Documents: Go to download!
- User Manual - (English)
- CONNECTION GUIDE
- CONNECTING AN ANTENNA
- CONNECTING TO THE INTERNET
- CONNECTION NOTES
- PERIPHERALS
- SMART FEATURES
- TV VIEWING
- PICTURE
- SOUND
- TROUBLESHOOTING
Table of contents
QLED 4K UHD HDR Smart TV User Guide
CONNECTION GUIDE
You can view detailed information about external devices that can be connected to the TV.
It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
- Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
- HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
- Video Device: HDMI
- Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, Tap View
- PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
- Input Device: Keyboard, Mouse, USB Gamepad, Bluetooth Device
- Game Console: HDMI
- External Storage: USB Flash Drive, Hard Disk Drive (HDD)
- The connection method and available external devices may differ depending on the model.
- Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2 minutes).
CONNECTING AN ANTENNA
CONNECTING TO THE INTERNET
Configure network settings to connect to an available network.
Establishing a wired Internet connection
If you connect a LAN cable, the TV automatically accesses the Internet.
- If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting."
- Use a CAT 7 (*STP type) cable for the connection.
- Shielded Twisted Pair
- The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
- This function may not be supported depending on the model.
Establishing a wireless Internet connection
Make sure that you have the wireless access point's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen. See the wireless access point's user manual for more information.
- If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
- If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC button on your access point within 2 minutes. The TV will connect automatically.
- To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press the Select button.
Checking the Internet connection status
Resetting Your Network
Turning on the TV with a mobile device
Connecting an IP control device to the TV
You can connect an IP control device to the TV remotely to manage your IP device.
- To use this function, Power On with Mobile must be turned on.
- Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and or configured specifically for a Samsung TV and if your Wi-Fi network is password protected.
- This function may not be supported depending on the model.
Changing the name of the TV
Screen Sharing (Smart View) with your Mobile Device
CONNECTION NOTES
Connection notes for HDMI
- The following types of HDMI cables are recommended:
- High Speed HDMI Cable
- High Speed HDMI Cable with Ethernet
- Premium High Speed HDMI Cable
- Premium High Speed HDMI Cable with Ethernet
- Ultra High Speed HDMI Cable
- Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
- Using a non-certified HDMI cable may result in a blank screen or a connection error.
- Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
- This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial IEEE.
- Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.
- Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
- When the TV is connected to an external device, such as a DVD/BD player or a set-top box via HDMI, power sync In the power sync mode, the TV continues to detect and connect external HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.
Connection notes for computers
- If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same network.
- When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.
Connection notes for mobile devices
- To use the Smart View function, the mobile device must support a mirroring function, such as Screen Mirroring Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's user manual.
- The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4GHz environment. For better GHz is recommended. 5GHz may be available depending on the model.
- To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile Wi-Fi Direct function, refer to the mobile device's user manual.
- The mobile device and your Smart TV must be connected to each other on the same network.
- Use AirPlay if you are an iPhone or iPad user. For more information, refer to:
Source > Connection Guide > Smartphone > Apple AirPlay.
- The video or audio may stop intermittently, depending on network conditions.
- When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, NAS (Network-Attached Storage) device.
PERIPHERALS
With a Samsung Remote Control - Using the Universal Remote
You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen.
Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
- Set Anynet+ (HDMI-CEC) to On.
- Connect an HDMI-CEC-compliant device to the TV.
- Turn on the connected external device.
The device is automatically connected to the TV. After the connection process is finished you can access the menu of the connected device using your TV remote and control the device.
- The connecting process can take up to 2 minutes to complete.
Controlling the TV with a Bluetooth keyboard, mouse, or gamepad
You can connect a keyboard, mouse, or gamepad to make it easier to control the TV.
Connecting a USB keyboard, mouse, or gamepad Plug the keyboard, mouse or gamepad cable into the USB port
- If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available devices again.
- If you connect a mouse, it is available only in the Internet app.
- For more information, refer to the Bluetooth device's user manual.
- This function may not be supported depending on the model or geographical area.
Connecting a Bluetooth keyboard, mouse, or gamepad
- If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available devices again.
- If you connect a mouse, it is available only in the Internet app.
Using the keyboard and mouse
| Button | Description |
| Directional keys | Use to navigate the menu, or move the focus to highlight items on the Home Screen. |
| Windows key | Displays the TV settings |
| Enter key | Selects or runs a focused item |
| ESC key | Returns to the previous screen |
| F1 / F2 / F3 / F4 key | Color buttons  |
| F5 key | Displays the Home Screen |
| F6 key | Displays the Source screen |
| F7 key | Displays the Channel List |
| F8 key | Mutes the sound |
| F9 / F10 key | Adjusts the volume |
| F11 / F12 key | Changes the channel |
| Page Up / Page Down S | Scrolls a web page displayed by the Internet app. |
| Left-click | Available only in the Internet app. You can click a menu or link to start a function as you do on a PC. |
| Right-click | Available only in the Internet app. You can use the following functions:
|
Entering Text using the On-Screen Virtual Keyboard
1. Recommended text
When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.
