User Manual Sharp LC-32LE451U Television

If your TV will not power on, check the following:
1. Make sure that the TV is plugged into a working outlet.
2. You can try using a different outlet or extension cord to confirm, or plug the TV into another outlet where another device is working.
3. The power cord is firmly connected into the TV and the wall outlet.
4. Sometimes when moving the TV the power cord can become loose. Even if the cable is just a little bit loose will cause a loss of power.
5. The power indicator light is on (this is located at the bottom middle of the TV).
6. If the power indicator is on, but there is no picture, this could be a signal issue. Press the menu button on the TV or remote to see if the menu appears on the screen.
7. If you’ve confirmed all the steps above are correct, your unit may require service.

An active Netflix account.
Sometimes Netflix will disable their application from certain products without letting their customers know.
To check this, simply log into your Netflix account on your PC or phone and make sure that nothing is wrong with your account.
Netflix streaming account is limited in the number of devices that can be connected at the same time. The basic Netflix account only allows one device connected at a time. If the application is running the background of a phone or tablet, you will not be able to watch Netflix on your TV.
An Internet subscription account with a consistent 1.5mbps of bandwidth for standard definition and 5mbps for HD. 4K requires a stable connection with 25 or more mbps. Other devices connected to the internet using the same network share and may reduce your available bandwidth. It is a good idea to disconnect the devices you are not using to allow for additional bandwidth.
Please note that Netflix has changed their policies to no longer allow their users to use Proxy servers, VPN or IP Ghosting. If your router is set up to use various IP addresses or you are using a proxy server, your Netflix account will not work.
Check to see if any other Netflix capable devices (computer, smart phone, tablet, etc.) can connect to the service.
If other Netflix devices have similar connection
problems, the problem could be with the Netflix account,
the Local Area Network (LAN) or the Netflix service.
Ensure the TV’s firmware has been updated to the latest
version.
Your TV requires the latest firmware version to be
installed in order for applications to connect properly.
Ensure the TV is properly connected to the internet.
Your PING time can effect streaming content. The
quicker the ping time (which includes upload and
download speed and time), the faster your TV will
connect to Netflix.

If your wireless internet is working but it will not connect to your TV, first we need to determine that the TV is able to see the SSID (Wireless Network Name).
When selecting a wireless connection check the signal strength of your wireless network. If the signal strength is less than 3 bars, your router will need to be moved closer to the TV. You can also try resetting the router.
We suggest for best results that the TV have a signal strength of 3 or more bars and is less than 15 feet (with no obstructed views, such as multiple walls) from the TV.
If your TV sees the SSID, but cannot connect to the router this normally indicates something is wrong with the router.