Washing Machine
User manual
WW85T3*****
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 1WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 1 2021-01-15 3:59:302021-01-15 3:59:30
2 English
Contents
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Critical installation warnings 6
Installation cautions 8
Critical usage warnings 8
Usage cautions 10
Critical cleaning warnings 13
Instructions about the WEEE 14
Installation 15
What’s included 15
Installation requirements 17
Step-by-step installation 19
Before you start 27
Initial settings 27
Laundry guidelines 27
Detergent drawer guidelines 31
Operations 34
Control panel 34
Simple steps to start 35
Cycle overview 36
Settings 38
Maintenance 39
Emergency drain 39
Cleaning 40
Recovery from freezing 43
Care against an extended time of disuse 43
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 2WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 2 2021-01-15 3:59:532021-01-15 3:59:53
English 3
Contents
Troubleshooting 44
Checkpoints 44
Information codes 48
Specifications 50
Fabric care chart 50
Protecting the environment 51
Specification sheet 52
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 3WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 3 2021-01-15 3:59:532021-01-15 3:59:53
4 English
Safety information
Safety information
Congratulations on your new Samsung washing machine. This manual contains important information
on the installation, use and care of your appliance. Please take some time to read this manual to take full
advantage of your washing machine’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the
extensive features and functions of your new appliance. Please store the manual in a safe location close
to the appliance for future reference. Use this appliance only for its intended purpose as described in this
instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when installing,
maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your washing
machine may differ slightly from those described in this manual and not all warning signs may be
applicable. If you have any questions or concerns, contact your nearest service centre or find help and
information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 4WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 4 2021-01-15 3:59:532021-01-15 3:59:53
English 5
Safety information
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate
this appliance, familiarize yourself with its operation and exercise care when using it.
Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using your
appliance, follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with the appliance.
4. If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and old hose-sets
should not be reused.
6. For appliances with ventilation openings in the base, a carpet must not obstruct
the openings.
7. For use in Europe: Children of less than 3 years should be kept away unless
continuously supervised.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 5WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 5 2021-01-15 3:59:532021-01-15 3:59:53
6 English
Safety information
Safety information
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal
cut-out, this appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly switched on and
off by the utility.
9. This appliance is intended to be used in household only and it is not intended to
be used such as:
– staff kitchen areas in shops, offices and other working environments;
– farm houses;
– by clients in hotels, motels and other residential type environments;
– bed and breakfast type environments;
– areas for communal use in blocks of flats or in launderettes.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this
appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord may
result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product
specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall
socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact points
using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable
may be damaged and this may result in electric shock or fire.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 6WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 6 2021-01-15 3:59:532021-01-15 3:59:53
English 7
Safety information
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in
accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or
water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power
cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are
accessible.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 7WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 7 2021-01-15 3:59:542021-01-15 3:59:54
8 English
Safety information
Safety information
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest
service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately
and contact your nearest service centre.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the
power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the appliance,
remove the washing machine door lever.
• If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine
before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other
inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
Do not open the washing machine door by force while it is operating (high-temperature washing/drying/
spinning).
• Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This
may result in injury.
• Opening the door by force may result in damage to the product or injury.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 8WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 8 2021-01-15 3:59:542021-01-15 3:59:54
English 9
Safety information
Do not insert your hand under the washing machine while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or
fire.
Do not let children or the infirm use this washing machine without proper supervision. Do not let children
climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out
of the outlet.
• Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the power plug.
• Failure to do so may result in electric shock or fire.
Unplug the power plug when the appliance is not being used for long periods of time or during a thunder
or lightning storm.
• Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power plug and contact your nearest
Samsung Customer Service.
• This may result in electric shock or fire.
Do not let children (or pets) play in or on your washing machine. The washing machine door does not open
easily from the inside and children may be seriously injured if trapped inside.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 9WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 9 2021-01-15 3:59:542021-01-15 3:59:54
10 English
Safety information
Safety information
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste,
etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing machine.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.
