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en Troubleshooting
26
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ If the appliance is defective, call Customer Service.
→"Customer Service", Page28
WARNING‒Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ Only use genuine spare parts when repairing the
appliance.
▶ If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
WARNING‒Risk of fire!
The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.
▶ Switch off the fuse in the fuse box.
▶ Call the customer service.
23.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your room or other appliances are working.
The appliance does
not switch off fully at
the end of a cooking
time.
At the end of a cooking time, the appliance stops heating up. The oven light and cooling fan
do not switch off. For types of heating with air recirculation, the fan continues to run in the
back wall of the cooking compartment.
▶
Turn the function selector to the off position.
a The appliance is switched off.
a The oven light and the fan in the back wall are switched off.
a The cooling fan switches off automatically as soon as the appliance has cooled down.
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
→"Setting the time", Page20
lights up in
the display and no
settings can be made
on the appliance.
Childproof lock is activated.
▶
Use to deactivate childproof lock.
→"Childproof lock", Page20
A message with ap-
pears in the display,
e.g. - .
Electronics fault
1.
Press .
‒ If necessary, reset the time on the clock.
a If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. State the exact error
message and the E no. for your appliance in full.
→"Customer Service", Page28
23.2 Information on the display panel
Fault Cause and troubleshooting
No displays light up. The power supply has been disconnected.
▶
Use other electrical appliances to check whether there has been a power failure.
The appliance has not been connected as shown in the circuit diagram.
▶
Connect the appliance in accordance with the circuit diagram.
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