Standard Door

1. LED Lamp
The LED lamps inside the appliance light up when you open the door.
2. Temperature Sensor
This sensor senses the temperature of the fridge compartment.
3. Automatic Icemaker
This is where ice is automatically produced and stored.
4. Craft Icemaker
This is where craft ice is automatically produced and stored.
5. Freezer Shelf
Stores frozen food such as meat, fish, and ice cream.
6. Freezer Door Bin
Stores small packages of frozen food. Do not store ice cream or food which will be stored for a long period of time.
7. Freezer Drawer
Stores frozen food for longer storage.
8. Fridge Shelf
Stores refrigerated foods and fresh foods.
9. Fridge Door Bin
Stores small packages of refrigerated foods, drinks and sauce containers.
10. Control Panel
Sets the refrigerator and freezer temperatures or other functions.
11. Fridge Drawer
Stores fruits and vegetables to keep fresh for as long as possible.
12. Bottom Drawer Cover
Clean the refrigerator.
Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping.

CAUTION
Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent.
Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator.
Open doors and drawers to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from inside the refrigerator and open the refrigerator doors and drawers for ventilation.

Connect the power supply.
Check if the power supply is connected before use.

Turn off the icemaker.
Turn off the icemaker if the refrigerator is not yet connected to the water supply.
NOTE: The icemaker water valve may buzz if the icemaker is turned on while the refrigerator is not connected to the water supply

Wait for the refrigerator to cool.
Allow the refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling.

CAUTION: Putting food in the refrigerator before it has cooled could cause the food to spoil, or a bad odor to remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature decreases.

Refrigerator Control Panel

1. Refrigerator
Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The default refrigerator temperature is 37 °F (3 °C). Press the Refrigerator button repeatedly to select a new set temperature from 33 °F to 43 °F (1 °C to 7 °C).
NOTE
2. Water Filter
Replace the water filter when the Replace Filter icon turns on. After replacing the water filter, press and hold the Water Filter button for three seconds to turn the icon light off. Replace the water filter approximately every six months.
3. Freezer
Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default freezer temperature is 0 °F (-18 °C). Press the Freezer button repeatedly to select a new set temperature from - 7 °F to 5 °F (-23 °C to -15 °C) or - 4 ℉ to 4 ℉.
4. Self Care
UV light is used to keep the water outlet clean. UV clean function runs automatically for 10 minutes every hour or can be manually activated at any time. Press and hold this button for 3 seconds to activate it manually.
NOTE
5. Craft Ice
Press the Craft Ice button repeatedly to toggle between the 3 ICE, 6 ICE and OFF modes.
After 5 seconds of idle time, the last mode will be saved, and the display will return to normal.
NOTE For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE mode.
6. Wi-Fi
The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the application.
The Wi-Fi indicator shows the status of the refrigerator's network connection. The indicator illuminates when the refrigerator is connected to the Wi-Fi network. Press and hold the Wi-Fi button for 3 seconds to connect to the network. The indicator blinks while the connection is being made and then turns on once the connection is successfully made.
7. Smart Grid
Press the Smart Grid button to turn the function On/Off. When the function is on, the indicator illuminates. The function automatically turns on when the refrigerator is connected to the Wi-Fi network. The Smart Grid function is only available if your electric utility company supports the function.
When the refrigerator is responding to a Demand Response (DR) message from the electric company, the Grid On indicator illuminates.
8. Ice Plus
This function increases both ice making and freezing capabilities.
9. Ice On/Off
Press and hold the Ice On/Off button for three seconds to turn the in-door icemaker on/off.
10. Lock
The lock function disables every other button on the display.
NOTE
Display Mode (For Store Use Only)
With either refrigerator door opened, press the Ice Plus button 3 times consecutively while pressing the Refrigerator button. The control panel beeps and the temperature settings display to confirm that Display Mode is deactivated. Use the same procedure to activate Display Mode.
Dispenser Control Panel

Water & Ice Type
Select the desired dispenser mode from the buttons on the dispenser control panel. From left to right, the icons indicate cubed ice 1, water 2, and crushed ice 3. Press the dispenser switch with a glass or other container to dispense cubed ice, water or crushed ice.
NOTE When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is pressed. Once on, the display remains on for 20 seconds.
Sabbath mode is used on the Jewish Sabbath and Holidays.
NOTE
CAUTION
NOTE
1. Press the icon for the desired dispenser mode (1). The LED over the selected icon turns on.