Open the water tap slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product part or result in a
water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is flooded because of a draining problem, it may result in
electric shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get caught in the
door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or
result in a water leak.
Turn the water supply off when the washing machine is not being used.
• Ensure that the screws on the water supply hose connector are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste,
thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water
leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that there is no
water leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the product will not
be covered by the standard warranty provided by Samsung and no responsibility can be attributed to
Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 10WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 10 2021-01-15 3:59:542021-01-15 3:59:54
English 11
Safety information
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire or problems with the
product.
Do not place objects that generate electromagnetic fields near the washing machine.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
If the water temperature is high before drain, it take time until the temperature goes down, and it can be
different depending on internal temperature.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle
for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and
bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result
in injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick
to inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 11WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 11 2021-01-15 3:59:542021-01-15 3:59:54
12 English
Safety information
Safety information
The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.
Also, do not allow children to play around the washing machine or touch the door glass.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
• The liquid detergent guide (applicable models only) is not used for powder detergent. Remove the
guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing
machine.
• This may result in damage to the washing machine, or injury and death in the case of pets due to the
abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage
clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface
and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry
cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with the product,
discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 12WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 12 2021-01-15 3:59:542021-01-15 3:59:54
English 13
Safety information
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to
the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water
temperature and additional functions.
• This may result in discolouration or fabric damage.
Take care that children’s fingers are not caught in the door when you close it.
• Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 13WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 13 2021-01-15 3:59:542021-01-15 3:59:54
14 English
Safety information
Safety information
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, please separate these items from other
types of waste and recycle them responsibly to promote the sustainable reuse
of material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they
can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product regulatory obligations, e.g.
REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 14WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 14 2021-01-15 3:59:542021-01-15 3:59:54
English 15
Installation
Installation
Follow these instructions carefully to ensure proper installation of the washing machine and to prevent
accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with the washing
machine or the parts, contact a local Samsung customer centre or the retailer.
01 Release lever 02 Detergent drawer 03 Control panel
04 Door 05 Drum 06 Debris filter
07 Emergency drain tube 08 Filter cover 09 Worktop
10 Power plug 11 Drain hose 12 Levelling feet
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 15WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 15 2021-01-15 3:59:542021-01-15 3:59:54
16 English
Installation
Installation
Spanner Bolt caps Hose guide
Cold water hose Hot water hose
NOTE
• Spanner is needed for adjusting the levelling feet, and removing the shipping bolts on the back of the
washing machine.
• 4 bolt caps are provided for covering the shipping bolt holes.
• Use the hose guide to loop the end of the drain hose.
• Connect the cold and hot water hoses to the inlets at the back of the washing machine to supply cold
and hot water.
• Some models may just have one water supply inlet which is for cold water. If your washing machine
has one water supply inlet, make sure you connect the cold water hose to the cold water tap.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 16WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 16 2021-01-15 3:59:542021-01-15 3:59:54
English 17
Installation
Installation requirements
Electrical supply and grounding
• AC 220-240 V / 50 Hz fuse or circuit breaker is
required
• Use an individual branch circuit specific to the
washing machine
To ensure proper grounding, the washing machine
comes with a power cord featuring a three-prong
grounding plug for use in a properly installed and
grounded outlet.
Check with a qualified electrician or serviceperson
if you are not sure about the grounding.
Do not modify the provided plug. If it does not fit
the outlet, call a qualified electrician to install a
proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the
washing machine.
• Do NOT connect the ground wire to plastic
plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors
may cause electric shock.
Water supply
A proper water pressure for this washing machine
is between 50 kPa and 800 kPa. Water pressure
less than 50 kPa may cause the water valve not to
close completely. Or, it may take longer to fill the
drum, causing the washing machine to turn off.
Water taps must be within 120 cm from the rear
of the washing machine so that the provided inlet
hoses reach the washing machine.
To reduce the risk of leaks:
• Make sure water taps are easily accessible.
