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24
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SUGGESTED ACTION
Treadmill will not start
Not plugged in.
Plug cord into the outlet.
Safety Key not inserted.
Insert Safety Key.
Running belt is not
centered
Running belt tension is not
correct on the left or right
side of the running board.
Tighten the adjustment bolts
on the left and right side of
the rear roller.
Computer is not working
Wires from the computer
and bottom control board
are not properly
connected.
Check wire connections
from the computer to the
control board.
Transformer is damaged.
If the transformer is damaged,
contact customer service.
E01: Message failure
Wires from the computer
and bottom control board
are not properly
connected.
Check wire connections from
the computer to the control
board. If the wire has been
punctured or damaged, you
will need to replace it. If the
problem is not rectified, you
may need to replace the
control board.
E02: Burst clash protection
Incoming voltage is lower
than 50% of the required
voltage.
Check that the incoming
power supply is the correct
voltage.
E05: Current overload
protection (Self Protecting
System)
The incoming voltage is
too low or too high. The
control board is damaged.
Restart the treadmill. Check
the incoming voltage to
ensure its correct. Check the
control board and replace if
damaged.
A moving part of the
treadmill is stuck and
therefore, the motor is
unable to rotate properly.
Inspect moving parts of the
treadmill to ensure that they
are operating correctly. Check
the motor. Listen for strange
noise and check for a burning
smell. Replace the motor if
necessary.
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