•Do not clean glass shelves or covers with warm water when they
are cold. They may break if exposed to sudden temperature
changes.
•Never eat frozen foods immediately after they have been taken
out in the freezer compartment.
•Do not insert your hands into the mechanical part of the automatic
icemaker such as the ice bin or the ice dispenser.
•Do not use a thin crystal cup or chinaware when dispensing.
•Do not remove the cover of the automatic icemaker. Touching any
mechanical part of the automatic icemaker. It may result in injury.
•Make sure your hands and feet do not get stuck when opening or
closing the appliance door or the door in door.
•Do not open the door of the appliance with the door in door open,
or do not open the door in door while the door of the appliance is
open. The door in door may be struck by the edge of the
appliance and damaged.
13
EN
Maintenance
•Do not insert the shelves upside down. The shelves may fall,
causing injury.
•To remove frost from the appliance, contact an LG Electronics
customer information centre.
•Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
•Connect the water supply line (for plumbed models only) to a
potable water source only. Otherwise, impurities in the water may
cause illness.
14
INSTALLATION
EN
Before Installation
Notes for Movement and
Transport
• Remove all food from inside the appliance.
Then, transport the appliance only after fixing
fragile parts such as shelves and the door
handle with tape. Failure to do so may cause
appliance damage.
• Pull the power plug out, insert and fix it into
the power plug hook at the rear or on top of
the appliance. Failure to do so may cause
damage to the power plug or floor scratch.
• When transporting the appliance, more than
two people should transport the appliance
carefully. Dropping the appliance, which is
extremely heavy, may cause personal injury or
appliance failure.
• When transporting the appliance over a long
distance, keep the appliance upright. The
appliance may fall over, causing malfunctions.
Never transport the appliance laying down as
it can cause a refrigerant circulation
malfunction when it is turned back on again.
Notes for Installation
• Install the appliance on a solid and flat area.
− If the appliance is installed on an uneven
floor, it can cause vibration and noise
causing the appliance to fall resulting in
injury. It could also cause the doors not to
close correctly and introduce moisture inside
the unit during operation.
− If the appliance front or rear is not level,
adjust the front feet so that it can be
corrected. Severe cases may need the floor
to be packed out with strips of thin timber.
• Avoid placing the unit near heat sources,
direct sunlight or moisture.
• Connect the power supply cord (or plug) to
the outlet. Don't double up with other
appliances on the same outlet.
• After connecting the power supply cord (or
plug) to the outlet, Wait two or three hours
before you put food into the appliance. If you
add food before the appliance has cooled
completely, your food may spoil.
• After installing the appliance, connect the
power plug into a socket outlet. Before moving
and discarding the appliance, disconnect the
plug from the socket outlet.
15
EN
Dimensions and Clearances
Too small of a distance from adjacent items
may result in the degradation of freezing
capability and increased electricity costs. Allow
over 50 mm of clearance from each adjacent
wall when installing the appliance.
A
C
E
G
F
B
D
- Size
A 912 mm
B 1784 mm
C 754 mm
D 23 mm
E 731 mm
F 1118 mm
G 1700 mm
Ambient Temperature
• The appliance is designed to operate within a
limited range of ambient temperatures,
depending on the climate zone. Do not use
the appliance at a temperature exceeding the
limit.
• The internal temperatures could be affected
by the location of the appliance, the ambient
temperature, the frequency of door opening
and so on.
• The climate class can be found on the rating
label.
Climate Class
Ambient Temperature
Range ºC
SN (Extended
Temperate)
+10 - +32
N (Temperate) +16 - +32
ST (Subtropical) +16 - +38
T (Tropical) +16 - +43 / +10 - +43*
*Australia, India, Kenya
NOTE
• The appliances rated from SN to T are
intended to be used at an ambient
temperature between 10 ºC and 43 ºC.
Accessories
*1:This feature is only available on some models.
a b c
d
a a
Spanner A*1Spanner A*1
b b
Water FilterWater Filter
c c
Water TubeWater Tube
d d
Tube Connector and Clip*1Tube Connector and Clip*1
16
EN
Removing the Door
When it is necessary to move the appliance
through a narrow opening, removing the doors
is the recommended procedure.
WARNING
• Disconnect the power cord, house fuse or
circuit breaker before installing or service the
appliance. Failure to follow these instructions
may result in death, fire or electric shock.
If your entrance door is too narrow for the
appliance to pass through, remove the
appliance doors and pass the appliance
laterally.
[The Left Fridge Door]
1
The water supply is connected to the upper
right part of the rear surface of the
refrigerator. Remove the ring in the joint
area. Hold the water supply connection and
gently push the collet to detach the water
supply line as shown in (1).
(1)
colletcollet
NOTE
• Detaching the water supply is only necessary
when detaching the left refrigerator door.
2
Remove the screws from the hinge cover at
the top of the refrigerator. Lift the hook (not
visible), located on the side of the cover at
the bottom edge, with a flat-head
screwdriver.
3
Remove the cover and pull out the tube (1).
Disconnect all wire harnesses (2).
4
Rotate the hinge lever counterclockwise (1).
Lift the top hinge (2) free of the hinge lever
latch.
(1
)
(2)
Hinge Lever LatchHinge Lever Latch
CAUTION
• When lifting the hinge free of the latch, be
careful that the door does not fall forward.
5
Remove the hinge lever by tapping the end
of it toward the outside edge of the cabinet.
CAUTION
• When lifting the hinge free of the latch, be
careful that the door does not fall forward.
17
EN
NOTE
ColletCollet
TubeTube
Insert LineInsert Line
• Gently insert the tube until only one of the
tube’s lines is visible.
(Correct)(Correct)
(Incorrect)(Incorrect)
• Pull on the tube to make sure that it is tightly
fastened.
[The Right Fridge Door]
1
Remove the screws from the hinge cover at
the top of the refrigerator. Lift the hook (not
visible), located on the side of the cover at
the bottom edge, with a flat-head
screwdriver.
2
Detach the wire harness (1).
3
Rotate the hinge lever (1) clockwise. Lift the
top hinge (2) free of the hinge lever latch.
Hinge Lever LatchHinge Lever Latch
CAUTION
• When lifting the hinge free of the hinge lever
latch, be careful that the door does not fall
forward.
4
Lift the door from the middle hinge pin and
remove the door.
CAUTION
• Place the door on a non-scratching surface
with the inner side facing up.
[The Freezer Doors]
1
Unscrew the screw that attaches the lower
hinge cover and remove the cover.
(1)
(2)
ClipClip
18
EN
2
Disconnect all wire harnesses.
3
Remove the two hinge bolts.
