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User Manual
- Owner's manual - (English)
User Manual 4K HDR Smart TV Samsung 65H8G
Table of Contents
- What's in the box
- Getting started
- Step 1. Attach stand or mount
- Step 2. Connect devices to your TV
- Step 3. Get your remote ready
- Step 4. Power on the TV
- Step 5. Complete the first-time setup
- Step 6. Establish a network connection
- Step 7. Enjoy your TV!
- Troubleshooting
- Product Specifications
- Certification and Compliance
Attach stand or mount
Before you start using your TV, attach your TV stand or mount it on the wall.
CAUTION:
- Disconnect the A/C power cord before installing a stand or a wall mount bracket.
- The LED display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure.
- After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.
Attach the TV stand
To attach the TV stand legs to your TV:
- Carefully place your TV face down on a clean, soft, flat surface.
- Insert the TV Base Stand into the bottom slots on your TV.
- Use the screws provided to secure each leg tightly.
Attach the Wall Mount Bracket (not included) (only for 75")
Before you begin the third-party manufacturer instructions, be sure to do the following things:
- Place the TV face down on a clean, safe and cushioned surface.
- Remove the TV stand if you already attached it.
- Remove the two screws (as shown in the following figure) on the handle first, and remove the handles, then remove the two screws at the bottom of the back.
- Fix the four wheels in the accessory bag at the position shown in the following figure.
- Place the spacers (not included) in the corresponding bracket holes. See the Figure 3.
Insert the batteries
- Take off the back cover to open the battery compartment of the remote control.
- Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment.
- Restore the battery compartment cover.
Important Information about the remote and batteries
- Discard batteries in a designated disposal area. Do not throw them into a fire.
- Remove old batteries immediately to prevent them from leaking into the battery compartment.
- If you do not intend to use the remote control for a long time, then remove the batteries.
- Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately.
- Do not mix old and new batteries.
- Do not mix alkaline, standard (carbon-zinc) or rechargeable (NiCd, NiMH, etc.) batteries.
- Do not continue using the remote if it gets warm or hot.
- Call our Support Center immediately on the support website.
Remote Control Range Information
- The remote control can work at a distance of up to 26 feet in front of the TV set.
- It can work at a 30 degree horizontal or vertical angle.
Troubleshooting
No sound or picture
- Check if the power cord is plugged into a powered AC outlet.
- Press the Power button on the remote control to activate the unit from 'Standby' mode.
- Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external source to my TV and I get no picture and/or sound.
- Check for the correct output connection on the external source and for the correct input connection on the TV.
- Make sure you have made the correct selection for the input mode for the incoming signal.
When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?
- Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there is no sound
- Check the volume settings.
- Check if 'Mute' mode is set to On.
Sound but no picture or black and white picture
- If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
- Check that the Color is set to 50 or higher.
- Try different TV channels.
The sound and/or picture is distorted or appears wavy
- An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV.
- Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry or cuts out
- If using an external antenna, check the direction, position and connection of the antenna.
- Adjust the direction of your antenna or reset or fine tune the channel.
See other models: 75H8G 120L5FBDL 65H9G QN65Q80AAFXZA QN50QN90AAFXZA