2. Options
Select 
on the virtual keyboard screen. The following options are available:
● Recommended text
● Reset Recommended Text Memory
● Predict Next Character (when using direction buttons)
● Language
3. Predict Next Character
Each time you type a character on the virtual keyboard, the next characters predicted to be typed are displayed. You can use the directional buttons on the remote control to select one.
SMART FEATURES
Using Smart Hub
From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or listen to music stored on external storage devices, and perform more functions.
- Some Smart Hub services are paid services.
- To use Smart Hub, the TV must be connected to the Internet.
- Some Smart Hub features may not be supported depending on the service provider, language or geographical area.
- Smart Hub service outages can be caused by disruptions in your Internet service.
- To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information. Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms & Privacy by navigating to
- If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select Reset Smart Hub
Displaying the Home Screen
Press the 
button.
1. 
Settings
- e-Manual: You can open the user manual embedded in your TV.
- Intelligent Mode In Intelligent Mode, the TV recognizes and analyzes the surroundings, noise, content, and usage patterns to provide the best viewing experience. To turn Intelligent Mode on or off, press the Select button. To set detailed options, press the up directional button, and then select Intelligent Mode Settings.
- Picture Mode: You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button. To make fine adjustments, press the up directional button, and then select Picture Setup.
- Sound Output You can select which speakers the TV uses for audio output. To change the audio output, press the Select button. To connect to a Bluetooth speaker, press the up directional button, and then select Bluetooth Speaker List.
- Game Mode You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™, Xbox™, or Nintendo Switch™. To turn Game Mode on or off, press the Select button. To set the detailed options, press the up directional button, and then select Go to Game Mode Settings..
- Caption You can watch TV broadcasts with captions. To activate or deactivate the Caption function, press the Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts.
- Sleep Timer You can have the TV automatically turn off at a specific time. To change the sleep time, press the Select button. To set the specific time at which the TV turns off automatically, press the up directional button, and then select Set Up Off Timer.
- Network You can view the current network and Internet status. Press the up directional button, and then select Network Status or Network Settings.
- Color Tone You can select a color tone suitable for your viewing preferences. To change to a color tone that you want, press the Select button.
- Picture Clarity You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button. To set the detailed options, press the up directional button, and then select Picture Clarity Settings.
- Digital Output Audio Format You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI (eARC) for external devices that support the Dolby Digital+ format.
- Device Care You can run Device Care to diagnose and optimize your TV. Device Care can also check and optimize the TV's storage. If any problem is found, the TV can call for technical support.
- All Settings Display the Settings menu.
2. 
Source: You can select an external device connected to the TV.
3. 
Search: You can search for channels, programs, movie titles, and apps from Smart Hub
4. 
Apps: You can enjoy a wide range of content, including news, sports, weather, and games by installing the corresponding apps on your TV.
5.. Home: This menu appears first when you press the 
button. Then you can quickly access Samsung Account, Notification or Privacy Choices.
- Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to schedule viewing, schedule recording, etc.
If you move the focus to Notification, and then press the Select button, a notification window appears on the right and the following functions are available:
• 
Delete All: You can delete all your notifications.
• 
Settings: You can select services you want to be notified about. When you select Allow sound, notifications are displayed with a notification sound.
- Privacy Choices You can view and set the privacy policy for Smart Hub and various other services.
6. Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content, such as TV shows, dramas, and movies, in one place. Universal Guide can recommend content tailored to your preferences.
You can use this feature on your mobile device with the Samsung SmartThings app
Art When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content, such as artworks, photos, or to display the content.
7. Removing an item on the Home Screen
Move the focus to the app you want to move, press and hold the Select button on the remote control, and then select Move in option menu. Move the app to the desired position by pressing the left or right directional button, and then press the Select button. The selected app is moved on the Home screen.
8. Removing an item on the Home Screen
Move the focus to the app you want to delete, press and hold the Select button on the remote control, and then select Remove in option menu. The selected app is deleted.
Launching Smart Hub automatically
When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. You can turn this function on or off. Press the Select button at the current menu.
Launching the last used app automatically
If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu.
Testing Smart Hub connections
Resetting Smart Hub
You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000." You can set the PIN in: > Settings > General System > Manager > Change PIN.
Using Remote Access
You can use the TV to access your PC via Remote PC, Screen Sharing (Wireless) or Cloud Service.