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TROUBLESHOOTING
Error
Possible causes
Soluon
Er1
Open circuit for top sensor
Stop the work, open the oven door and allow
the cavity to cool down for 10 minutes, and then
restart it or contact Whynter Customer Support
Er2
Short circuit for top sensor
Stop the work, open the oven door and allow
the cavity to cool down for 10 minutes, and then
restart it or contact Whynter Customer Support
Er3
Open circuit for top sensor
Stop the work, open the oven door and allow
the cavity to cool down for 10 minutes, and then
restart it or contact Whynter Customer Support
Er4
Short circuit for top sensor
Stop the work, open the oven door and allow
the cavity to cool down for 10 minutes, and then
restart it or contact Whynter Customer Support
Er7
Open circuit for evaporang heater
sensor
Contact Whynter Customer Support
Er8
Short circuit for evaporang heater
sensor
Contact Whynter Customer Support
Display not working
Check whether the power cord is
plugged into a working outlet
Display panel has a loose connecon
Check the outlet for power. Power o and un-
plug the unit for 5 minutes. Then restart.
Contact Whynter Customer Support
Oven light does not
illuminate
Oven light is damaged
Loose Connecon
Replace or contact Whynter Customer Support
Exhaust fan does not
work
Loose Connecon
Fan is damaged
Replace or contact Whynter Customer Support
No response from
the buon
Display PCB damaged or defecve
Contact Whynter Customer Support
No steam
Water pipe is blocked
Evaporator heater is damaged
Water intake system is damaged
Contact Whynter Customer Support
Steam oven does not
work
Door is not closed completely
Poor contact of door control switch
Contact Whynter Customer Support
Steam leakage from
oven door
Door is not closed completely
Door gasket is not in place or damaged
Door structure is damaged or not
assembled in place
Re-close the oven door
Inspect door gasket and reposion if needed
Contact Whynter Customer Support
Stains on internal ov-
en walls
It is normal for the oven to develop
stains on the internal walls with use.
Please refer to the cleaning and maintenance
instrucons.
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