• Turn off the taps when the washing machine
is not in use.
• Check for any leaks at the water inlet hose
fittings on a regular basis.
CAUTION
Before using the washing machine for the first
time, check all connections at the water valve and
taps for any leaks.
Drain
Samsung recommends a standpipe in height of
60-90 cm. The drain hose must be connected
through the hose clip to the standpipe, and the
standpipe must fully cover the drain hose.
Flooring
For best performance, the washing machine must
be installed on a solid floor. Wood floors may need
to be reinforced to minimize vibration and/or
unbalanced loads. Carpeting and soft tile surfaces
are not a good resistance to vibrations and may
cause the washing machine to move slightly
during the spin cycle.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 17WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 17 2021-01-15 3:59:552021-01-15 3:59:55
18 English
Installation
Installation
CAUTION
Do NOT install the washing machine on a platform
or a poorly supported structure.
Water temperature
Do not install the washing machine in areas where
water may freeze as the washing machine always
retains some water in its water valves, pumps,
and/or hoses. Frozen water left in the connection
parts may cause damage to belts, the pump, and
other components of the washing machine.
Alcove or closet installation
Minimum clearance for stable operation:
Sides 25 mm Rear 50 mm
Top 25 mm Front 550 mm
If both the washing machine and a dryer are
installed in the same location, the front of the
alcove or closet must have at least a 550 mm
unobstructed air opening. Your washing machine
alone does not require a specific air opening.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 18WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 18 2021-01-15 3:59:552021-01-15 3:59:55
English 19
Installation
Step-by-step installation
STEP 1 Select a location
Location requirements:
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source
STEP 2 Remove the shipping bolts
Unpack the product package and remove all shipping bolts.
NOTE
Number of shipping bolts may differ depending on the model.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags,
polystyrene, etc.) out of children’s reach.
A
1. Locate the shipping bolts (marked with circle
in the figure) on the rear side of the washing
machine.
CAUTION
Do not remove the screw (A) that fixes the hose
clip.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 19WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 19 2021-01-15 3:59:552021-01-15 3:59:55
20 English
Installation
Installation
2. Using the supplied spanner, loosen
all the shipping bolts by turning them
counterclockwise.
NOTE
You must keep the shipping bolts for future use.
B
3. Insert the bolt caps (B) to the holes (marked
with circle in the figure).
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 20WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 20 2021-01-15 3:59:552021-01-15 3:59:55
English 21
Installation
STEP 3 Adjust the levelling feet
1. Gently slide the washing machine into
position. Excessive force may damage the
levelling feet.
2. Level the washing machine by manually
adjusting the levelling feet.
3. When levelling is complete, tighten the nuts
using the spanner.
STEP 4 Connect the water hose
The provided water hose may differ depending on the model. Please follow the instruction according to
the provided water hose.
Connecting to a threaded water tap
1. Connect the water hose to the water tap, and
then turn the connector clockwise as shown.
2. Connect the other end of the water hose to
the inlet valve on the back of the washing
machine. Turn the hose clockwise to tighten.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 21WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 21 2021-01-15 3:59:562021-01-15 3:59:56
22 English
Installation
Installation
3. Open the water tap and check if there are any
leaks around the connection areas. If there
are water leaks, repeat the steps above.
WARNING
If there is a water leak, stop operating the washing machine and disconnect from the electrical supply.
Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing
technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-
pressure hose.
Connecting to a non-threaded water tap
A
B
1. Remove the adaptor (A) from the water hose
(B).
2. Use a Phillips screwdriver to loosen four
screws on the adaptor.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 22WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 22 2021-01-15 3:59:562021-01-15 3:59:56
English 23
Installation
C
3. Hold the adaptor and turn part (C) in the
arrow direction to loosen it by 5 mm (*).
C
4. Insert the adaptor onto the water tap, and
then tighten the screws while lifting the
adaptor.
5. Turn part (C) in the arrow direction to tighten
it.
