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(approximately 10 seconds) that allows the driver or passenger to decide
whether to cancel the call by pressing and holding
on the steering
wheel controls. Before initiating the 911 call for the occupants, SYNC威
will say the following or a similar message:
“SYNC威 will attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note: Failure to cancel the call by pressing
will result in SYNC威
dialing 911.
Note: When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
• SYNC威 is on and functioning properly at the time of the incident and
throughout feature activation and use.
• SYNC威 911 Assist™ feature is set to ON prior to the incident.
• A Bluetooth enabled and compatible cellular phone is paired and
connected to SYNC威.
• A connected Bluetooth enabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
• A connected Bluetooth enabled cellular phone that has adequate
network coverage, battery power and signal strength.
• The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING: Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
SYNC姞 phone features (if equipped)
147
See End User License Agreement at the end of this book
2011 Centerstack (ng1)
Supplement, 2nd Printing
USA (fus)
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