4
Twist the hinge to raise the pivoting end so
that the door can be lifted off. Lift the door
off the lower hinge pin and remove it.
5
Remove the door by lifting it off the lower
hinge pin.
Lower HingeLower Hinge
Refitting the Door
Mount the doors in the reverse sequence of
their removal once the appliance has been
passed through all access doors.
Adjusting the Height of the
Door
[Fridge Door Height]
Open the fridge door and use the spanner
type1 to rotate the door hinge bolt as shown.
Height differenceHeight difference
Fridge doorFridge door
Freezer doorFreezer door
[Freezer Door Height]
[Method1]
Open the freezer door and use the spanner
type1 to rotate the door hinge bolt as shown.
Height differenceHeight difference
Freezer doorFreezer door
19
EN
CAUTION
• When tilting the appliance backward to loosen
the screen at the bottom of the appliance, two
or more people should hold the handles at the
bottom and rear top side of the appliance.
[Method2]
With the refrigerator door open, fit the spanner
type2 in the nut of the height adjustment screw,
and turn until it is level.
Raise the doorRaise the door
Lower the doorLower the door
NOTE
• Support the bottom of the appliance once the
height adjustment screws on both sides of the
bottom have been completely loosened. This
way you can prevent the door from slanting
downward due to the weight of stored food
items.
Door Mullion and Auto Open Door
Once the door baskets are filled, the doors may
become misaligned, preventing the door mullion
or the Auto Open Door function from working
properly.
If the mullion on the left refrigerator door does
not open and close properly or the right door
stays ajar after the Auto Open Door function,
follow the directions below.
1
Make sure both front leveling legs are
extended fully and in firm contact with the
floor.
2
Follow the instructions in the Door
Alignment section to raise the left
refrigerator door until the door mullion is
once again working properly.
3
Adjust the right refrigerator door so it aligns
with the left refrigerator door.
20
EN
Connecting the Water Line
(For Plumbed models Only)
Accessories
Water Filter Water Tube
Water Supply Requirements
A cold water supply with water pressure
between 138 kPa and 827 kPa (1.4-8.4 kgf/cm²)
is requried to operate the water dispenser. If the
refrigerator is installed in an area with low water
pressure (below 138 kPa), you can install a
booster pump to compensate for the low
pressure.
If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 138 kPa to 827 kPa
(1.4-8.4 kgf/cm²)
WARNING
• Unplug the appliance before carrying out any
work on connecting the water line. Failure to
do so may cause electric shock.
• Only connect the water line to a cold water
supply. Failure to do so may cause the water
filter to malfuction. Water hammer (water
banging in the pipes) in house plumbing can
cause damage to appliance parts and can
lead to water leakage or flooding.
• Connecting the water line must only be
installed by a qualified plumber and in
accordance with local legislation and
regulations governing water quality.
NOTE
• This water line installation is not covered by
the appliance warranty.
Connecting to the Appliance
1
Remove the cap from the tube connector on
the back side of the refrigerator.
2
Connect the installation tube to the
connector.
Checking the Water Connection
1
Turn on the water supply and switch on the
appliance. Carefully check all fittings for
possible leaks due to poorly fitted hoses.
2
Press and hold the Water Filter button for
three seconds. That resets the Replacement
Filter icon. The new water filter has been
activated.
3
Place a cup under the water dispenser to
verify that water is flowing through the
appliance.
4
Check the connecting tube and joints for
leaks once again.
21
OPERATION
EN
Parts and Functions
1
2
3
4
4
Dispenser Control Panel
Displays the ice maker and dispenser modes the water filter status.
InstaView Door in Door
TM
The InstaView Door in Door
TM
compartment allows for easy access to commonly used food
items.
Control Panel
To set the freezer and fridge temperatures.
Auto Open Door Sensor
The right fridge door opens automatically if you place your foot near the motion sensor at the
bottom of the door.
• The appearance or components of the appliance may differ from model to model.
1
2
3
4
22
EN
1
2
3
4 4
5
6
Smart Diagnosis Unit
Use this function when contacting LG Electronics customer information centre to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.
Fresh Filter
• This function reduces and removes odors inside the fridge compartment.
Adjustable Fridge Shelf
Shelves are adjustable to meet individual storage needs.
Vegetable Drawer
This is where fruits and vegetables are stored to remain fresh for as long as possible.
Custom Chill Pantry
This space is used to store meat, fish, dairy products, beverages, and other items that need to
be kept chilled.
Hidden Bar Tray
Store small item fresher than shelf area or defrost frozen items.
1
2
3
4
5
6
23
EN
11
7
8
8
8
9
9
10
Automatic Icemaker
This is where ice is automatically produced and stored.
Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.
InstaView Door in Door
TM
Basket
This is where foods which are taken out frequently such as beverages and snacks are stored.
Adjustable Moving Basket
Easily move Adjustable Moving Basket up and down as necessary.
Door Mullion
This blocks the cold air of the refrigerator from leaking.
CAUTION
• To reduce the risk of scratching the door or breaking the center door mullion, make sure that
the refrigerator door mullion is always folded in.
7
8
9
10
11
24
EN
1 1
2 2
3 3
Auto Open Drawer
This is for long-term storage of frozen items.
Freezer Door Basket
This is where small packages of frozen food can be stored.
• Do not store ice cream or food which will be stored for a long period of time within these
baskets.
Auto Open Drawer Sensor
The freezer drawers automatically open when the freezer door is opened by at least 85 degrees.
NOTE
• The 2-star section ( ) basket or drawer can be used to store ice and food from -12 °C to -18
°C for short periods.
• Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making
icecream and making ice cubes.
• Two star compartments are not suitable for the freezing of fresh food.
1
2
3
25
EN
Notes for Operation
• Do not use the ice water dispenser tank for
beverages other than drinking water.
• Users should keep in mind that frost can form
If the door is not closed completely, if the
humidity is high during the summer, or if the
freezer door is opened frequently.
Condensation build up within food storage
wrappers is also caused by the same
conditions.
• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
• Opening the door lets warm air enter the
appliance, and may cause the internal
temperature to rise and condensation to form.
• Do not open or close the appliance door
excessively.
• The LED lamp is only intended for use in
domestic appliances and is not suitable for
household room illumination.
• If you are leaving the appliance turned off for
an extended period of time, remove all food
and unplug the power cord. Clean the interior,
and leave the doors slightly ajar to prevent
mold from growing in the appliance.
Suggestion for Energy Saving
• Ensure there is sufficient space between
stored foods. This allows cold air to be
circulated evenly and lowers electricity bills.
• Store hot food only after it has cooled in order
to prevent dew or frost.
• When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the appliance.
• Do not set the temperature of the appliance
lower than needed. For ice making in normal
climates, the freezer temperatures should be
set to -18 °C or colder.