2. Press the dispenser paddle (2) with (1) glass or other container to dispense cubed ice, water or crushed ice.

Cleaning the Ice and Water Outlet
Wipe the water outlet (1) or ice outlet (2) frequently with a clean cloth as it may get dirty easily.

NOTE
Cleaning the Dispenser Tray
Wipe the entire area with a damp cloth. The dispenser tray may become wet easily due to spilled ice or water.

Press and hold the Lock button for three seconds to lock the dispenser and all the control panel functions. Follow the same instructions to unlock.
The icemaker stops producing ice when the indoor ice bin is full. To make room for additional ice, empty the ice bin into another location in the freezer compartment. During use, the ice may stack unevenly in the bin, causing the icemaker to misread the number of ice cubes and stop producing ice. Shaking the ice bin to level the ice within it can reduce this problem.
CAUTION
To prevent ice cubes from melting and leaking from the dispenser, ALWAYS empty the ice bin when the icemaker is turned OFF for more than a few hours.
The ice passage may become blocked with frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice can also help prevent frost buildup.
CAUTION

1. To detach, lift the ice storage bin slightly and pull it out as shown in the figure.

NOTE Use both hands to remove the ice bin to avoid dropping it.
2. To assemble, carefully insert the in-door ice bin, slanting the top slightly to fit it under the icemaker

WARNING
NOTE

(1) Auto Shutoff (feeler arm)
This feature is only available on some models.
The feature may vary depending on model purchased.
NOTE
This feature is only available on some models.

(1)Feeler Arm
CAUTION Do not insert round ice into the in-door ice bin, as it can damage the ice and water dispenser.
NOTE
To turn icemakers On/Off, refer to Control Panel in the Operation section.
Keeping the power turned on to the icemaker before the water line is connected can damage the icemaker.
You will hear the sound of ice dropping into the bin and water running in the pipes as the icemaker refills.
The icemaker water valve buzzes as the icemakers fill with water. If the icemakers are turned on, they will buzz even if they have not yet been hooked up to water.
To stop the buzzing:
- Turn icemakers off by refering to Control Panel in the Operation section.
Turn icemakers off and shut off the water supply to the refrigerator.
To turn the icemakers off, refer to Control Panel in the Operation section.
NOTE The ice bin should be emptied any time icemakers are turned Off.
If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.
1. To remove drawers, pull them out to full extension, lift the front, and pull straight out.

NOTE When removing or installing the drawer, lift the cover to help remove or insert the drawer.
2. To assemble drawers, slightly tilt up the front, insert into the frame and push back into place.
CAUTION
Use both hands to remove and assemble drawers. The compartment is heavy when filled with food and may cause injury if dropped.
Open refrigerator doors fully when removing or assembling drawers.
You will see the water tank while removing the Fresh Zone drawer. Do not remove the water tank or water leakage may occur. The water tank is not a removable part.

(1) Water tank (Type A)
(2) Water tank (Type B)
The shelves in the refrigerator are adjustable to meet individual storage needs.
Adjusting the shelves to fit items of different heights will make finding the exact item you want easier.
CAUTION Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact.
1. To detach, remove all items from the shelf. Lift the back of the shelf slightly to disengage the rail stops.
2. Holding the shelf with both hands, tilt the shelf and pull it out.

3. To assemble, tilt the front of the shelf up and guide the shelf into the slots at a desired height, keeping shelf holder down.
4. Slide the shelf in, then lower the front of the shelf.
CAUTION Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilled food.
Knock twice on the glass to turn the LED light inside the InstaView on or off. The LED light turns off automatically after 10 seconds.

NOTE
This feature is only available on some models.
The Door-in-Door compartment allows for easy access to commonly used food items.
To access the Door-in-Door compartment, pull the lever at the bottom of the door upwards until the Door-in-Door opens

The door bins are removable for easy cleaning and adjustment.
1. To remove the bin, simply lift the bin up and pull straight out.

2. To assemble the bin, slide it in above the desired support and push down until it snaps into place.
CAUTION
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
NOTE
1. Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance.
If the distance between the appliance and the wireless router is too far, the signal becomes weak. It may take a long time to register or fail to install the application.
2. Turn off the Mobile data or Cellular Data on your smartphone.

