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UC2024 and UC2724 User Manual
November 2019
Page 16
Help
Before calling for service, check here for your issue.
Problem: No ice, the machine is silent.
• Be sure the unit is plugged in and that there is power at that outlet. You might temporarily plug the
unit into another, nearby outlet to conrm.
• Be sure the ice level sensor plate is in the make ice position.
• If water cooled, is there water pressure to the unit? If the water has been turned o, the machine
might shut itself o to keep from damaging its refrigeration system. It will automatically restart
after water has been restored and several minutes have passed.
• Remove the front panel and check that the On/O switch is in the On position.
Problem: No ice, the machine is appears to be operating.
• Check that there is water to the machine. Air cooled models will continue to operate without water
but no ice will be made.
• Check for air owing in and out o air cooled models. If none, call for service.
Problem: Ice is either too thick or too thin.
• The ice size may need to be adjusted by a technician. Call for service.
• The ice size sensor may have failed. Call for service.
Winterizing
To prepare a unit for storage, follow these suggestions:
• Clean the unit per the instructions in this manual or those on the unit.
• Discard all ice.
• Drain the unit of all water.
• Disconnect the water supply tubing from the unit.
• Unplug the power cord from the outlet.
• Wipe the cabinet clean.
• Cover the machine to keep dust o the cabinet.
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