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en Troubleshooting
62
Fault Cause Troubleshooting
Excessive formation of foam
occurs.
Hand washing-up liquid is
present in dispenser for
rinse aid.
▶
Immediately add rinse aid to the
dispenser.
→"Adding rinse aid", Page33
Rinse aid has been spilled.
▶
Remove the rinse aid with a cloth.
Detergent or appliance care
product used causes excess-
ive foaming.
▶
Change the brand of detergent.
Home Connect problem
Fault Cause Troubleshooting
Connection to home net-
work is not established.
WLAN on router is not act-
ive.
▶
Check the wireless network con-
nection of your router.
WLAN display is flashing. Connection to home net-
work is not available.
▶
Activate the wireless network con-
nection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incor-
rectly.
▶
Please consult the documents sup-
plied for HomeConnect.
Technical fault is present.
▶
Please consult the information
about support in the documents
supplied for HomeConnect.
Energy manager does not
connect to the energy man-
ager of the home system.
Connection to the energy
manager of the home sys-
tem is not available.
▶
Please consult the instruction
manual of the energy manager
manufacturer of your home system.
Information on display panel
Fault Cause Troubleshooting
Special salt refill indicator
lights up.
Insufficient special salt.
▶
Add "Special salt" →Page31.
Sensor does not detect spe-
cial salt tablets.
▶
Do not use special salt tablets.
Refill indicator for special
salt does not light up.
Water softening system is
switched off.
▶
"Setting water softening system"
→Page31
Refill indicator for rinse aid
lights up.
Insufficient rinse aid. 1. Add "Rinse aid" →Page33.
2. Set the amount of rinse aid to be
dispensed.
→"Setting the amount of rinse aid",
Page34
Refill indicator for rinse aid
does not light up.
Rinse aid system is switched
off.
▶
→"Setting the amount of rinse aid",
Page34
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