• Do not put food near the temperature sensor
of the fridge compartment. Keep a distance of
at least 3 cm from the sensor.
• Please note that a temperature rise after
defrosting has a permissible range in the
appliance specifications. If you wish to
minimise the impact this may have on the
food storage due to a temperature rise, seal
or wrap the stored food in several layers or
set the target temperature to a colder setting.
• The automatic defrosting system in the
appliance ensures that the compartment
remains free of ice buildup under normal
operating conditions.
26
EN
Storing Foods Effectively
• Store frozen food or refrigerated food inside
sealed containers. It is normal for
condensation or frost to form inside sealed
containers due to the moisture already in the
container or bag prior to it being sealed.
• Check the expiration date and label (storage
instructions) before storing food in the
appliance.
• Do not store food for a long period of time
(more than four weeks) if it spoils easily at a
low temperature.
• Place the refrigerated food or frozen food in
each fridge or freezer compartment
immediately after purchasing.
• Avoid refreezing any food which has been
completely thawed. Freezing any food which
has been completely thawed again will lower
its taste and nutrition.
• Do not wrap and store vegetables with
newspaper. Printing material of newspaper or
other foreign substances may smear and
contaminate food.
• Do not overfill the appliance. Fill less than 70
% of the space. Cold air can not circulate
properly if the appliance is overfilled.
• Cool hot food before storing. If too much hot
food is placed inside, the internal temperature
of the appliance can increase and negatively
affect other foods stored in the appliance.
• If you set an excessively low temperature for
food, it may become frozen. Do not set a
temperature lower than the required
temperature for the food to be stored correctly.
• Always keep the appliance clean.
• If there are chill compartments in the
appliance, do not store vegetables and fruits
with higher moisture content in the chill
compartments as they may freeze due to the
lower temperature.
• In the event of a blackout, call the electricity
company and ask how long it is going to last.
− You should avoid door openings while the
power is off.
− When the power supply gets back to normal,
check the condition of the food.
Max Freezing Capacity
• The Express Freeze function will allow the
freezer to its maximum freezing capacity. This
generally takes up to 3 hours, however, it will
automatically turn off after a given time and
can also be turned off manually at any given
time.
• Express Freeze must be switched on for 2
hours before fresh products are placed in the
freezer compartment.
• To get better air circulation, insert all inner
parts like baskets, drawers, and shelves.
27
EN
Using Control Panel
Units and Functions
5.532 mm
Wi-Fi
• This sets the refrigerator to connect to
your home’s Wi-Fi network.
Lock
• This locks the buttons on the control
panel.
Auto Door
• This sets the Auto Door function.
Auto Drawer
• This sets the Auto Drawer function.
Fridge Temperature
• This sets the target temperature of the
fridge.
• Hold the Fridge Temperature button for
3 seconds or more to configure the Fresh
Keeper option.
1
2
3
4
5
Freezer Temperature
• This sets the freezer target temperature.
Fresh Filter
• This sets the Fresh Filter function.
• This function reduces and removes odors
inside the fridge compartment.
Express Freeze
• This sets Express Freeze functions.
Display Unit
You can check the appliance's settings.
• This image is the start-up screen.
• Press buttons
1
~
8
to display the
setting for each function.
6
7
8
9
• The actual control panel may differ from model to model.
28
EN
Using Water Dispenser
Units and Functions
5.532 mm
Ice On/Off
• Turn ON/OFF the automatic icemaker
function.
Cubed
• Press this button for cubed ice.
Water
• Press this button for water.
1
2
3
Crushed
• Press this button for crushed ice.
Water Filter
• After changing the filter, push and hold
the Water Filter button for three seconds
to reset the filter.
Measured Fill
• The measured fill function dispenses a
predetermined amount of water.
4
5
6
29
EN
Notes for Using the Control Panel
• The control panel will turn on in any of the
following cases.
− When the power is turned on
− When a button is pressed
− When the appliance door (fridge
compartment, freezer compartment, door in
door) is opened
• The control panel will turn off automatically for
energy saving in any of the following cases.
− When one minute has passed after turning
on the power
− When no button operation is carried out for
20 seconds after a desired button is pressed
− When 20 seconds has passed after the
appliance door (fridge compartment, freezer
compartment, door in door) is opened and
closed
• If there is any finger or skin contact to the
control panel while cleaning it, the button
function may operate.
Setting the Temperature
This sets the fridge temperature or freezer
temperature.
• Press the Fridge button or Freezer button to
adjust the temperature.
• The initial temperature is set.
− Fridge : 3 °C
− Freezer : -18 °C
• The temperature can be adjusted.
− Fridge : from 0 °C to 7 °C
− Freezer : from -24 °C to -16 °C
• The actual inner temperature varies
depending on the food status, as the indicated
setting temperature is a target temperature,
not actual temperature within the appliance.
NOTE
• The default temperature setting may vary
depending on the appliance.
• Wait until two or three hours have passed
after connecting the appliance to the outlet
before storing food in the appliance.
• The appliance can automatically detect
problems during the operation.
• If a problem is detected, the appliance does
not operate and an error code is displayed
even when any button is pressed.
• When this occurs, do not turn off the power
and immediately contact the LG Electronics
customer information centre. If you turn off the
power, the repair technician from the LG
Electronics customer information centre may
have difficulty finding the problem.
Setting the Fresh Keeper
You can minimize the spoiling of food from
temperature changes by maintaining the
refrigerator’s temperature at 2 °C.
Press the Fridge Temperature button for 3
seconds and the Fresh Keeper will icon appear
in the control panel. Then the Fresh Keeper can
be configured.
• To turn off the Fresh Keeper, press the Fridge
Temperature button once while the fridge
temperature is displayed on the control panel
or hold the Fridge Temperature button for 3
seconds when the fridge temperature is not
displayed.
30
EN
Setting Express Freeze
The function can quickly freeze a large amount
of ice or frozen foods.
• When you press the Express Freeze button,
the Express Freeze icon lights on the control
panel.
• The function is enabled and disabled in turn
each time you press the button.
• The Express Freeze function automatically
terminates after a specific period has passed.
Setting and Resetting Lock
This locks the buttons on the control panel.
• When you press the Lock button for 3
seconds, the Lock/Unlock icon on the control
panel lights. The function is enabled and
disabled in turn each time you press the
button.
• If you press a button other than lock when the
lock is set, the button will not function.
• When you press a button other than lock
when the lock is set, the Lock/Unlock icon on
the control panel will flash 3 times.
• To change a setting, first press the Lock
button for three seconds to disable the
function.
NOTE
• The Lock function does not disable the
dispenser operation.