D
6. While pulling down part (D) on the water
hose, connect the water hose to the adaptor.
Then, release part (D). The hose fits into the
adaptor with a clicking sound.
7. To complete connecting the water hose, see 2
and 3 on the “Connecting to a threaded water
tap” section.
NOTE
• After connecting the water hose to the adaptor, check if it is connected properly by pulling the water
hose downwards.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before
inserting the tap into the adaptor.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 23WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 23 2021-01-15 3:59:562021-01-15 3:59:56
24 English
Installation
Installation
For models with an additional hot water inlet:
1. Connect the red end of the hot water hose
to the hot water inlet on the back of the
machine.
2. Connect the other end of the hot water hose
to the hot water tap.
Aqua hose (applicable models only)
A
The aqua hose alerts users of a risk of water leaks.
It senses the water flow and turns red on the
centre indicator (A) in case of a leak.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 24WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 24 2021-01-15 3:59:572021-01-15 3:59:57
English 25
Installation
STEP 5 Position the drain hose
The drain hose can be positioned in three ways:
A
Over the edge of a wash basin
The drain hose must be placed at a height of
between 60 cm and 90 cm (*) from the floor. To
keep the spout of the drain hose bent, use the
supplied plastic hose guide (A). Secure the guide
to the wall using a hook to ensure stable drainage.
In a drain pipe
The drain pipe should be between 60 cm and 90
cm high (*). It is advisable to use a 65 cm high
vertical pipe.
• To ensure the drain hose stays in position,
use the plastic hose guide provided (see the
figure).
• To prevent the siphoning of water flow during
drainage, make sure to insert the drain hose
15 cm in the drain pipe.
• To prevent the drain hose from moving
around, secure the hose guide to the wall.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60 litres per
minute
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 25WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 25 2021-01-15 3:59:572021-01-15 3:59:57
26 English
Installation
Installation
In a sink drain pipe branch
The drain pipe branch must be above the sink
siphone so that the end of the hose is at least
24 in. (60 cm) above the ground.
(*) : 24 in. (60 cm)
CAUTION
Do not put the drain hose in places of stagnant
water or ponding. The water may flow back to the
washing machine.
STEP 6 Power on
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet
protected by a fuse or circuit breaker. Then, press Power
to turn on the washing machine.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 26WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 26 2021-01-15 3:59:572021-01-15 3:59:57
English 27
Before you start
Before you start
Initial settings
Make sure your washing machine is installed properly before using it.
You must complete a wash cycle without clothes before washing clothes for the first time.
1. Connect the water hoses to the water tap and the washing machine.
2. Plug the power cord into an electrical outlet.
3. Add about 10 g of detergent into the detergent drawer.
4. Press the Power
button to turn on the washing machine.
5. Turn the Cycle Selector to select COTTON.
6. Press the Start/Pause
button.
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these criteria:
• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
• Colour: Separate whites from colours.
• Size: Mixing different-sized items together in the drum improves the washing performance.
• Sensitivity: Wash delicate items separately such as pure, woollen items, curtains, and silk items.
Check the labels on the items.
NOTE
Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 27WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 27 2021-01-15 3:59:582021-01-15 3:59:58
28 English
Before you start
Before you start
STEP 2 Empty pockets
Empty all the pockets of your laundry items
• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as
the drum.
Turn clothing with buttons and embroideries inside out
• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be
closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings
before starting the wash.
STEP 3 Use a laundry net
• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break
through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around
the door. Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that
could move the washing machine and result in injury.
STEP 4 Prewash (if necessary)
Select the Prewash option for the selected course if the laundry is heavily soiled. When selecting the pre
wash option, make sure to put powder-type detergent into the main wash compartment.
STEP 5 Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not wash properly.
For the load capacity for the type of clothing, see page 36.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may
be reduced. For bedding or bedding covers, the recommended maximum spin cycle speed is 800 rpm, and
the load capacity is 2.0 kg or less.
