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16
TROUBLESHOOTING
Malfunction description Cause Solution
Any indicator light off and no
heating.
Appliance not plugged in.
Check the power cord is plugged
in the socket and on the mains.
Any indicator light off and
heating.
Indicator light is damaged or
has a connection error.
Send to authorized service
center for repair.
Steam leakage during use.
Lid is not properly closed.
Open and ensure the lid is closed
properly.
Micro pressure valve incorrectly
position or incomplete.
Stop the cooking (unplug the
product) and check the valve
is complete (2 parts locked
together) and well positioned.
Lid or micro pressure valve
gasket is damaged.
Send to authorized service
center for repair.
Rice undercooked or overcooked.
Too much or not enough water
compared to rice quantity.
Refer to table for water quantity.
Automatic warm-keeping
fails (product stay in cooking
position, or no heating).
Send to the authorized service
center for repair.
E0
The sensor on the lid open or
short circuit.
E1
The sensor on the bottom open
or short circuit.
E5 No bowl detection
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