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1-877-4ELECTROLUX (1-877-435-3287)
ElectroluxAppliances.com
TROUBLESHOOTING
Let us help you troubleshoot your concern! This section will help you with common issues.
If you need us, visit our website, chat with an agent, or call us. We may be able to help you
avoid a service visit. If you do need service, we can get that started for you!
CONCERN CAUSE SOLUTION
APPLIANCE OPERATION
Appliance does
not run.
• Appliance is plugged
into a tripped Ground
Fault Interrupt (GFI).
• Appliance may not
be plugged in or plug
is loose.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Appliance must be plugged into a
dedicated circuit with standard outlet.
Contact a certified electrician to check.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15-amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call the local
electric company.
Appliance
temperature is
warmer than
preferred.
• The appliance tem-
perature is set too high.
• Items are blocking the
multi-port air flow sys-
tem, which may affect
cooling performance.
• Set control to a colder setting until ap-
pliance temperature is satisfactory. Allow
24 hours for the temperature to stabilize.
• Make sure the items are not placed di-
rectly in front of the cold air exhaust ports.
Appliance is
noisy or vibrates.
• The cabinet is not level.
• Floor is weak.
• Adjust the leveling feet. See “Leveling”
in the INSTALLATION section.
Appliance runs
too much or too
long.
• Room or outside
weather is hot.
• Appliance has recently
been disconnected for
a period of time.
• Large amounts of warm
or hot food have been
stored recently.
• Door is opened too
frequently or too long.
• Door may be
slightly open.
• Temperature control is
set too low.
• Gaskets are dirty, worn,
cracked, or poorly fitted.
• It’s normal for the appliance to work
longer under these conditions.
• It takes 24 hours for the appliance to
cool down completely.
• Warm food will cause appliance to
run more until the desired temperature
is reached.
• Warm air entering the appliance
causes it to run more. Open door
less often.
• See DOOR PROBLEMS in
TROUBLESHOOTING section.
• Turn control knob to a warmer setting.
Allow several hours for the temperature
to stabilize.
• Clean or change gasket. (See Care and
Cleaning Tips in CARE AND CLEANING
section). Worn, cracked or poorly fitting
gaskets should be replaced.
APPLIANCE TEMPERATURES
Interior appli-
ance tempera-
ture is too cold.
• Temperature control is
set too low.
• Set control to a warmer setting. Allow
several hours for temperature to stabilize.
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