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21
• Use extreme caution in the case of children. The unit should not be accessible to child’s play
• Short vacations: Leave the refrigerator operating during vacations of less than three week
• Long vacations: If the appliance will not be used for several months, remove all food and unplug
the power cord. Clean and dry the interior thoroughly. To prevent odor and mold growth, leave the
door open slightly: blocking it open if necessary or have the door removed.
Availability of spare parts
• Thermostats, temperature sensors, printed circuit boards and light sources are available for a minimum
period of seven years after placing the last unit of the model on the market.
• Door handles, door hinges, trays and baskets for a minimum period of seven years and door gaskets for a
minimum period of 10 year, after placing the last unit of the model on the market.
TROUBLESHOOTING
The following simple issues can be handled by the user. Please call the after-sale service department if the
issues are not settled.
Problem Suggestion
The appliance does
not work
Check whether the appliance is plugged and connected to power
Check if the voltage is low
Check if there has been a power failure o a circuit tripping
Odour
Wrap closely odorous food
Check whether these is some rotten food
Check whether the interiors shall be cleaned
Long-term operation
of the compressor
In summer and when the ambient temperature is high, it is normal
Too much food has been placed in the appliance at the same time
Warm food has been placed in the freezer. Wait for food to cool down
The door has been opened too frequently
The light does not
work
Check whether the appliance is plugged and connected to power
Check whether the light is damaged. Call the assistance for substitution
The door cannot
close properly
There is too much food in the appliance
Tilt refrigerator
Loud noises
Check whether the refrigerator is at level
Check whether the appliance is not touching the wall or other objects
Technical assistance
To contact the technical assistance, visit our website: https://corporate.haier-europe.com/en/
Under the section “website”, choose the brand of your product and your country. You will be redirected to the
specific website where you can find the telephone number and form to contact the technical assistance
For further information about the product, please consult https://eprel.ec.europa.eu/ or scan the QR on the
energy label supplied with the appliance
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