User Manual Hisense 65H9G 65-Inch Class H9 Quantum Series Android 4K ULED Smart TV

Hisense 65H9G 65-Inch Class H9 Quantum Series Android 4K ULED Smart TV - Use Manual - Use Guide PDF.
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User Manual TV

Getting started

Step 1. Attach stand or mount

Before you start using your TV, attach your TV stand or mount it on the wall.

CAUTION:

  • Disconnect the A/C power cord before installing a stand or a wall mount bracket.
  • The LED display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure.
  • After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.

Attach the TV stand

To attach the TV stand legs to your TV:

  1. Carefully place your TV face down on a clean, soft and flat surface.
  2. Insert the TV base stands into the bottom slots on your TV.
  3. Use the screws provided to secure each leg tightly.

Attach the wall mount bracket (not included)

Before you begin the third-party manufacturer instructions, be sure to do the following things:

1. Place the TV face down on a clean, safe and cushioned surface.

2. Remove the TV stand if you have already attached it.

3. Remove the four screws on the back of the TV.

4. Place spacers (not included) in the corresponding bracket holes.

CAUTION:

  • When you attach the mount, be sure to use spacers (provided by the third-party manufacturer) between the TV and the bracket.
  • To prevent internal damage to the TV and to ensure it is mounted securely, be sure to use fixing screws (not included) that are 8.0 - 10.0 mm in length when measured from the attaching surface of the rear cover.

Wall mount hole pattern (mm)

400 × 300 (55")

400 × 400 (65")

Wall mount screw size (mm)

M6

Follow instructions provided with the wall mount bracket.

  • To complete the installation, please contact the wall mount manufacturer or the retailer from which you purchased the TV.
  • The selected screws are 8.0 - 10.0 mm in length when measured from the attaching surface of the rear cover.

NOTE: The diameter and length of the screws differ depending on the wall mount bracket model.

Step 2. Connect devices to your TV

Check to ensure that you have connected right cables for right ports securely. Loose connections can affect the quality of the picture image and color.

TV label Port Cable External Equipment Brief Description

ANT/CABLE

Connect an outdoor VHF/

UHF antenna.

HDMI

Connect a

High Definition

Multimedia

Interface (HDMI) cable from an external device.

AV IN

VIDEO

Yellow

Connect a composite video cable and left-right audio cables from an external AV device.

L

White

R

Red

DIGITAL AUDIO

OUT

Connect an optical cable from an external digital

Audio Amplifier Speaker

audio system.

HEADPHONE

Connect headphones to hear audio from the TV. Headphones

with microphones are not supported.

USB

Connect a USB device for browsing photos, music and movies.

Hard disks with a total current consumption or impulse current consumption greater than 500mA are not supported.

LAN

Connect an Ethernet cable to access a network or the Internet.

The TV also has a wireless connectivity feature.

SERVICE

This port is not available for you to connect an external device, but can only be used by factory for testing purposes.

Step 3. Get your remote ready

The following table shows the buttons on your remote control and describes what they are for.

Insert the batteries

  1. Take off the back cover to open the battery compartment of the remote control.
  2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment.
  3. Restore the battery compartment cover.

Important Information about the remote and batteries

  • Discard batteries in a designated disposal area. Do not throw them into a fire.
  • Remove old batteries immediately to prevent them from leaking into the battery compartment.
  • If you do not intend to use the remote control for a long time, then remove the batteries.
  • Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately.
  • Do not mix old and new batteries.
  • Do not mix alkaline, standard (carbon-zinc) or rechargeable (NiCd, NiMH, etc.) batteries.
  • Do not continue using the remote if it gets warm or hot.
  • Call our Support Center immediately on the support website.

Remote Control Range Information

  • The remote control can work at a distance of up to 26 feet in front of the TV set.
  • It can work at a 30 degree horizontal or vertical angle.

Program Your Universal Cable or Satellite Remote Control to Operate Your New Television (only for USA)

If you would like to program your other household remote controls to your new television, please refer to the User Manual supplied by your Cable or Satellite provider.

It should include instructions on how to program their remote to your television.

A list of codes for the most common Cable and Satellite providers are listed below. Use the code that is associated with your Cable or Satellite provider (if applicable).

DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171,

11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183

Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463,

10463

Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326,

11517, 11641, 11780, 11785, 11892, 11963, 12002

Cox Communications......0178, 10178, 1326, 1463

Dish Network......505, 627, 538, 720, 659

If the code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or Satellite provider’s customer service center.

If your Cable or Satellite provider does not have a code available, please contact us at one of the phone numbers on Page 2.

Using Your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal’ Remote

If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal’ Remote, then visit the Support page to view a list of the codes.

Pairing the remote control

  1. Pair the remote to the TV after you power it on. Keep the remote control within 10 feet from the TV. Press and hold the [ ] button at least 3 seconds to start pairing.
  2. If the remote pairs successfully, a confirmation will display on the screen. If it does not pair successfully, an unsuccessful message will display. Repeat step 1.

