User Manual Samsung DVE52A5500W/A3 7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ in White

Samsung DVE52A5500W/A3 7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ in White - Use Manual - Use Guide PDF.
Documents: Go to download!
User Manual
  • User Manual - (English, Spanish)
file thumbnail

Owner's Guide Dryer

Before you start

Here are a few things you should know before starting your dryer.

Sort and load

  • Put one wash load in the dryer at a time.
  • Do not mix heavy and lightweight items together.
  • To improve drying efficiency for one or two items, add a dry towel to the load.
  • For best results, untangle items before inserting them into the dryer. Tangled items may degrade the drying efficiency or cause the door to open.
  • Overloading reduces the tumbling performance, resulting in uneven drying and wrinkling.
  • Unless recommended on the care label, do not dry woolens or fiberglass items.
  • Avoid drying unwashed items.
  • Do not dry items soiled with oil, alcohol, gasoline, etc.

Functional prerequisite

Lint filter

To prevent a risk of fire, make sure to clean the lint filter before or after every load.

  1. Turn off the dryer.
  2. Open the door and pull out the lint filter (A) from inside the drum.
  3. Remove the lint, and then clean the lint filter.
  4. Reinsert the lint filter, and then close the door.


  • Do not operate the dryer without the lint filter in place.
  • Do not use a damaged or broken lint filter. This may reduce performance and/or cause fire.

Rack Dry (applicable models only)

Some models come with a drying rack which is inserted into the drum at the factory. If your model came with a drying rack, remove the rack from the drum before you use the dryer for the first time. To remove the rack, pull the rack straight up, and then take it out of the drum. Remove the drying rack from its packaging and store the rack for later use.

If a drying rack is not provided, you can purchase it at a local Samsung service center. (Part Code : DC93-00374H) To use the drying rack, follow these steps:

  1. Insert the drying rack (A) inside the tumbler with the filter handle to the front.
  2. Insert the rear legs of the drying rack into the recessed areas of the rear wall, and then press down the middle of the drying rack to secure it in place.
  3. Put items to dry on the rack. Make sure to leave space between the items for air flow.
  4. Press Rack Dry or other Cycle Setting according to rack drying suggestions below, then select the drying time.
  5. When the items are dry, remove the them from the dryer, and then remove the drying rack.

Drying rack drying suggestions


  • Make sure to unpack the drying rack before using it. Otherwise, the dryer can be damaged or its performance diminished.
  • Drying foam rubber, plastic, or rubber on a heat setting may damage the items and create a fire hazard.


WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the “Safety information” before operating this appliance.

Control panel


NOTE: Do not take extremely tangled items from your washer and put them into the dryer. They can degrade the drying efficiency of the dryer or cause the door to open. We recommend that you untangle the items before putting them into the dryer. Also, do not put objects on the dryer, especially on the control panel.

CAUTION: Do not spray water directly onto the control panel. This may cause a system failure.

Icon description

Simple steps to start

  1. Press Power to turn the dryer on.
  2. Turn the Cycle Selector to select a cycle.
  3. Change the cycle settings (Dryness, Temp., and Time) as necessary.
  4. Select desired options as necessary.
  5. Press and hold Start/Pause (Hold to Start).

To change the cycle during operation

  1. Press Start/Pause (Hold to Start) to stop operation.
  2. Select a different cycle, and repeat steps 2-4 above if necessary.
  3. Press and hold Start/Pause (Hold to Start) again to start the new cycle.

Cycle overview

Standard Cycles

Manual Dry

You can change the drying settings manually to your preference.

Steam Cycles

Use steam to reduce wrinkling and odors on items.

Cycle chart


For best results, follow the load size recommendations for each dry cycle.

  • Large load: Fill the drum to about 3/4 full. Do not add items over this level as they need to tumble freely.
  • Medium load : Fill the drum to about 1/2 full.
  • Small load : Fill the drum with 3-5 items, not more than 1/4 full.


: factory setting, : can be selected

DVE(G)55A7**** models

DVE(G)52A5**** models

Cycle guide

The best way to dry items is to follow the instructions on the care label. If no drying instructions are provided, see the following table for reference.


Do not dry:

  • Fiberglass items (curtains, draperies, etc.)
  • Woolens, unless recommended on the label
  • Items spotted or soaked with vegetable or cooking oils

Special features

Child Lock

Child Lock prevents children from playing with the dryer. When Child Lock is activated, all buttons except for the Power button are disabled.

To activate/deactivate Child Lock, simultaneously press and hold Dryness and Temp. for 3 seconds.

NOTE: Once Child Lock is activated, it will remain active even after you restart the dryer. If other buttons, except for the Power button, do not respond, check the Child Lock indicator. If the indicator is on, follow the instructions above to turn Child Lock off.

