Before you start using your TV, attach your TV stand or mount it on the wall.
CAUTION:
To attach the TV stand legs to your TV:

Before you begin the third-party manufacturer instructions, be sure to do the following things:
1. Place the TV face down on a clean, safe and cushioned surface.
2. Remove the TV stand if you have already attached it.
3. Remove the four screws on the back of the TV.

4. Place spacers (not included) in the corresponding bracket holes.

CAUTION:

Wall mount hole pattern (mm) | 400 × 300 (55") 400 × 400 (65") |
Wall mount screw size (mm) | M6 |
Follow instructions provided with the wall mount bracket.
NOTE: The diameter and length of the screws differ depending on the wall mount bracket model.
Check to ensure that you have connected right cables for right ports securely. Loose connections can affect the quality of the picture image and color.

TV label Port Cable External Equipment Brief Description | |||||
ANT/CABLE |
| ![]() | ![]() | Connect an outdoor VHF/ UHF antenna. | |
HDMI | ![]() | ![]() |
![]() | Connect a High Definition Multimedia Interface (HDMI) cable from an external device. | |
AV IN | VIDEO | ![]() |
Yellow | Connect a composite video cable and left-right audio cables from an external AV device. | |
L | ![]() |
White | |||
R | ![]() |
Red | |||
DIGITAL AUDIO OUT | ![]() | ![]() | ![]() | Connect an optical cable from an external digital | |
|
|
| Audio Amplifier Speaker | audio system. | |
HEADPHONE | ![]() | ![]() | Connect headphones to hear audio from the TV. Headphones with microphones are not supported. | ||
USB | ![]() | ![]() | Connect a USB device for browsing photos, music and movies. Hard disks with a total current consumption or impulse current consumption greater than 500mA are not supported. | ||
LAN | ![]() | ![]() | ![]() | Connect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature. | |
SERVICE | ![]() | This port is not available for you to connect an external device, but can only be used by factory for testing purposes. | |||
The following table shows the buttons on your remote control and describes what they are for.



Program Your Universal Cable or Satellite Remote Control to Operate Your New Television (only for USA)
If you would like to program your other household remote controls to your new television, please refer to the User Manual supplied by your Cable or Satellite provider.
It should include instructions on how to program their remote to your television.
A list of codes for the most common Cable and Satellite providers are listed below. Use the code that is associated with your Cable or Satellite provider (if applicable).
DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171,
11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183
Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463,
10463
Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326,
11517, 11641, 11780, 11785, 11892, 11963, 12002
Cox Communications......0178, 10178, 1326, 1463
Dish Network......505, 627, 538, 720, 659
If the code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or Satellite provider’s customer service center.
If your Cable or Satellite provider does not have a code available, please contact us at one of the phone numbers on Page 2.
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal’ Remote, then visit the Support page to view a list of the codes.
] button at least 3 seconds to start pairing.NOTE:
Connect your power cord to the TV and plug it into a power outlet.
Your TV will display a launch screen showing the Hisense logo.

The first time you turn on your TV, there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV.
icon to select Settings to enter the Settings menu.TV JACK

Automatically obtain an IP address
1. If you connect to the wired network, the TV will automatically obtain an IP address and connect to the network.
NOTE: The default option of IP Settings Mode is DHCP.
2. If the connection fails, “Not Connected” will display for the Ethernet status. Retry or enter the IP settings, and select Static to input the information again.
Manually enter the IP address

The TV can directly receive network signals via wireless router.
Unplug the network cable or turn off your Wi-Fi. The network connection will close.
Now that you’ve completed the first-time setup, your Home screen is your starting point for using your TV. Your Hisense TV provides a variety of entertainment options, so you’ll always find something new. Use your TV to watch live channels, access video on demand to watch movies, and much more.
Press the Home button on your remote to get started.
Text-to-Speech (TTS) and Video Description can help you to navigate the menus on the screen and hear an audio description of relevant programs. Text-to-Speech can convert written text into voice text to help visually impaired people listen to the information they are unable to read. In addition, the Video Description has an audio narration added to certain programs that will describe the main visual elements which visually impaired users may not be able to see.
Follow the steps below to enable the functions:
NOTE: TalkBack is enabled by selecting the checkbox. Video Description is enabled by selecting the Toggle button.
Issues | Possible solutions |
No sound or picture |
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I have connected an external source to my TV and I get no picture and/or sound. |
|
When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal? |
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The picture is normal but there is no sound |
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Sound but no picture or black and white picture |
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The sound and/or picture is distorted or appears wavy |
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The sound and picture is blurry or cuts out |
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A horizontal or vertical stripe appears on the picture and/or the picture is shaking |
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The plastic cabinet makes a "clicking" type of sound |
This is normal and the TV is OK. |
The remote control does not work |
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Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise.
Reference file: Hisense 65H9G 65-Inch Class H9 Quantum Series Android 4K ULED Smart TV
Series: H9 Quantum Series
Additionally, the document applies to other Samsung models: 55H9G, 55Q9G, 65Q9G