CAUTION
Unbalanced laundry may reduce the spinning performance.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 28WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 28 2021-01-15 3:59:582021-01-15 3:59:58
English 29
Before you start
STEP 6 Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour,
wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for
automatic washing machines.
NOTE
• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the
degree of soiling, and the hardness of the water in your local area. If you are not sure about the water
hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the
rinse cycle, blocking the drain outlet.
CAUTION
When washing wool using the WOOL course, use only a neutral liquid detergent. If used with the
WOOL
course, powder detergent may remain on the laundry and discolour the laundry.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 29WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 29 2021-01-15 3:59:582021-01-15 3:59:58
30 English
Before you start
Before you start
Laundry capsules
To get the best results from using laundry capsules, please follow these instructions.
1. Put the capsule in the bottom of the empty
drum towards the rear.
2. Put the laundry in the drum on top of the
capsule.
CAUTION
For cycles using cold water or cycles that complete in less than one hour, it is recommended to use a liquid
detergent. Otherwise, the capsule may not dissolve completely.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 30WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 30 2021-01-15 3:59:582021-01-15 3:59:58
English 31
Before you start
Detergent drawer guidelines
The washing machine provides a three-compartment dispenser: the left compartment for the main wash,
the center for fabric softeners, and the rear-right for the preliminary wash.
01 Prewash compartment: Apply prewash
detergent or starch.
02
Main-wash compartment: Apply main-
wash detergent, water softener, soaking
detergent, bleach, and/or stain removers.
03
Softener compartment: Apply additives
such as fabric softener. Do not exceed the
max line (A).
NOTE
The actual appearance of the softener guide may
differ with the model.
CAUTION
• Do not open the detergent drawer while the washing machine is operating.
• Do not use the following types of detergent:
• Tablet or capsule types
• Ball or net types
• To prevent the compartment clogging, concentrated or highly-enriched agents (fabric softener or
detergent) must be diluted with water before being applied.
• When Delay End is selected, do not apply detergent directly into the drum. Otherwise, this may
discolour the laundry. Use the detergent drawer when Delay End is selected.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 31WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 31 2021-01-15 3:59:592021-01-15 3:59:59
32 English
Before you start
Before you start
To apply washing agents to the detergent drawer
1. Slide open the detergent drawer.
2. Apply laundry detergent to the
main-
wash compartment as instructed or
recommended by the manufacturer.
3. Apply fabric softener to the softener
compartment. Do not exceed the max line (A).
Softener is dispensed into the wash during
the final rinse.
4. If you want to prewash, apply prewash
detergent to the
prewash compartment
as instructed or recommended by the
manufacturer.
5. Close the detergent drawer.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 32WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 32 2021-01-15 3:59:592021-01-15 3:59:59
English 33
Before you start
CAUTION
• Do not apply powder detergent to the liquid
detergent guide.
• Concentrated fabric softener must be diluted
with water before applied.
• Do not apply main-wash detergent to the
softener compartment.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 33WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 33 2021-01-15 4:00:002021-01-15 4:00:00
34 English
Operations
Operations
Control panel
01 Cycle Selector Turn the dial to select a cycle.
02 Display
The display shows current cycle information and estimated time remaining, or
an information code when a problem occurs.
03 Temp.
Press to change the water temperature for the current cycle.
Available temperature range depends on the cycle. The selected temperature
will be displayed on the display.
04 Spin
Press to change the spinning speed for the current cycle.
Available spin speed depends on the cycle. The selected spin speed will be
displayed on the display.
05 Delay End
Press Delay End repeatedly to cycle through the available Delay End
options (from 3 to 24 hours in one hour increments).
06 Start/Pause
Press to start or pause operation.
Press the button once to start a cycle.
To pause operation, press the button again. You may change the cycle settings
and options.
To resume paused operation, press the button again.
07 Power
Press to turn on or off the washing machine.
If you turn on the washing machine and do not use it for 10 minutes, it will
turn off automatically.
