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17EN
9 Troubleshooting
Warning
• Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using
this apparatus, check the following points
before requesting service. If the problem
remains unsolved, go to the Philips web site
(www.philips.com/support). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
• Ensure that both plugs of the mains cord
are properly connected.
• Ensure that there is power at the AC
outlet.
• Check if the built-in battery is drained.
No sound
• Ensure that the AV cable is connected
correctly.
No response to the remote control
• Ensure that the path between the remote
control and the player is clear from
obstacles.
• From a close distance, point the remote
control directly at the player.
• Replace the remote control batteries.
• The function does not work for this disc.
Refer to the disc instructions.
Distorted picture
• Clean the disc. With a clean, soft, lint-free
cloth, wipe the disc outwards from the
center.
• Make sure that the video output format of
the disc is compatible with the TV.
• Change the video output format to match
your TV or program.
• The LCD is manufactured using high
precision technology. You may, however, see
tiny black points and/or bright points(red,
blue, green) that continuously appear
on the LCD. This is a normal result of
the manufacturing process and does not
indicate a malfunction.
Cannot play disc
• Ensure the disc label is upwards.
• Clean the disc. With a clean, soft, lint-free
cloth, wipe the disc outwards from the
center.
• Check if the disc is defective by trying
another disc.
No response to operating commands
• The operation is not permitted by the disc.
The player feels warm
• When the player is in use for a long period
of time, its surface will be heated. This is
normal.
No/weak signal displayed on the screen
• TV signal is too weak or out of TV signal
covering area.
• Makesureyouareinanareawithsufcient
coverage.
• Connect to your home TV antenna socket.
• Receiving TV in a driving car may cause
signal problems.
TV reception with Black and White picture or
no sound
• Ensure that you set the TV type and TV
system correctly according to local TV
broadcastspecications.Ifyoudonot
know the information, contact local TV
broadcast authorities for help.
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