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Frequently Asked Questions
120
Problems with the ice cube maker
Problem Possible cause and solution
The ice maker is not
producing any ice
cubes or no cold water
is being dispensed.
The appliance or the Ice/Water dispenser has not
been turned on.
Make sure that the appliance is turned on.
Make sure that the Ice/Water dispenser has been
switched on.
The plumbed water connection was not installed.
Make sure that the plumbed water connection was
installed correctly.
The water intake is not open or has not been vented.
Open the water intake.
Check that the water supply has been vented.
There is a kink in the water hose.
Check the water hose and replace it if necessary.
The temperature in the freezer zone is too high.
Set the temperature in the freezer zone lower (see
“The correct temperature”).
The appliance door has been opened too frequently,
causing the compressor to turn on more often and
the ice maker has iced up.
Only open the appliance door when necessary and
for as short a time as possible.
The water pressure is too low.
Check whether the water pressure is between
29psi and 116psi (2bar and 8bar).
Check if an incorrect valve has been installed,
making the pressure too low.
After the Ice/Water dispenser has been switched on,
it can take up to 24hours until the first serving of ice
cubes is ready.
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