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54 English
Troubleshooting
Troubleshooting
Problem Action
Has odours.
ŷ Excessive suds collect in recesses and can cause foul odours.
ŷ Run cleansing cycles to sanitize periodically.
ŷ Dry the washing machine interior after a cycle has nished.
If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
No Code Meaning
11C
The WaterLevel sensor is not working properly.
ŷ&KHFN:DWHU/HYHO6HQVRUZLUHKDUQHVV
ŷ,IWKHLQIRUPDWLRQFRGHUHPDLQVFRQWDFWDFXVWRPHUVHUYLFH
centre.
NOTE
When the washer displays “1C”, the washer do draining for 3
minutes. During this time, the Power button is inoperative.
23C
Check the motor for operation.
ŷ7U\UHVWDUWLQJWKHF\FOH
ŷ,IWKHSUREOHPFRQWLQXHVFDOOIRUVHUYLFH
34C
Water is not supplied.
ŷ0DNHVXUHWKHZDWHUWDSVDUHRSHQ
ŷ0DNHVXUHWKHZDWHUKRVHVDUHQRWFORJJHG
ŷ0DNHVXUHWKHZDWHUWDSVDUHQRWIUR]HQ
ŷ0DNHVXUHWKHZDVKLQJPDFKLQHLVRSHUDWLQJZLWKVXI˱FLHQW
water pressure.
ŷ0DNHVXUHWKDWWKHFROGZDWHUWDSDQGWKHKRWZDWHUWDSDUH
properly connected.
ŷ&OHDQWKHPHVK˱OWHUDVLWPD\EHFORJJHG
NOTE
When the washer displays “4C”, the washer do draining for 3
minutes. During this time, the Power button is inoperative.
WA8700K_WA50K-03647A-03_EN.indd 54 2016/7/22 10:19:37
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