Setting Wi-Fi
The Wi-Fi button, when used with the LG ThinQ
application, allows the refrigerator to connect to
a home Wi-Fi network.
• The Wi-Fi icon shows the status of the
refrigerator’s network connection. The icon
illuminates when the refrigerator is connected
to the Wi-Fi network.
• Press and hold the Wi-Fi button for 3 seconds
to connect to the network. The icon blinks
while the connection is being made, then turns
on once the connection is successfully made.
InstaView Function
The InstaView function on the Door-in-Door lets
you see if you’re running low on frequently used
items like beverages and snacks, without
opening the refrigerator door.
1
Knock twice on the glass to turn the LED
light inside the Door-in-Door on or off.
2
The LED light turns off automatically after
ten seconds.
• The InstaView Door-in-Door function is
disabled when the right or left freezer door are
open, for two seconds after closing the door,
and when the ice dispenser is in use.
• Knock near the center of the glass. Knocking
near the edges of the glass may not activate
the InstaView Door-in-Door function.
• Knock hard enough so that the knocking
sound is audible.
• The InstaView Door-in-Door function may
activate if a loud noise occurs near the
refrigerator.
31
EN
Auto Open Door Function
The right refrigerator door opens automatically if
you place a foot near the motion sensor at the
bottom of the door. This is convenient when you
have both hands full of groceries and need to
open the refrigerator door. To set the Auto Open
Door function, press the button repeatedly to
toggle between the ON, Sound Off, and OFF
settings.
Using the Auto Open Door
Function
1
When the Auto Open Door Function is
enabled, text is displayed on the floor near
the motion sensor.
2
Pass one foot in front of the motion sensor
and step on the displayed text. The right
door opens. If the door opens less than 20
degrees and is not opened further, it will
close automatically after 3 seconds.
NOTE
• Place your foot close enough to the sensor
that the text appears on top of the foot, not
just on the toes.
CAUTION
• Disable the Auto Open Door function if you
have young children or individuals lacking in
cognitive ability in the home. They could be
injured if the door opens unexpectedly while
they are nearby.
NOTE
• The displayed text may not be readable on
some flooring materials, but this will not affect
the performance of the Auto Open Door
function.
• If flooring material is highly reflective (metal,
glass tile), the motion sensor may malfunction
and the Auto Open Door function may not
work properly.
• Reflective objects placed in front of the motion
sensor may cause the text to display, but the
text disappears if no movement is detected.
• If a pet passes by when a person is standing
in front of the product, the automatic door
open function may be activated.
32
EN
Auto Open Drawer Function
When Auto Open Drawer is enabled, the freezer
drawers automatically open when the freezer
door is opened. The drawers automatically
close when the freezer door is closed.
Setting Auto Open Drawer
Function
Press Auto Drawer to activate or deactivate the
function. When the function is activated, an icon
appears on the display.
Using Auto Open Drawer Function
Open the freezer door at least 85 degrees to
automatically open the drawers. Slowly close
the door to automatically close the drawers.
More than 85°More than 85°
CAUTION
• Do not use excessive force to push or pull the
freezer drawers.
• Do not slam the freezer door shut while the
drawers are open. Failure to follow these
warnings may result in personal injury or
damage to the product.
Suggestion for More Usable
Space
Using Without Drawer Support
To make more spacious refrigerator
compartment, remove drawer supports and
shelves.
1
Press the levers on either side of the
drawer support.
2
Keeping both levers pressed, lift the drawer
support slightly and remove it from the rail
system.
33
EN
CustomChill Pantry
This space is used to store meat, fish, dairy
products, beverages, and other items that need
to be kept chilled.
Setting the CustomChill Pantry
Choose a temperature setting for the
CustomChill pantry by pressing the Select
button repeatedly to toggle between Meat, Deli,
or Produce.
The temperature setting becomes progressively
colder from Produce → Deli → Meat.
CAUTION
• Vegetables or fruit may freeze if placed in the
CustomChill™ pantry when it is set to Meat or
Deli.
34
EN
Water and Ice Dispenser
You can dispense cubed ice, water and crushed
ice by pressing the respective button for the
desired mode.
• When you press the Cubed, Water or Crushed
button on the control panel, the lamp on the
control panel will turn on and the desired
mode will be set. At this time, when you press
the dispenser lever, the selected function
(cubed ice, water and crushed ice) will be
dispensed.
• The function is enabled and disabled in turn
each time you press the button on the control
panel.
CAUTION
• Keep children away from the dispenser to
prevent children playing with or damaging the
controls.
• Throw away the first few batches of ice (about
20 cubes and 7 cups of water). This is also
necessary if the appliance has not been used
for a long time. Throw away the first few
batches of ice (about 20 cubes and 7 cups of
water). This is also necessary if the appliance
has not been used for a long time. It is normal
for milky / cloudy water to be dispensed after
replacing the water filter. This air in the water
will eventually clear and is safe to drink during
this transition.
NOTE
• If you open the freezer door while water is
being dispensed, the water supply will stop
and the control panel will return to the initial
screen.
• If you open the fridge door while water, cubed
ice or crushed ice is being dispensed,
dispensing will be paused. When you close
the door, the selected item for the previously
set mode will continue to be dispensed.
• If the cup rim is small, water may splash out
of the glass or miss it completely.
• Use a cup with a rim of over 68 mm in
diameter when dispensing water, cubed ice or
crushed ice.
• When the ice maker produces smaller ice
cubes, or the cubes become lumped together,
the amount of water supplied to the ice maker
may be low due to insufficient water in the
water tank. If ice is not used frequently, it may
also lump together.
35
EN
Automatic Icemaker
The automatic icemaker can automatically make
7 cubes at a time, 50-60 pieces within a 24hr
period if conditions are favorable. This amount
may vary according to the environment
(ambient temperature around the appliance,
frequency of the door being opened, amount of
food stored in the appliance, etc.).
• If the ice bin is completely filled with ice, ice
production will stop.
• Sound of ice dropping into the ice bin is
normal.
• The icemaker produces ice normally when
approximately 48 hours have passed after the
appliance is initially installed.
• Discard ice produced for the first time without
using it.
• While the automatic icemaker is operating, do
not touch it with your hands directly.
• If ice cubes are stored in the ice bin for a long
period of time, they may clump together and
may not be separated easily. In such a case,
clean the ice bin before using it.
Turning the Automatic Icemaker
On or Off
To turn the automatic icemaker On/Off, press
and hold the Ice On/Off button on the control
panel for 3 seconds.
Detaching the In-Door Ice Bin
1
Gently pull the handle to open the ice
compartment.
2
To remove the in-door ice bin, grip the front
handle, slightly lift the lower part, and slowly
pull out the bin as shown.