NOTE:

  • If an unknown error occurs with the remote, it could have been caused by interference. Try to remove what's causing the interference and pair the remote again.
  • If an unknown error occurs with the remote control while the battery power is normal, you can take out the batteries and press any key for 1~2 seconds, and the remote control can work normally.
  • The remote cannot be paired to the TV while the TV is in the standby mode.

Step 4. Power on the TV

Connect your power cord to the TV and plug it into a power outlet.

Your TV will display a launch screen showing the Hisense logo.

Step 5. Complete the first-time setup

The first time you turn on your TV, there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV.

Step 6. Establish a network connection

  1. Pressthe Home buttonon the remote control, and select the icon to select Settings to enter the Settings menu.
  2. Select Network & Internet.

TV JACK

Establish a wired network connection

Automatically obtain an IP address

1. If you connect to the wired network, the TV will automatically obtain an IP address and connect to the network.

NOTE: The default option of IP Settings Mode is DHCP.

2. If the connection fails, “Not Connected” will display for the Ethernet status. Retry or enter the IP settings, and select Static to input the information again.

Manually enter the IP address

  1. Enter the IP settings to selectStatic.
  2. Enter the IP address, Gateway, Network prefix length, DNS 1 and DNS 2 in the menu.

Establish a wireless network connection

The TV can directly receive network signals via wireless router.

  1. Turn on your Wi-Fi.
  2. The list of networks will display automatically.
  3. Select a wireless network from the list, input the password.
  4. If the network connection does not appear in the list, select See all to display all the list, or select Add new network to input a Wi-Fi name, select the type of security mode, and enter password.

Close the network connection

Unplug the network cable or turn off your Wi-Fi. The network connection will close.

Step 7. Enjoy your TV!

Now that you’ve completed the first-time setup, your Home screen is your starting point for using your TV. Your Hisense TV provides a variety of entertainment options, so you’ll always find something new. Use your TV to watch live channels, access video on demand to watch movies, and much more.

Press the Home button on your remote to get started.

Text-to-Speech(TTS) and Video Description functionalities on TV

Text-to-Speech (TTS) and Video Description can help you to navigate the menus on the screen and hear an audio description of relevant programs. Text-to-Speech can convert written text into voice text to help visually impaired people listen to the information they are unable to read. In addition, the Video Description has an audio narration added to certain programs that will describe the main visual elements which visually impaired users may not be able to see.

Follow the steps below to enable the functions:

  1. Press the button to access the Menu.
  2. Next, select Settings to enter the Device Preferences menu.
  3. Select Accessibility > TalkBack or Video Description to turn the Menu Audio or Video Description on or off by selecting the appropriate choice that is presented.

NOTE: TalkBack is enabled by selecting the checkbox. Video Description is enabled by selecting the Toggle button.

Troubleshooting

Issues

Possible solutions

No sound or picture

  • Check if the power cord is plugged into a powered AC outlet.
  • Press the Power button on the remote control to activate the unit from 'Standby' mode.
  • Check to see if the LED light is on or not. If it is, then the TV is receiving power.

I have connected an external source to my TV and I get no picture and/or sound.

  • Check for the correct output connection on the external source and for the correct input connection on the TV.
  • Make sure you have made the correct selection for the input mode for the incoming signal.

When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?

  • Yes, this is normal. The TV is initializing and searching for previous setting information.

The picture is normal but there is no sound

  • Check the volume settings.
  • Check if 'Mute' mode is set to On.

Sound but no picture or black and white picture

  • If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
  • Check that the Color is set to 50 or higher.
  • Try different TV channels.

The sound and/or picture is distorted or appears wavy

  • An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV.
  • Insert the power plug of the TV set into another power outlet.

The sound and picture is blurry or cuts out

  • If using an external antenna, check the direction, position and connection of the antenna.
  • Adjust the direction of your antenna or reset or fine tune the channel.

A horizontal or vertical stripe appears on the picture and/or the picture is shaking

  • Check if there is an appliance or electric tool nearby that is causing interference.

The plastic cabinet makes a "clicking" type of sound

  • The 'click' sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound.

This is normal and the TV is OK.

The remote control does not work

  • Confirm that TV still has power and is operational.
  • Change the batteries in the remote control.
  • Check if the batteries are correctly installed.

Product Specifications

Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise.



See other models: QN65Q80AAFXZA QN50QN90AAFXZA QN75LST9TAFXZA UN75AU8000FXZA UN43AU8000FXZA

Samsung 65H9G | Series: H9 Quantum Series | File type: PDF | Filename: Hisense 65H9G 65-Inch Class H9 Quantum Series Android 4K ULED Smart TV.pdf | Size: 1.07 MB | Language: English | Other documents: 1 files.

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Samsung 65H9G Questions and Answers


#1 What are the dimensions of the feet of the T.V. In length, width, and height? Would a Sonos Beam fit in between the feet?
The TV Stand Width is 35.4×13.6 in. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected].