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WARNING:
Failure to follow these washing instruc-
tions may damage the product and make
it unsafe. Wash by hand or as follows in an
automatic washer using slow agitation and
normal spin speed:
• Fill washer with warm water
• Add minimum amount of all purpose
detergent, agitate to dissolve
• Add bedding and soak for five minutes
• Spin
• Fill for cool rinse
• Agitate one minute
• Spin
• Dry in an automatic dryer on low heat,
five minutes only, or line dry
• Remove bedding from dryer and drape
over parallel lines or a shower rail to
finish drying
CAUTION! Do not iron your bedding.
CAUTION! Do not dry-clean this product.
Cleaning solvents may have a deteriorat-
ing effect on the insulation of the heating
element. CAUTION! Do not use a wringer.
You may hand wash this product.
CAUTION! Do not dry in a commercial
dryer such as those used in laundromats.
CAUTION! Do not power-up this product
while it is still damp. For safety’s sake,
wait until the product is completely dry
before connecting it and plugging it in.
CAUTION! Do not use pins – they may
damage the electrical wiring.
My heated product does not seem to
turn on. What do I do?
Check to ensure that the power cord is
plugged in and press the ON/OFF button. If
the level setting is still not illuminated, un-
plug the power cord and contact Customer
Support.
The display is illuminated but I do not
feel the bedding warming up. What do
I do?
CAUTION! The following troubleshooting
test represents a non-standard use of your
product. Do not continue this test for more
than seven (7) minutes. Do not repeat
this procedure during actual use. Fold the
product with at least four folds. Connect
the controller to the bedding, and then
plug the controller into a working wall
outlet. Set the controller to the highest
heat setting and wait for five (5) minutes.
Place your hand inside the folds. If you do
feel warmth during this test, the product is
working properly. Turn the controller OFF.
Lay the product out flat. It is safe to re-
sume normal operation after 20 minutes.
If no heat is felt during this test, unplug
the power cord and contact Customer Sup-
port. *Note: Heated bedding products are
not directly comparable to heating pads.
Washing Instructions
Frequently Asked Questions
Customer Support: 800.789.6441 11
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