Alarm Off

You can turn the alarm on or off. When the alarm is off, the melody of cycle completion and the power-off beep will not sound. However, the other sounds stay active.

  • Press and hold Drum Light for 3 seconds to turn the alarm on or off.
  • Your setting will be retained even after you turn off the dryer. You can turn the alarm back on by pressing and holding the same button for 3 seconds.

Smart Care

To enable this function, you must first download the SmartThings app at the Play Store or the App Store and install it on a mobile device featuring a camera function. The Smart Care function has been optimized for Galaxy & iPhone series (applicable models only).

  1. When the dryer detects an issue to check, an information code appears on the display.
    To enter Smart Care mode, press and hold Wrinkle Prevent for 3 seconds.
  2. The dryer starts the self-diagnosis procedure and displays an information code if a problem is detected.
  3. Run the SmartThings app on your mobile device, and then tap Smart Care.
  4. Put the mobile device close to the dryer’s display so that the smartphone camera and the dryer face each other. The app automatically recognizes the information code.
  5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.


  • The function name, Smart Care, may differ depending on the language.
  • If light is reflected off the dryer’s display, the app may fail to recognize the information code.
  • If the app fails to recognize the information code, you can enter the code manually in the app.


Keep the dryer clean for best performance and to lengthen its life cycle.

WARNING: Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service Personnel - Do not contact the following parts while the appliance is energized: Control board and inlet valve.


Control panel

  • Clean with a soft, damp cloth. Do not use abrasive substances.
  • Do not spray liquid cleaning agents directly onto the dryer display.
  • Some laundry pre-treatment soil and stain removers may damage the control panel.
  • When using liquid cleaning agents, apply them to the cleaning cloth. Do not apply them directly to the dryer. Wipe up any spills or overspray immediately.


  • Remove any stains from the drum with an all-purpose cleaner.
  • Tumble old towels or rags to remove any remaining stains or cleaning substances. Stains may be still visible but will not affect subsequent loads.

Powder coated drum

To clean the powder coated drum, use a damp cloth with a mild, non-abrasive cleaner suitable for easily marred surfaces. Remove cleaner residue and dry with a clean cloth.

Dryer exterior

  • Clean with a soft, damp cloth. Do not use abrasive substances.
  • Protect the surface from sharp objects.
  • Do not place any heavy or sharp objects or a detergent container on the dryer. They can scratch or damage the top cover of the dryer.
  • The dryer has a high-gloss finish on the entire surface. Be careful not to scratch or damage the surface.

Exhaust system

  • Check and clean the exhaust system on a regular basis to maintain optimum performance.
  • The external exhaust hood must be cleaned frequently to ensure proper air flow.



If the dryer operates abnormally, first check the list of problems in the table below and try the suggested actions.

Does not run.
  • Make sure the door is latched shut.
  • Make sure the power cord is plugged into a live electrical outlet.
  • Check your home’s circuit breakers or fuses.
  • Press or tap Start/Pause (Hold to Start) again if the door is opened during a cycle.
  • Clean the lint filter.
Does not heat.
  • Check your home’s circuit breakers or fuses.
  • Some cycles do not require heating. Check the selected cycle again.
  • For a gas dryer, make sure the gas supply is on.
  • Clean the lint filter and exhaust duct.
  • The dryer may have moved into the cool-down phase of the cycle.
  • Turn off the Eco Dry option for the NORMAL or TIME DRY cycles. When the Eco Dry option is on, the dryer performs an air dry process in the beginning of the cycle to reduce energy consumption. The air dry process does not use heated air, so you may feel that the dryer is not being heated, but this is normal.
Does not dry.
  • Check all of the above, plus...
  • Make sure the exhaust hood outside your home can open and close freely.
  • Check the exhaust system for lint buildup. Ducting should be inspected and cleaned annually.
  • Use a 4” rigid metal exhaust duct.
  • Do not overload. 1 wash load = 1 dryer load.
  • Dry heavy items and light weight items separately.
  • Large, bulky items, such as blankets or comforters, may require repositioning to ensure even drying.
  • Make sure that your washer is draining properly and extracting adequate water from the load.
  • The load may be too small to tumble properly. Add a few towels and restart the dryer.
  • The load may be too large to tumble properly. Remove some items and restart the dryer.
  • Clean the lint filter.
Is noisy.
  • Check the load for objects such as coins, loose buttons, nails, etc. Remove promptly.
  • It is normal to hear the dryer gas valve or heating element cycle on and off during the drying cycle.
  • Make sure the dryer is leveled properly as outlined in the installation instructions.
  • It is normal for the dryer to hum due to the high velocity of air moving through the dryer drum, fan, or exhaust system.
Dries unevenly.
  • Seams, pockets, and other similarly heavy areas may not be completely dry when the rest of the load has reached the selected dryness level. This is normal. You can choose a higher dryness level or a cycle that involves a higher dryness level.
  • If one heavy item is dried with a light weight load, such as one towel with sheets, it is possible that the heavy item will not be completely dry when the rest of the load has reached the selected dryness level.
  • For the best drying results, dry heavy items and light weight items separately.
Has odors.
  • Household odors from paint, varnish, strong cleaners, etc. may enter the dryer with the surrounding room air. This is normal as the dryer draws the air from the room, heats it, pulls it through the tumbler, and exhausts it outside.
  • When these odors linger in the air, completely ventilate the room before using the dryer.
  • Use a cycle featuring the Refresh function. If odors persist, wash and dry the item again.
  • Use the REFRESH cycle. If odors persist, wash and dry the items again.
Lint on clothes.
  • Make sure the lint filter is cleaned before every load. For clothes that naturally build up lint, clean the filter during the cycle.
  • Some fabrics are lint producers (for example, a fuzzy white cotton towel) and they must be dried separately from clothes that are lint trappers (for example, a pair of black linen pants).
  • Divide larger loads into smaller loads for drying.
  • Check pockets thoroughly before drying, then dry clothes.
  • Remove lint inside the drum before drying.
  • Small loads of 1 to 4 items work best.
  • Load fewer items. Load similar type items.
  • Take out the items immediately after drying is complete.
Water drips from the nozzle when STEAM CARE starts.
  • This is steam condensation. The dripping water will stop after a short time.
Sprayed water is not visible during STEAM CARE.
  • Sprayed water is difficult to see when the door is closed.
Extended time.
  • Sensor Dry automatically senses the moisture in the load and shuts the dryer off when the selected dryness level is reached. The drying time can change according to the type and amount of laundry. See the cycle chart for reference.

