Loading ...
Loading ...
Loading ...
22 23
FAQ
If the vacuum cleaner is not working properly, please refer to the troubleshooting table below.
Errors Possible Causes Solutions
Vacuum cleaner
does not work.
Vacuum cleaner is out of battery
or low on power.
Fully charge the vacuum cleaner,
then resume use.
Overheat protection mode
triggered by a blockage.
Clean the suction openings or air
duct. Wait until the vacuum
cleaner cools down, then
reactivate it.
Suction opening or air duct is
blocked.
Clear any blockages from suction
opening or air duct.
Weak suction
force.
Dust compartment is full
and/or HEPA filter assembly is
clogged.
Empty the dust compartment and
clean the HEPA filter assembly.
Attachment is blocked.
Clear any blockages in the
attachment.
Motor makes a
strange noise.
Main suction opening or
extension rod is blocked.
Clear any blockages in main
suction opening or extension rod.
The first indicator
is red after turning
on the vacuum
cleaner.
Battery pack is damaged.
Please contact after-sales service
to arrange maintenance.
The first
indicator blinks
red when
charging the
vacuum cleaner.
The charger is incompatible.
Only use the original charger to
charge the vacuum cleaner.
FAQ
Errors Possible Causes Solutions
Charging too
slow
Battery temperature is too low
or too high.
Wait until the battery's temperature
returns normal, then resume use.
The battery
indicator does
not light when
charging.
The charger is not plugged into
the vacuum cleaner well.
Check whether the charger is
properly plugged into the vacuum
cleaner.
The battery is charged and
switches to Sleep mode
automatically.
The vacuum cleaner runs normal.
If the problem persists after
ruling out the above two
possibilities.
Please contact the after sales
service department for mainte
nance.
The lithium-on battery pack contains substances that are hazardous to the environment. Before
disposing of the vacuum cleaner, please rst remove the battery pack, then discard, or recycle
it in accordance with local laws and regulations of the country or region it is used in.
Loading ...
Loading ...
Loading ...