3. Connect your smartphone to the wireless router.

NOTE
Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
The Wi-Fi button, when used with the LG ThinQ application, allows the appliance to connect to a home Wi-Fi network. The Wi-Fi indicator shows the status of the appliance’s network connection. The Wi-Fi indicator illuminates when the appliance is connected to the Wi-Fi network.
NOTE To disable the Wi-Fi function, press and hold the Wi-Fi button for 3 seconds. The Wi-Fi indicator will be turned off.
Frequency Range 2412 - 2462 MHz
Output Power (Max) <30 dBm
The following notice covers the transmitter module contained in this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body.
NOTE THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
When the refrigerator operates in Smart Grid mode, the Smart Refrigerator function can control energy usage or delay the operation of some functions to save energy during peak usage periods.
- You can lower energy usage based on Demand Response (DR) signals from the utility company. If the refrigerator is operating in Smart Saving mode according to the DR signal, you can see a pop up.
- Lower energy usage based on time period.
This feature responds to notification events from your utility company to run high energy consuming tasks during off-peak periods when demand is lower. These notification events are known as Demand Response signals.
If the refrigerator receives a Demand Response signal from the utility company, the refrigerator will turn on the Grid LED on the refrigerator display and control its power consumption according to the signal. The refrigerator will respond to the signals received from the utility company as long as product performance is maintained.
If the refrigerator receives a Demand Response signal, the refrigerator will operate in Delay Appliance Load (DAL) or Temporary Appliance Load Reduction (TALR) mode.
Delay Appliance Load (DAL)
The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period.
This mode controls functions that consume a lot of energy such as adjusting the cooling system, running the defrost cycle, and making ice.
Temporary Appliance Load Reduction (TALR)
The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period, typically 10 minutes. This mode reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and fan.
Override Smart Grid Mode
To ignore the Demand Response signal from the utility company and override the Smart Grid function, push the Smart Grid button while the refrigerator is in Smart Grid mode.
When you override the Smart Grid function, the refrigerator ignores the Demand Response signal and is no longer controlled by the utility company until the next Demand Response signal is sent. You can also override the Smart Grid function using the smart phone app.
LG Open API
You can manage Smart Grid features for the LG Smart Refrigerator.
Please check the detailed specifications on the notice page on us.smartthinq.com.
API List
- Send demand response signal
- Set saving mode
- Get schedule of DR/Delay Defrost
- Get door open event
- Get energy consumption
- Insert a delay defrost schedule event
- Update a delay defrost schedule event
- Delete a delay defrost schedule event
- Get the delay defrost schedule
This feature is only available on models with the
or
logo. Use this feature to help you diagnose and solve problems with your appliance.
NOTE
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.
Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
Follow the instructions below to use the audible diagnosis method.
Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
1. Open the right refrigerator door.
2. Hold the Lock button for three seconds.
If the display has been locked for over five minutes, you must deactivate the lock and then reactivate it.
3. Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door.

4. Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker.
5. After you hear three beeps, release the Freezer button.
6. Keep the phone in place until the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, the diagnosis will be displayed in the application.
NOTE For best results, do not move the phone while the tones are being transmitted.
WARNING Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death.
CAUTION
For products with black stainless steel exterior, spray glass cleaner on a clean microfiber cloth and rub in direction of grain. Do not spray glass cleaner directly at the display panel. Do not use harsh or abrasive cleaners.
For products with a standard stainless steel exterior, use a damp microfiber cloth and rub in the direction of the grain. Dry with a paper towel to avoid streaks. For stubborn stains and fingerprints, use a few drops of liquid dish soap in water, and rinse with hot water before drying. Do not use abrasive or harsh cleaners.
Allow freezer to warm up so the cloth will not stick.
To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material.
Use a vacuum cleaner with a brush or crevice attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

You can remove the odors absorbed by the air filter and reuse the filter.
1. To remove the air filter, pull out the upper fridge drawer.

2. Unscrew the screw at the air filter.

3. Press on the hooks at the air filter and then take it out.

4. Leave the filter in the sun to dry or use a hair dryer.
To increase deodorizing performance, a natural palm wood material is attached to the filter. If residue falls off, it will not harm you and can be wiped off easily with a towel or cloth.

WARNING
CAUTION
- Approximately every six months.
- When the Water Filter LED turns on.
- When the water dispenser output decreases.
- Visit your local dealer or distributor
- Search using "water filter" on lg.com
- Use replacement cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935**
1. If the top shelf, located below the water filter, is in the highest position, it will need to be removed prior to replacing the water filter.
To remove any shelf, tilt up the front of the shelf and lift it. Pull the shelf out.

2. Pinch the sides to open the water filter cover.

3. Pull the water filter downward and turn it counterclockwise before pulling it out.
Make sure to rotate the filter down completely before pulling it out of the manifold hole.
NOTE

4. Replace with a new water filter.
Take the new water filter out of its packing and remove the protective cover from the orings. With the water filter tabs in the horizontal position, push the new water filter into the manifold hole and turn it clockwise until it stops.

