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Cannot pair a Bluetooth mobile device with the HEOS device
Solution Refer to Page
0
The connection from the Bluetooth mobile device is malfunctioning. Power cycle the mobile device, remove the pairing
information and re-pair the HEOS Link to the mobile device.
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Press and hold the Bluetooth button for 3 seconds and release the button when you see a pattern of two flashes on the status
LED. Make sure your mobile device has Bluetooth turned on and select “HEOS Link“ from the list of Bluetooth devices.
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Cannot hear Bluetooth music
Solution Refer to Page
0
Your Bluetooth mobile device is not paired with HEOS device. Re-pair the HEOS device to the mobile device. 26
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The HEOS device is Wi-Fi mode or Aux-in mode etc. Pair and connect Bluetooth device to HEOS device. -
0
The Bluetooth mobile device is connected to another audio device. Make sure your Bluetooth device is connected to HEOS
device.
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0
The volume on Bluetooth mobile device is too low. Check the volume on the Bluetooth mobile device. Check the volume on the
HEOS device.
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Contents Setup Use Troubleshooting Status LED Appendix
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