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13
If your problem is not listed, please contact Customer Support (see page 15).
TROUBLESHOOTING (CONT.)
Problem Possible Solution
Water visibly leaks
from the humidifier.
Stop using the humidifier and see Preventing Water Leaks
(page 9) before using again. If the humidifier continues
leaking, contact Customer Support (see page 15).
Make sure the silicone sealing ring around the water tank cap
is secure.
A puddle of water
forms around the
humidifier.
Run the humidifier on a lower mist setting.
Open a window to ensure proper airflow for your humidifier, or
move the humidifier to a more well-ventilated room.
Make sure the water tank is properly in place (see Getting
Started, page 7).
Make sure the silicone sealing ring around the water tank cap
is secure.
When replacing the water tank, wipe o excess water from the
water tank and base.
Stop using the humidifier and see Preventing Water Leaks (page
9) before using again. If the humidifier still leaks, contact
Customer Support (see page 15).
Mold grows inside the
humidifier.
Clean the water tank and inner chamber regularly (see Keeping
Things Clean, page 10).
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