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5. HOW TO GETWARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone numbers from anywhere in the
continental United States:
Tel. 1-800-793-8896
Or visit http://us.lgservice.com. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL 35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for the location of the
LG authorized service center nearest you and for the procedures for obtaining warranty claims.
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
Denitions. For the purposes of this section, references to “LG” mean LG Electronics MobileComm
U.S.A., Inc., its parents, subsidiaries and afliates, and each of their ofcers, directors, employees,
agents, beneciaries, predecessors in interest, successors, assigns and suppliers; references to “dispute”
or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in
contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable
theory) arising out of or relating in any way to the sale, condition or performance of the product or this
Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree to resolve any claims
between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a dispute involving any other
person’s or entity’s product or claim. More specically, without limitation of the foregoing, any dispute
between you and LG shall not under any circumstances proceed as part of a class or representative
action. Instead of arbitration, either party may bring an individual action in small claims court, but that
small claims court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(AAA) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules
that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer.
Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in
the manner described in the AAA Rules. You must also send a copy of your written demand to LG at
LG Electronics, USA, Inc.Attn: Legal Department-Arbitration1000 Sylvan AvenueEnglewood Cliffs, NJ
07632. If there is a conict between the AAA Rules and the rules set forth in this section, the rules
set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration
Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All
issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the
arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is
bound by the terms of this provision.
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