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15
TROUBLESHOOTING:
BEFORE CALLING FOR SERVICE:
If your ALFRESCO™ Side Burner does not function properly use the following checklist before contact-
ing your dealer for service. You may save the cost of a service call and the inconvenience of being with-
out your Side Burner. Additional troubleshooting tips can be found on our website at:
www.alfrescogrills.com.
SPIDER AND INSECT WARNING:
Spiders and insects can nest in the burners of this or any other Side Burner, and cause the gas to flow
from the wrong side of the burner. This is a very dangerous condition, which can cause a fire to occur
behind the valve panel, thereby damaging the Side Burner and making it unsafe to operate.
WHEN TO LOOK FOR SPIDERS:
You should inspect the burners at least twice a year or immediately if any of the following conditions oc-
cur:
1. The smell of gas in conjunction with the burner flames appearing yellow.
2. The Side Burner does not reach temperature.
3. The Side Burner heats unevenly.
4. The burners make popping noises.
SIDE BURNER WON’T LIGHT:
First determine if the spark igniters are functioning properly. A rapid snapping sound should be heard
when the igniter button is depressed. If no sound is heard, check the power. If the spark igniters are
working correctly, next determine if gas is reaching the burners.
Ensure the gas supply is turned on, and that there are no leaks according to the procedure on page 10.
Attempt to match-light a burner according to the procedure on page 12.
If the burner will light with a match, then the spark igniter may not be functioning correctly. If the burner
will not match light, and the gas supply has been confirmed, then check the burner for blockages.
FLAME IS YELLOW / GAS SMELL:
IF YOU SMELL GAS WHILE THE SIDE BURNER IS OPERATING, IMMEDIATELY TURN OFF ALL
BURNERS. Perform a leak test and check for blockages.
NOTE: If the Side Burner is operating in a dusty area or if heavy grease is present on the burner cap,
some orange tips on the burner flame should be considered normal.
BURNER BLOWS OUT:
First determine if the problem is being caused by location. Check the gas supply and flame characteris-
tics. Check to ensure that burners are correctly positioned in their bodies according to the procedure on
page 6 (assembly). Correctly installed burners should be seated firmly with no side-to-side movement.
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