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24
Troubleshooting
If the vacuum cleaner is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to nd your solution.
Error Icon Error Message Solutions
Battery overheating
Please wait and continue to use after
motor temperature is normal.
Error
Please contact our after-sales service
personnel for maintenance.
Roller brush stuck
Refer to the maintenance guide
[Cleaning the Smart Multi-brush Bar]
section to clean the fiber material and
hairs wrapped around the roller brush.
Air duct blocked
Check whether the dust compartment,
extension rod, and smart multi-brush
bar are blocked.
All products bearing this symbol are waste electrical and electronic equipment (WEEE
as in directive 2012/19/EU) which should not be mixed with unsorted household
waste. Instead, you should protect human health and the environment by handing
over your waste equipment to a designated collection point for the recycling of
waste electrical and electronic equipment, appointed by the government or local
authorities. Correct disposal and recycling will help prevent potential negative
consequences to the environment and human health. Please contact the installer
or local authorities for more information about the location as well as terms and
conditions of such collection points.
WEEE Information
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