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Other problems
Problem Possible cause Remedy
Food has frozen
together.
The food packaging was
not dry when loaded in the
freezer.
^
Use a blunt instrument,
e.g. a spoon handle or
plastic scraper, to prise it
apart carefully.
An alarm does not
sound although the
appliance door has
been left open for
some time.
This is not a fault. The alarm
tone was switched off in
settings mode (see "Further
settings - Audible tones").
None.
You cannot switch
the appliance off.
The safety lock is switched
on. The 0 symbol lights up.
^
Switch the safety lock off
(see "Settings - Switching
the safety lock on/off").
The external walls
of the appliance feel
warm.
This is not a fault. The heat
which results from the
cooling process is used to
avoid the build-up of
condensation on the
appliance.
None.
The floor of the
refrigerator is wet.
The condensate drain hole
is blocked.
^ Clean the condensate
channel and drain hole.
Problem solving guide
72
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