WARNING
• Do not touch the automatic icemaker’s
mechanical parts with your hand or a tool.
Otherwise, appliance damage or injury may
occur.
• Caution should be taken, as the automatic
icemaker operates continuously after the
freezer door is opened when the automatic
icemaker switch is set to the on position.
• Do not disassemble, repair or alter the
automatic icemaker. These tasks should only
be done by a service technician.
36
EN
CAUTION
• Throw away the first few batches of ice (about
20 cubes and 7 cups of water). This is also
necessary if the appliance has not been used
for a long time.
• The first ice and water dispensed may include
particles or odor from the water supply line or
the water tank.
• Keep children away from the dispenser.
Children may play with or damage the
controls.
• The ice passage may become blocked with
frost if only crushed ice is used. Remove the
frost that accumulates by removing the ice bin
and clearing the passage with a rubber
spatula. Dispensing cubed ice periodically can
also help prevent frost buildup.
• If discolored ice is dispensed, check the water
tank and the water supply for a possible
source. If the problem continues, contact the
LG Electronics customer information centre.
Do not use the ice or water until the problem
is corrected.
• Dispense ice into a glass before filling it with
water or other beverages. Splashing may
occur if ice is dispensed into a glass that
already contains liquid.
• Do not touch the ice outlet or the automatic
icemaker with your hand or a tool. Otherwise,
appliance damage or injury may occur.
• When refitting the ice bin, ensure that it is
placed correctly. If it is tilted or unlevel, it may
not continue to make ice due to sensor
disruption.
• Never use a glass that is exceptionally narrow
or deep. Ice may jam in the ice passage,
affecting the performance of the appliance.
• Keep the glass at a proper distance from the
ice outlet. A glass held too close to the outlet
may prevent ice from dispensing.
• Dispose of the ice inside the ice bin in the
freezer compartment if you go on vacation or
if an extended power outage occurs. Water
from melting ice may drop from the dispenser
onto the floor.
Adjustable Moving Basket
Easily Adjustable Moving Basket up and down
as necessary.
• Remove all items from the Adjustable Moving
Basket before moving it up or down.
• Adjusting the Adjusting Moving Basket allows
taller food items to be stored more
conveniently.
1
To raise the Adjustable Moving Basket, hold
the bottom of the basket in the center and
push the basket up until it clicks into place.
2
To lower the Adjustable Moving Basket,
press up to release the levers at the bottom
of the basket and lower the basket until it
clicks into place.
CAUTION
• To avoid personal injury or damage to the
basket or its contents, empty the Adjustable
Moving Basket bin before moving it up or
down.
37
EN
Hidden Bar Tray
The Hidden Bar Tray compartment is slightly
cooler than the shelf or door bin areas, so it is
a convenient place to store dairy snacks or
other small items you want to keep especially
cold. It is also a handy place to defrost meat.
CAUTION
• To reduce the risk of scratching the door and
breaking the center door mullion, make sure
that the refrigerator door mullion is always
folded in.
• The door alarm sounds every 30 seconds if
the door remains open longer than one
minute. Ensure that the folding mullion is
folded in before closing the left-hand door.
NOTE
• To open the cover, push the handle toward the
rear of the bin to release the catch.
• To close the cover, slide the cover over the
bin until the catch clicks into place.
Other Functions
Door Open Alarm
The alarm sounds 3 times in a 30 seconds
interval if the door (fridge compartment, freezer
compartment, door in door) is left open or not
completely closed for one minute.
• Contact an LG Electronics customer
information centre if the alarm sound
continues even after closing the door.
Failure Detection
The appliance can automatically detect
problems during the operation.
• If a problem is detected, the appliance does
not operate and an error code is displayed
even when any button is pressed.
• When this occurs, do not turn off the power
and immediately contact an LG Electronics
customer information centre. If you turn off the
power, the repair technician from the LG
Electronics customer information centre. It
may have difficulty finding the problem.
38
SMART FUNCTIONS
EN
LG ThinQ Application
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Communicate with the appliance from a
smartphone using the convenient smart features.
Smart Diagnosis
• If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
Settings
• Allows you to set various options on the
appliance and in the application.
NOTE
• If you change your wireless router, internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
Before Using LG ThinQ
Application
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
2
Turn off the Mobile data or Cellular Data on
your smartphone.
3
Connect your smartphone to the wireless
router.
NOTE
• To verify the Wi-Fi connection, check that the
f icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router manual.
• LG ThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
39
EN
• Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
• If the security protocol of the router is set
to WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.
Installing the LG ThinQ
Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install
the application.
• Follow instructions to download and install the
application.
Connecting to Wi-Fi
The Wi-Fi button, when used with the LG ThinQ
application, allows the appliance to connect to a
home Wi-Fi network. The f icon shows the status
of the appliance’s network connection. The icon
illuminates when the appliance is connected to the
Wi-Fi network.
Initial Appliance Registration
• Run the LG ThinQ application and follow the
instructions in the application to register the
appliance.
Re-registering the Appliance or Registering
Another User
• Press and hold the Wi-Fi button for 3 seconds
to temporarily turn it off. Run the LG ThinQ
application and follow the instructions in the
application to register the appliance.
NOTE
• To disable the Wi-Fi function, press and hold
the Wi-Fi button for 3 seconds. f icon will be
turned off.
RF Radiation Exposure Statement
This equipment shall be installed and used at a
minimum distance of 20 cm from the human body.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit http://opensource.lge.
com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices
are available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to [email protected]. This offer is valid for a
period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of
this information.
Smart Diagnosis
This feature is only available on models with the c
or d logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-
Fi unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit troubleshooting
data to a smartphone using the LG ThinQ
application.
• Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions provided in the
LG ThinQ application.
40
EN
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions for audible diagnosis
provided in the LG ThinQ application.
1
Open the Door in Door and press the Lock
button for 3 seconds to activate the lock
function.
• If the display has been locked for over five
minutes, you must deactivate the lock and
then reactivate it.
2
Press and hold the Freezer button for three
seconds. When the display indicates Smart
Diagnosis and number 3, release the Freezer
button and close the Door in Door.
3
Open the fridge door and then hold the phone
on the upper right speaker hole.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
41
MAINTENANCE
EN
Notes for Cleaning
• When removing a shelf or drawer from inside
the appliance, remove all stored foods from
the shelf or drawer to prevent injury or
damage to the appliance.
− Otherwise, injury may occur due to the
weight of stored foods.
• If cleaning the outside air vents of the
appliance by means of vacuuming, then the
power cord should be unplugged from the
outlet to avoid any static discharge that can
damage the electronics or cause an electric
shock.