If a problem persists, contact a local Samsung service center.

Information codes

If the dryer fails to operate, you may see an information code on the display panel. To determine what you should do, check the list of codes in the table below, and then try the suggested actions.


Operating the dryer with the door open.

  • Make sure the door is properly closed.
  • Make sure laundry is not caught in the door.

Invalid power source frequency.

  • Try restarting the cycle.
  • If this information code remains, contact a Samsung service center.

Electronic control problem (Invalid Communication).

  • Contact a Samsung service center.

High temperature heating check

  • Clean the lint filter.
  • If this information code remains, contact a Samsung service center. (enter the line test mode)

The electronic control needs to be checked.

  • Check if power cord is connected properly.
  • Check if the electrical outlet is working properly.
  • If the information code remains, contact a Samsung service center.

The Thermistor 1 resistance is very low or high.

  • Check for a clogged lint screen
  • Check if the vent system is restricted.
  • If this information code remains, contact a Samsung service center.

The Thermistor 2 resistance is very low or high.

  • Check for a clogged lint screen.
  • Check if the vent system is restricted.
  • If this information code remains, contact a Samsung service center.

Incorrect door switch.

  • Contact a Samsung service center.

The PBA needs to be checked.

  • Unplug the power plug and contact a Samsung service center.

If any information code keeps appearing on the display, contact a Samsung service center.

See other models: DVG52A5500C/A3 DVG52A5500W/A3 UN65J620DAFXZA UN60J620DAFXZA UN55J620DAFXZA

Samsung DVE52A5500W/A3 | Pages: 136 | Created on: 2021-04-05 | File type: PDF | Filename: 87817834_dve52a5500w-a3.pdf | Size: 16.25 MB | Language: English, Spanish

Download User Manual

Specs Sheet

  • W x H x D: 27 x 44.6 x 30.2"
  • Weight: 119 lbs.
  • Capacity: 7.4 Cu. Ft.
  • Voltage: 120V/ 240V
  • Frequency: 60Hz
  • Amperage: 30 Amps

Product Infomation and Reviews - DVE52A5500W/A3 photo

DVE52A5500W A3 Photo

Samsung in United States

1-800-726-7864 Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST)

Samsung DVE52A5500W/A3 Questions and Answers

#1 Is the dryer door reversible?
Yes it is. It took me about 30mins to do mine

#2 Does the steam function require a water setup? If so, and I choose not to use it, does the dryer still require it to be hooked up?
Yes, in order to use the steam features of this model, a water supply connection is required. However, if you choose not to connect a water supply line, the rest of the dryer features will function as normal. It is important to note that if you attempt to use one of the steam features without the water line connected, it could cause internal damage to the dryer.

#3 Can this dryer be started while away from the home? For example: with an app through your phone?
No. You can do all the settings on the app, but then it tells you to push the button on the unit to start. Will not start without pushing the button on the dryer

#4 What type of power cord is required?
Standard dryer. Either 3 or 4 prong. Depends on your house hookup.