5. Close the water filter cover. The cover will click when closed correctly.

6. After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system.
NOTE Do not dispense the entire 2.5 gallon amount continuously. Press and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.
7. After changing the filter, press and hold the Water Filter button for three seconds to reset the indicator light.
CAUTION LG strongly recommends that you use LGauthorized water filters to prevent water quality issues, water leakage and appliance malfunction.
Frequently Asked Questions
Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the display change.
Q: How do I set the refrigerator and freezer temperatures?
A: Continually press the Refrigerator or Freezer button on the control panel until the desired temperature appears. The numbers will cycle from highest to lowest and then return to the highest again with continuous pressing.
Q: Why do I hear a buzzing noise from my refrigerator periodically?
A: This may happen if you do not have a water source attached to your refrigerator and the icemaker is turned on. If you do not have a water source attached to the back of the refrigerator you should turn the icemaker off.
Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt. The change in position is to assist in the freezing process.
Q: My refrigerator is powered on and the controls are working, but it’s not cooling and the display shows “OFF” (see below). What is wrong?
A: The refrigerator is in Display Mode. The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF is displayed on the control panel and the display remains on for 20 seconds. With either refrigerator door opened, press the Ice Plus button 3 times consecutively while pressing the Refrigerator button. The control panel beeps and the temperature settings display to confirm that Display Mode is deactivated. Use the same procedure to activate Display Mode.