• Detach the shelves and drawers and clean
them with water, and then dry them
sufficiently, before replacing them.
• Regularly wipe the door gaskets with a wet
soft towel.
• Door basket spills and stains should be
cleaned as they can compromise storage
ability of the basket and could even be
damaged.
• After cleaning, check if the power cable is
damaged, warm or improperly plugged.
• Keep the air vents on the exterior of the
appliance clean.
− Blocked air vents can cause fire or appliance
damage.
• When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not
use cleaning agents containing flammable
substances.
− This may cause discoloration or damage to
the appliance.
− Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable
liquid, abrasive, etc.
• For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm
water. Do not use abrasive or harsh cleaners.
Dry thoroughly with a soft cloth. Do not use
contaminated cloths when cleaning the
stainless steel doors. Always use a dedicated
cloth and wipe in the same direction as the
grain. This helps reduce surface staining and
tarnishing.
• Never clean the shelves or containers in the
dishwasher.
− The parts may become deformed due to the
heat.
• If the appliance is equipped with an LED
lamp, do not remove lamp cover and LED
lamp in any attempt to repair or service it.
Please, contact the LG Electronics customer
information centre.
42
EN
Replacing the Fresh Filter
When to replace the Fresh Filter.
• Approximately every six months.
• When the Fresh Filter LED blinks or the
Replace Filter icon is displayed.
Removing the Fresh Filter
1
Remove the cover to the Fresh Filter
compartment. The cover can be easily
separated by inserting the plastic rod into
the groove on either side of the bottom of
the compartment.
2
The Fresh Filter is on the inside of the
cover.
3
Remove the filter inside the Fresh filter
cover and replace it with a new filter.
4
To reset the filter replacement period, press
the Fresh Filter button on the control panel
for more than three seconds. The Replace
icon on the control panel will turn off.
NOTE
• Do not insert your finger or other foreign
objects inside or its mounting. Doing so may
result in injuries or malfunctions
• If the replacement period has passed, the
bacteria and odor removal performance may
deteriorate.
• Please note that if you wash the filter with
water, the filter performance may also
deteriorate.
• Caution should be taken not to change the
direction of the filter to be inserted into the
filter cover.
• When setting the appliance to On or Power
mode after replacing the filter, check if the
LED lamp near the filter is on.
• The filter can be purchased from an LG
Electronics customer information centre.
43
EN
Cleaning the Door Basket
Removing the Left Fridge Door
Basket
Hold both edges of the basket and remove it by
lifting it upward.
Removing the Freezer Door
Basket and Lower InstaView
Basket
To remove the door baskets, slightly lift both
ends of the basket and pull forward to separate.
Refitting the Freezer Door Basket
and Lower InstaView Basket
To replace, match both ends of the basket to
the hole, and push with force until it clicks into
place.
Removing the Upper InstaView
Basket
1
Open the latches underneath the basket by
rotating them inwards. Tilt the front of the
basket up until the tabs on the top sides
clear the rails, then push the basket slightly
backward.
2
Hold both edges of the basket and remove
it by lifting it upward.
44
EN
Cleaning the Shelf
Removing the Fridge Shelf
Tilt up the front of the shelf and lift it straight up.
Pull the shelf out.
Refitting the Fridge Shelf
Tilt the front of the shelf up and guide the rear
shelf hooks into the slots at the desired height.
Then, lower the front of the shelf so that the
hooks drop into the slots.
CAUTION
• Make sure that shelves are level from one
side to the other. Failure to do so may result
in the shelf falling or food spilling.
NOTE
• The left side shelf is marked “LEFT”.
• If left and right side shelves are switched, they
are not properly assembled.
NOTE
• If left and right side of the shelf are switched
and refitted, the shelf light does not turn on.
• The shelf light turns on only when the shelf is
installed in the highest or lowest positions.
• Foreign objects and dirt between the shelf and
the inner cabinet wall could prevent the shelf
light from turning on.
• The shelf light turns on when the door is
opened.
• The shelf light turns off after seven minutes or
when the door is closed.
Cleaning the Vegetable
Drawer
Removing the Vegetable Drawer
1
Pull the crisper drawer out until it stops.
2
Slightly lift the crisper drawer to remove it
from the support.
CAUTION
• Please note that injuries can be caused by the
weight of stored food items when removing
the vegetable drawer.
45
EN
Removing the Vegetable Drawer
Box
1
Fully open the fridge door and pull out all
the shelves.
CAUTION
• To avoid injury, always empty the shelves and
vegetable drawers before removing them.
2
Lift the front of the vegetable drawer cover
until you hear a loud click.
3
Tilt the cover slightly and support it with one
hand while pulling it out.
4
Open the convertible pantry and lift the front
side of the vegetable drawer box with both
hands.
5
Slide one hand under the vegetable drawer
box and tilt the box up slightly to remove it.
46
EN
Refitting the Vegetable Drawer
Box
1
Use one hand to support the bottom of the
vegetable drawer box while aligning the
inner edge of the box with the groove inside
the refrigerator. Lower the box into place.
2
Angle the vegetable drawer cover into the
refrigerator and then lower it into place.
3
Slide the vegetable drawer cover back until
it stops.
Cleaning the Freezer Drawer
Removing the Freezer Drawer
1
Pull the freezer drawer out until it stops.
Empty all contents out of the drawer before
removing it.
2
Lift the empty freezer drawer slightly to
remove it from the support.
CAUTION
• The drawers are heavy. Always use two hands
when removing or assembling the drawers to
avoid product damage or personal injury.
Always empty drawers before removing them.
• Always open the freezer doors completely
before removing or assembling the drawers.
47
EN
Cleaning the Drawer Support
Removing the Drawer Support
1
Press the levers on either side of the
drawer support.
2
Keeping both levers pressed, lift the drawer
support slightly and remove it from the rail
system.
Refitting the Drawer Support
1
Pull out and remove the rail of the drawer
support.
2
Align the drawer support on the rail and
press it down until you hear snap sound.
Cleaning the Water Dispenser
Cleaning the Dispenser Tray
The dispenser tray may become wet easily due
to spilled ice or water. Wipe the entire area with
a damp cloth.
Cleaning the Water and Ice Outlet
Wipe the water or ice outlet frequently with a
clean cloth as it may get dirty easily. Please
note that lint from a cloth may adhere to the
outlet.
Water OutletWater Outlet
Ice OutletIce Outlet
48
EN
Replacing the Water Filter
(For Plumbed models Only)
Replace the disposable water filter when
indicated on the Replacement Filter icon or at
least every 6 months.
To give you enough time to get a new filter, the
light will come on just before the capacity of the
current filter runs out. Changing the filter on
time ensures that you always get fresh and
clean water from the appliance.
