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Frequently Asked Questions
119
Problems with the ice/water dispenser
Problem Possible cause and solution
The Ice/Water dis-
penser cannot be
switched on.
The appliance is not connected to the power supply.
Check that the appliance is connected to the elec-
tricity supply.
The system lock of the Ice/Water dispenser is active
(the sensor control is highlighted in white).
Switch off the system lock (see “Operating the Ice/
Water dispenser – Switching the system lock on/
off”).
The ice/water dispenser
is not immediately
ready for operation af-
ter having been
switched on.
This is not a fault. After the appliance door has
opened and closed, it can take several seconds un-
til the ice/water dispenser is ready for operation.
No ice cubes are dis-
pensed.
The Ice/Water-dispenser spout is blocked by frozen
ice.
Remove the ice that has clumped together.
Empty the ice container at the latest if you have
not produced any ice for a week (see “Emptying
and cleaning the ice container” in “Cleaning and
care”).
After the Ice/Water dispenser has been switched on,
it can take up to 24hours until the first serving of ice
cubes is ready.
The chilled water from
the Ice/Water dispenser
does not taste good.
If you dispense chilled water again after a longer pe-
riod of time, it may be stale.
In this case, pour out the first 15glasses of water.
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