Q: How do I change the Craft Ice™ settings?
A: Press the Craft Ice button repeatedly to scroll through the 3 ICE, 6 ICE and OFF modes. For clearer ice, select the 3 ICE mode. For more ice, select the 6 ICE mode.
| Problem | Possible Cause & Solution |
| Refrigerator is not cooling or has no power. | A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit breaker has tripped.
|
The refrigerator control is set to OFF (some models).
| |
Refrigerator is set to Demo Mode.
| |
Refrigerator is in the defrost cycle.
| |
Refrigerator was recently installed.
| |
Refrigerator was recently relocated.
| |
| Cooling system runs too much. | Refrigerator is replacing an older model.
|
Refrigerator was recently plugged in or power restored.
| |
The door is opened often or a large amount of food / hot food was added.
| |
Doors are not closed completely.
| |
Refrigerator is installed in a hot location.
| |
Condenser / back cover is clogged.
| |
| Interior moisture buildup. | Doors are opened often or for long periods of time.
|
| Doors are not closed correctly. | |
Weather is humid.
| |
Defrost cycle recently completed.
| |
Food is not packaged correctly.
| |
| Food is freezing in the refrigerator compartment. | Food with high water content was placed near an air vent.
|
Refrigerator temperature control is set incorrectly.
| |
Refrigerator is installed in a cold location.
| |
| Refrigerator or Freezer section is too cold. | Incorrect temperature control settings.
|
| Frost or ice crystals form on frozen food (inside of sealed package). | Condensation from food with a high water content has frozen inside of the food package.
|
Food has been left in the freezer for a long period of time.
| |
| Frost or ice crystals form on frozen food (outside of package). | Door is opened frequently or for long periods of time.
|
| Door is not closing properly. | |
| Refrigerator or Freezer section is too warm. | Refrigerator was recently installed.
|
The air vents are blocked. Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections.
| |
Doors are opened often or for long periods of time.
| |
Unit is installed in a hot location.
| |
A large amount of food or hot food was added to either compartment.
| |
| Doors are not closed correctly. | |
Temperature control is not set correctly. If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize. | |
Defrost cycle has recently completed During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. |
| Problem | Possible Cause & Solution |
| Icemaker is not making ice. | Refrigerator was recently installed or icemaker recently connected.
|
| Icemaker is not making enough ice. | In 3 ICE mode, the Craft Ice icemaker produces 1 batch of round ice about every 24 hours.
|
| Problem | Possible Cause & Solution |
| Icemaker is not making enough ice. | Demand exceeds ice production capacity.
|
House water supply is not connected, valve is not turned on fully, or valve is clogged.
| |
Water filter has been exhausted.
- Approximately every six months. - When the water filter indicator turns on. - When the water dispenser output decreases. - When the ice cubes are smaller than normal. | |
Low house water supply pressure.
| |
Reverse osmosis filtration system is used.
| |
Tubing connecting refrigerator to house supply valve is kinked.
| |
Doors are opened often or for long periods of time.
| |
Doors are not closed completely.
| |
The temperature setting for the freezer is too warm.
| |
| Icemaker is not making ice | Refrigerator was recently installed or icemaker recently connected.
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Icemaker is not turned on.
| |
The ice detecting sensor is obstructed.
| |
The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on.
| |
Icemaker shutoff (arm or sensor) obstructed.
| |
Reverse osmosis water filtration system is connected to your cold water supply.
| |
| Ice has bad taste or odor. | Water supply contains minerals such as sulfur.
|
Icemaker was recently installed.
| |
The food has not been stored properly in either compartment.
| |
| The interior of the refrigerator needs to be cleaned. | |
The ice storage bin needs to be cleaned.
| |
| Icemaker is making too much ice | Icemaker shutoff (arm/ sensor) is obstructed.
|
| Ice is not dispensing. | Unable to hear the sound of ice coming out?
|
Doors are not closed completely.
| |
Infrequent use of the dispenser.
| |
The delivery chute is clogged with frost or ice fragments.
| |
The dispenser display is locked.
| |
Ice bin is empty.
|
| Problem | Possible Cause & Solution |
| Water is dispensing slowly. | Water filter has been exhausted.
- Approximately every six months. - When the water filter indicator turns on. - When the water dispenser output decreases. - When the ice cubes are smaller than normal. |
Reverse osmosis filtration system is used.
| |
Low house water supply pressure.
| |
| Water is not dispensing. | New installation or water line recently connected.
|
The dispenser panel is locked.
| |
The dispenser is not set for water dispensing.
| |
Refrigerator or freezer doors are not closed properly.
| |
Water filter has been recently removed or replaced.
| |
Tubing connecting refrigerator to house supply valve is kinked.
| |
The house water supply is not connected, the valve is not turned on fully, or the valve is clogged.
| |
| Dispensing warm water. | Refrigerator was recently installed.
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The water dispenser has been used recently and the storage tank was exhausted.
| |
Dispenser has not been used for several hours.
| |
Refrigerator is connected to the hot water supply.
WARNING: Connecting the refrigerator to a hot water line may damage the icemaker. | |
| Water has bad taste or odor. | Water supply contains minerals such as sulfur.
|
Water filter has been exhausted.
- Approximately every six months. - When the water filter indicator turns on. - When the water dispenser output decreases. - When the ice cubes are smaller than normal. | |
Refrigerator was recently installed.
|
| Problem | Possible Cause & Solution |
| Doors will not close correctly or pop open. | Food packages are blocking the door open.
|
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.
| |
The doors were removed during product installation and not properly replaced.
| |
| Refrigerator is not leveled properly. | |
| Doors are difficult to open. | The gaskets are dirty or sticky.
|
Door was recently closed.
| |
| Refrigerator wobbles or seems unstable | Leveling legs are not adjusted properly |
Floor is not level.
| |
| Lights do not work. | LED interior lighting failure.
|
| Refrigerator has an unusual odor. | The Air Filter may need to be set to the MAX setting or replaced.
|
| The interior of the refrigerator is covered with dust or soot. | The refrigerator is located near a fire source, such as a fireplace, chimney, or candle.
|
| Problem | Possible Cause & Solution |
| Clicking | The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off.
|
| Rattling | Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator.
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Refrigerator is not resting solidly on the floor.
| |
Refrigerator with linear compressor was jarred while running.
| |
| Whooshing | Evaporator fan motor is circulating air through the refrigerator and freezer compartments.
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Air is being forced over the condenser by the condenser fan.
| |
| Gurgling | Refrigerant flowing through the cooling system.
|
| Popping | Contraction and expansion of the inside walls due to changes in temperature.
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| Sizzling | Water dripping on the defrost heater during a defrost cycle.
|
| Vibrating | If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound.
|
| Dripping | Water running into the drain pan during the defrost cycle.
|
| Pulsating or highpitched sound | Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or highpitched sound.
|
| Problem | Possible Cause & Solution |
| Trouble connecting appliance and smartphone to Wi- Fi network | The password for the Wi-Fi network was entered incorrectly.
|
Mobile data for your smartphone is turned on.
| |
The wireless network name (SSID) is set incorrectly.
| |
The router frequency is not 2.4 GHz.
| |
The distance between the appliance and the router is too far.
|
Reference file: LG LRSXS2706V 27 Cu. Ft. Side-by-side Refrigerator with Smooth Touch Ice Dispenser
Additionally, the document applies to other LG Electronics models: LRSDS2706*, LRSXS2706*, LRSOS2706*, LRSOC2306*, LRSXC2306*