1
Unplug the appliance.
2
Turn off the water supply to the appliance.
3
Remove the disposalbe water filter.
4
Replace with a new water filter. Insert the
new filter into the filter head and rotate it
clockwise until the arrow on the new filter
lines up with the arrow on the filter head.
Swing the filter back into the compartment.
5
Turn on the water supply and switch on the
appliance.
6
Press and hold the Water Filter button for
three seconds. That resets the Replacement
Filter icon. The new water filter has been
activated.
Application Guidelines/Water Supply
Parameters
Service Flow 1.9 lpm
Water Supply
Community or Private
Well - Potable Water
Water Pressure 138 - 827 kPa
Water Temperature 0.6 - 37.8°C
Capacity 757 liters
It is essential that the manufacturer’s
recommended installation, maintenance and
filter replacement requirements be carried out
for the product to perform as advertised.
NOTE
• While the testing was performed under
standard laboratory conditions, actual
performance may vary.
Replacement Cartridge:
MDJ64844601(LT1000P)
WARNING
To reduce the risk associated with choking:
• Do not allow children under 3 years of age to
have access to small parts during the
installation of this product.
To reduce the risk associated with the
ingestion of contaminants:
• Do not use with water that is microbiologically
unsafe or of unknown quality without adequate
disinfection before or after the system.
Systems certified for cyst reduction may be
used on disinfected water that may contain
filterable cysts.
49
EN
CAUTION
To reduce the risk associated with property
damage due to water leakage:
• Read and follow Use Instructions before
installation and use of this system.
• Installation and use MUST comply with all
state and local plumbing codes.
• Do not install if water pressure exceeds 827
kPa. If your water pressure exceeds 80 psi,
you must install a pressure limiting valve.
Contact a plumbing uncertain how to check
your water pressure.
• Do not install where water hammer conditions
may occur. If water hammer conditions exist
you must install a water hammer arrester.
Contact a plumbing professional if you are
uncertain how to check for this condition.
• Do not install on hot water supply lines. The
maximum operating water temperature of this
filter system is 37.8 °C.
• Protect filter from freezing. Drain filter when
temperatures drop below 4.4 °C.
• The disposable filter cartridge MUST be
replaced every 6 months, at the rated capacity
or if a noticeable reduction in flow rate occurs.
• Where a backflow prevention device is
installed on a water system, a device for
controlling pressure due to thermal expansion
must be installed.
• Ensure all tubing and fittings are secure and
free of leaks.
50
TROUBLESHOOTING
EN
Symptoms Reason Solution
There is no
refrigeration or
freezing.
Is there a power interruption?
• Check the power of other
appliances.
If the power plug unplugged
from the outlet?
• Plug the power plug in the outlet
properly.
There is poor
refrigeration or
freezing.
Is the fridge or freezer
temperature set to its warmest
setting?
• Set the fridge or freezer temperature
to Mid setting or colder.
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
• Check the installation area and
reinstall it away from heat generating
objects.
Did you store hot food without
cooling it first?
• Cool the hot food first before putting
it in the fridge or freezer
compartment.
Did you put in too much food?
• Maintain an appropriate space
between food.
Are the appliance doors
completely closed?
• Completely close the door and make
sure that stored food is not
obstructing in the door.
Is there enough space around
the appliance?
• Adjust the installation position to
make enough space around the
appliance.
The appliance
contains a bad smell.
Is the fridge or freezer
temperature set to 'Warm'?
• Set the fridge or freezer temperature
to Mid setting or colder.
Did you put in food with a
strong smell?
• Store foods with strong smells in a
sealed containers.
Vegetables or fruit may have
spoiled in the drawer?
• Throw away rotten vegetables and
clean the vegetable drawer. Do not
store vegetables too long in the
vegetable drawer.
The inside lamp in the
appliance does not
turn on.
Does the inside lamp in the
appliance turn off?
• It is not possible for customers to
replace the inside lamp in the
appliance as they are not
serviceable. If the inside lamp does
not turn on, please contact the LG
Electronics customer information
centre.
51
EN
Symptoms Reason Solution
The appliance door is
not closed tightly.
Is the appliance leaning
forward?
• Adjust the front feet to raise the front
side slightly.
Were the shelves properly
assembled?
• Refit the shelves if needed.
Did you close the door with
excessive force?
• If you apply too much force or speed
when closing the door, it may remain
briefly open before closing. Make
sure that you do not slam the door
closed. Close without force.
It is difficult to open
the appliance door.
Did you open the door right
after you closed it?
• If you try to open the appliance door
within one minute after you closed it,
you may have difficulties because of
the pressure inside the appliance.
Try to open the appliance door again
in a few minutes so that the internal
pressure stabilizes.
Door mullion does not
fold in and out
properly.
Are front leveling legs
extended, refrigerator level,
and doors aligned?
• Once the door baskets are filled, the
doors may become misaligned,
preventing the door mullion or the
Auto Open Door function from
working properly. Extend both front
leveling legs fully so they are in firm
contact with the floor. Follow the
instruction in the Door Alignment
section to raise the left refrigerator
door until the door mullion is once
again working properly. Adjust the
right refrigerator door so it aligns
with the left refrigerator door.
52
EN
Symptoms Reason Solution
There is condensation
inside the appliance
or on the bottom of
the vegetable drawer
cover.
Did you store hot food without
cooling it first?
• Cool the hot food first before putting
it in the fridge or freezer
compartment.
Did you leave the appliance
door open?
• Although the condensation will
disappear soon after you close the
appliance door, you can wipe it with
a dry cloth.
Do you open and close the
appliance door too frequently?
• Condensation can form due to the
temperature difference from the
outside. Wipe out the dampness with
a dry cloth.
Did you put warm or moist
food inside without sealing it
in a container?
• Store food in a covered or sealed
container.
Frost has formed in
the freezer
compartment.
Doors may not be closed
properly?
• Check if the food item inside the
appliance is blocking the door and
make sure that the door is tightly
closed.
Did you store hot food without
cooling it first?
• Cool the hot food first before putting
it in the fridge or freezer
compartment.
Is the air entry or exit of the
freezer compartment blocked?
• Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
Is the freezer compartment
overfilled?
• Maintain an appropriate space
between items.
53
EN
Symptoms Reason Solution
Frost or condensation
has formed inside or
outside the appliance.
Did you open and close the
appliance door frequently or is
the appliance door improperly
closed?
• Frost or condensation can form if the
outside air penetrates inside the
appliance.
Is the installation environment
humid?
• Condensation can appear on the
exterior of the appliance if the
installation area is too humid or on a
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.
The appliance is
noisy and generates
abnormal sounds.
Is the appliance installed on a
weak floor or improperly
leveled?
