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20 English
Troubleshooting guide
Malfunctions often have simple causes that you can remedy yourself using the fol-
lowing overview. When in doubt, or in the case of malfunctions not mentioned
here, please contact your authorised Customer Service.
Fault Possible cause Remedy
The appliance
does not run.
Filter set / dust container is
missing.
1. Install the filter set and the
dust container before using
the appliance.
Battery is nearly empty. 1. Charge the battery.
The appliance is in danger of
overheating.
1. Check whether the dust con-
tainer is clogged.
2. Clean the dust container.
3. Switch the appliance on
again.
Suction capacity
decreases. /
Abnormal sound
or operating
noise which be-
comes louder.
Dust container is full.
EPA filter set is clogged.
1. Check the dust container.
2. Empty / clean the dust con-
tainer and the EPA filter set.
3. Check and clean the c
yclone
set.
The floor nozzle
is shut down au-
tomatically.
It is in danger of overheating. 1.Check whether the brush roller
is blocked, and clean the brush
roller.
2. Switch on the appliance
again.
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