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Cloudy film on tank(s) surfaces
See CLEANING THE TANK(S).
WARRANTY
For your own records, staple or attach your sales receipt to this manual. Please also write
the store name/location and date purchased below.
STORE NAME/LOCATION: ____________________________________
DATE PURCHASED: __________________________________________
ONE YEAR LIMITED WARRANTY:
(SAVE THIS WARRANTY INFORMATION)
Optimus Enterprise, Inc. warrants to its customers and or consumer of this humidifier and
the parts thereof will be free from defect in material and workmanship, under normal use,
for a period of one (1) year from the date of initial purchase. The warranty does not apply
to repairs necessitated by damage, misuse, abuse or alternation and to any repair of
merchandise not used within the United States. Unless otherwise proscribed by law,
Optimus Enterprise, Inc. shall not be liable for any personal injury, property damage or
any incidental or consequential damages of any kind (include water damage) resulting
from malfunctions, defects, misuse, improper installation or alternation of this product.
This warranty is the only warranty extended by Optimus Enterprise, Inc. to its original
customers and/or consumer purchased of this unit. Optimus Enterprise, Inc. disclaims all
other warranties, express or implied, that arise by the operation of law, specifically
including the implied warranties of merchantability and fitness for a particular purpose.
Optimus Enterprise, Inc. shall not be liable for any incidental or consequential damage,
which may have resulted from any alleged breach of warranty. Some states do not allow
limitations on how long implied warranty lasts or the exclusion or limitation of incidental or
consequential damage, so the above limitations or exclusion may not apply to you. This
warranty gives you specific legal rights you may also have other rights which vary from
state to state.
Should the humidifier fail during the warranty period, the owner should:
● After you purchase the product and find parts missing or you have any question,
please e-mail or call Optimus Enterprise, Inc. first. DO NOT RETURN THE UNIT TO
THE STORE.
● Within the first 12 months from date of purchase, Optimus Enterprise, Inc. will repair or
replace the product if it is defective in material or workmanship providing it is returned
to Optimus Enterprise, Inc. with freight prepaid, with evidence of purchase date (cash
register receipt) together with a check or money order for shipping/handling charges.
IMPORTANT: ANY REPAIRS SHOULD BE PERFORMED BY AN AUTHORIZED
SERVICE REPRESENTATIVE. DO NOT ATTEMPT TO REPAIR THIS PRODUCT
YOURSELF. DOING SO MAY VOID YOUR WARRANTY.
PLEASE RETAIN THIS WARRANTY AND SALES RECEIPT TO ENSURE YOUR
PRODUCT WARRANTY.
IMPORTANT: RETURN INSTRUCTIONS:
Your warranty depends on your following these instructions if you are returning the unit
within the warranty period.
● Carefully pack the product in the original container or a suitable one to avoid damage in
shipping.
● Seal the carton. Send the package freight prepaid to the following address:
Optimus Enterprise, Inc.
Customer Service Department
2201 E. Winston Road, Unit #J
Anaheim, CA92806
1-888-672-5832
● Inside an envelope, enclose
1) your name, full address with zip code, daytime phone number
2) a brief explanation of the problem you are having with the unit
3) evidence of purchase date such as a cash register receipt, and
4) A CHECK OR MONEY ORDER of $18.00 for return shipping / handling.
● Optimus Enterprise, Inc. recommends you insure the package as damage in shipments
is not covered by your warranty.
● All shipping charges must be prepaid by you (as noted above).
SERVICE INSTRUCTIONS:
Do not attempt to repair or adjust any electrical or mechanical functions of this unit.
Doing so may void the warranty.
If you have any questions regarding this unit’s operation or believe any repair is
necessary, lease e-mail us at Service.Optimus@gmail.com or call us at
1-888-672-5832 to speak with a Customer Service Representative.
If an exchange is determined necessary, please return it, in its original carton, along
with the sales receipt, to the store where you purchased it. If you are returning the unit
more than 30 days from the date of purchase, please see the enclosed warranty.
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