• Install the appliance on a firm and
level floor.
Does the rear of the appliance
touch the wall?
• Adjust the installation position to
allow enough clearance around the
appliance.
Are objects scattered behind
the appliance?
• Remove the scattered objects from
behind the appliance.
Is there an object on top of the
appliance?
• Remove the object on top of the
appliance.
The side or front of
the appliance is
warm.
There are anti condensation
pipes fitted to these areas of
the appliance to reduce
condensation forming from
around the door area.
• The heat releasing pipe to prevent
condensation is installed on the front
and side of the appliance. You may
feel it particularly hot right after the
appliance is installed or during the
summer. You can be assured that
this is not a problem and is quite
normal.
There is water inside
or outside of the
appliance.
Is there water leakage around
the appliance?
• Check if the water has leaked from a
sink or another place.
Is there water on the bottom of
the appliance?
• Check if the water is from the
thawed frozen food or a broken or
dropped container.
54
EN
Symptoms Reason Solution
The automatic
icemaker does not
produce ice or
produces a small
amount of ice.
Did you install the appliance
recently?
• The ice maker produces ice normally
when approximately 48 hours have
passed after the appliance is
installed.
Did you connect the water
supply pipe to the appliance
and open the supply valve?
• Connect the water supply pipe to the
appliance and open the supply valve
completely.
Is the water supply hose bent?
• If the water supply hose is bent, the
water flow could be compromised.
Have you dispensed a large
amount of ice recently?
• It takes approximately 24 hours to
produce more ice in the automatic
icemaker. Please wait.
Did you set the ice maker
switch or the automatic
icemaker button on the control
panel to ON?
• Press I on the automatic icemaker
switch or set ON for the automatic
icemaker button on the control
panel. (For more details on how to
use, visit LG electronics website or
use your smart device.)
Is the temperature of the
freezer compartment set too
high?
• If the set temperature is too warm,
ice will be produced slowly or not at
all. Set the Freezer temperature to
-18 °C for normal operation of the
automatic icemaker.
Have you been opening the
appliance door frequently?
• If you open the appliance door
frequently, cold air will escape,
lowering the speed of ice production.
Do not open and close the appliance
door frequently.
Is the appliance door
completely closed?
• If the appliance door is not
completely closed, the temperature
of the freezer compartment will
increase, slowing down the ice
production speed. Close the
appliance door completely.
Ice is not dispensed.
Is there ice in the ice bin?
• Check whether there is ice in the ice
bin.
Is the ice clumped in the ice
bin?
• Separate the ice bin and shake it.
Discard the remaining clumped ice
after shaking the ice bin.
55
EN
Symptoms Reason Solution
Ice is not dispensed.
Unable to hear the sound of
ice coming out?
• In the control panel, select the
modes for cubed ice and crushed ice
alternately to dispense the ice.
Is the ice path blocked? (You
can check the ice passage by
separating the ice bin.)
• Ice may not be dispensed properly if
the ice passage is blocked. Check
the ice and clean the ice path
regularly.
Water does not come
out.
The supply valve may be
turned off? (For Plumbed
models Only)
• Open the water supply valve.
The water dispenser tank may
be empty? (Non plumbed
models only)
• Fill the water dispenser tank.
Is the water supply valve
closed? (For Plumbed models
Only)
• Open the water supply valve.
Are you using unfiltered
water?
• Unfiltered water can contain a large
amount of various heavy metals or
foreign substances, so the filter may
be clogged in the early stage
regardless of the life of the filter.
Water tastes strange.
Is the taste of water different
when comparing it with the
taste of water from the
previous water purifier?
• Has the purified water or cold water
not been used for an extended
period of time?
Has it been a long time since
you installed and replaced the
filter?
• If an expired filter is used, the
purification performance may
decline. It is recommended to
replace the filter according to the
filter replacement period.
Have you flushed out the filter
properly in the initial stage
after installing it?
• When you install or replace the filter
for the first time, you need to remove
air and activated carbon residue
from inside the filter. Use the
appliance after dispensing and
discharging approximately 5 litres of
purified water from the dispenser by
pressing the water dispensing lever.
(Activated carbon is harmless to
humans.)
Has the purified water or cold
water not been used for an
extended period of time?
• The taste of old water may change
due to bacterial growth. Use the
product after dispensing and
discharging approximately 5 litres
(approximately three minutes) from
the water dispenser.
56
EN
Symptoms Reason Solution
Clicking noises
The defrost control will click
when the automatic defrost
cycle begins and ends. The
thermostat control (or
appliance control on some
models) will also click when
cycling on and off.
• Normal Operation
Rattling noises
Rattling noises may come from
the flow of appliance, the
water line on the back of the
unit (for plumbed models
only), or items stored on top of
or around the appliance.
• Normal Operation
Appliance is not resting evenly
on the floor.
• Floor is weak or uneven or leveling
legs need to be adjusted. See the
Door Alignment section.
Appliance with linear
compressor was moved while
operating.
• Normal operation. If the compressor
does not stop rattling after three
minutes, turn the power to the
appliance off and then on again.
Whooshing noises
Evaporator fan motor is
circulating air through the
fridge and freezer
compartments.
• Normal Operation
Air is being forced over the
condenser by the condenser
fan.
• Normal Operation
Gurgling noises
Appliance flowing through the
cooling system
• Normal Operation
Popping noises
Contraction and expansion of
the inside walls due to
changes in temperature.
• Normal Operation
Vibrating
If the side or back of the
appliance is touching a cabinet
or wall, some of the normal
vibrations may make an
audible sound.
• To eliminate the noise, make sure
that the sides and back do not make
any contact with any wall or cabinet.
57
EN
Symptoms Reason Solution
Your home appliance
and smartphone is
not connected to the
Wi-Fi network.
The password for the Wi-Fi
that you are trying to connect
to is incorrect.
• Find the Wi-Fi network connected to
your smartphone and remove it, then
register your appliance on LG ThinQ
Mobile data for your
smartphone is turned on.
• Turn off the Mobile data of your
smartphone and register the
appliance using the Wi-Fi network.
The wireless network name
(SSID) is set incorrectly.
• The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use
special characters.)
The router frequency is not 2.4
GHz.
• Only a 2.4 GHz router frequency is
supported. Set the wireless router to
2.4 GHz and connect the appliance
to the wireless router. To check the
router frequency, check with your
Internet service provider or the
router manufacturer.
The distance between the
appliance and the router is too
far.
• If the distance between the
appliance and the router is too far,
the signal may be weak and the
connection may not be configured
correctly. Move the location of the
router so that it is closer to the
appliance.
Memo
Memo
Memo
Memo
Memo
Memo
