Loading ...
Loading ...
Loading ...
12
Problem Possible Solution
No mist comes out of
the nozzles.
Plug in the humidifier and turn it on.
Add at least 2 cups / 475 mL of purified or distilled water to the
water tank.
Clean the humidifier (see Keeping Things Clean, page 10).
Water may be in the air outlet. Take the water tank o of the
base and allow the outlet to fully air dry before using again.
Only a small amount of
mist comes out of the
nozzles.
Clean the humidifier, especially the nozzles, air outlet, and
transducer (see Keeping Things Clean, page 10).
Humidifier runs out of
water too quickly.
The humidifier uses up water based on the environmental
temperature and humidity. If your environment is cold and/or dry,
the humidifier will run out of water faster.
Humidifier produces an
unusual smell.
If the humidifier is new, remove the water cap, and place the
water tank in a cool, dry place for 12 hours.
If essential oils were diused on the aroma pad, rinse the pad
under clean water, and allow it to dry.
Clean the humidifier (see Keeping Things Clean, page 10).
Humidifier makes a
loud or unusual noise.
Make sure the water tank is properly in place (see Getting
Started, page 7).
Place humidifier on a flat, level surface.
Add at least 2 cups / 475 mL of purified or distilled water into the
water tank.
The humidifier may be malfunctioning. Stop using the humidifier
and contact Customer Support (see page 15).
Mist comes out from
the base.
Make sure the water tank is properly in place (see Getting
Started, page 7).
White dust appears
around the humidifier.
We recommend using purified or distilled water to fill the
humidifier. Avoid using water with high mineral content.
Clean the humidifier (see Keeping Things Clean, page 10).
TROUBLESHOOTING
Loading ...
Loading ...
Loading ...