*(3 sec) : Press and hold for 3 seconds.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 34WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 34 2021-01-15 4:00:002021-01-15 4:00:00
English 35
Operations
Simple steps to start
1. Press Power to turn on the washing machine.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (Temp. and Spin) as necessary.
4. Set Delay End if you want to finish the wash cycle at the desired time.
5. Press Start/Pause
.
To change the cycle during operation
1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause
again to start the new cycle.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 35WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 35 2021-01-15 4:00:002021-01-15 4:00:00
36 English
Operations
Operations
Cycle overview
Standard cycles
Cycle Description
Max load
(kg)
COTTON
• For cottons, bed linens, table linens, underwear,
towels, or shirts.
The washing time and the rinse count are
automatically adjusted according to the load.
8.5
+PRE WASH
• Adds a preliminary washing process before starting
the COTTON cycle.
5.5
QUICK WASH
• For lightly soiled garments in less than 2.0 kg that you
want to wash quickly.
2
DAILY WASH • For everyday items such as underwear and shirts. 4.5
WOOL
• The wool course features gentle cradling and soaking
to protect the wool fibres from shrinkage/distortion.
• A neutral detergent is recommended.
3
COLOURS
• For dark-coloured items made of cotton, synthetic
materials or blended fabrics.
4.5
BABY CARE
• Featuring a high-temperature wash and extra rinses to
help remove the remaining detergent effectively.
4.5
COTTON
• Optimal performance with lower energy for cotton
fabrics, bed linens, table linens, underwear, towels, or
shirts.
For energy saving, the actual washing temperature
may be lower than specified.
• For WW85T3040WW,
COTTON, Temp 40, Rinse 3,
Spin 1400 is recommended for a normally soiled cotton
load. Energy and water labelling test programme in
accordance with AS/NZS 2040.
8.5
SYNTHETICS
• For blouses or shirts that are made of polyester (diolen,
trevira), polyamide (perlon, nylon), or the like.
4.5
DELICATES
• For sheer fabrics, bras, lingerie (silk), and other
handwash-only fabrics.
• For best performance, use liquid detergent.
4.5
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 36WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 36 2021-01-15 4:00:012021-01-15 4:00:01
English 37
Operations
Cycle Description
Max load
(kg)
INTENSIVE
• For heavily soiled items. The operation time is longer
than other cycles.
8.5
RINSE+SPIN
• Featuring an additional rinse process after applying
fabric softener to the laundry.
8.5
DRAIN/SPIN
• Featuring an additional spin process to effectively
remove moisture from laundry.
8.5
DRUM CLEAN
• Cleans the drum by removing dirt and bacteria from it.
• Make sure the drum is empty.
• Do not use any cleaning agents for cleaning the drum.
-
Delay End
You can set the washing machine to finish your wash automatically at a later time, choosing a delay of
between 3 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.
1. Select a cycle. Then change the cycle settings if necessary.
2. Press Delay End
repeatedly until a desired end time is set.
3. Press Start/Pause
.
The corresponding indicator turns on with the clock running.
4. To cancel the Delay End
, restart the washing machine by pressing Power.
Real-life case
You want to finish a two-hour course 3 hours later from now. For this, you add the Delay End option to the
current cycle with the 3-hour setting, and press Start/Pause
at 2:00 p.m. Then, what happens? The
washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m. Provided below is the time line for
this example.
2:00 pm
Set Delay End to 3 hours
3:00 pm
Start
5:00 pm
End
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 37WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 37 2021-01-15 4:00:012021-01-15 4:00:01
38 English
Operations
Operations
Settings
Child Lock
To prevent accidents by children, Child Lock locks all buttons except for Power .
• To activate or deactivate the Child Lock function, press and hold Temp.
and Spin
simultaneously for 3 seconds.
When Child Lock is activated, the indicator
lights up.
Alarm Off
You can turn on or off the sound of the cycle selector and all buttons.
• To turn on or off the sound, press and hold Spin
and Delay End simultaneously for 3 seconds.
When the sound is off, the
indicator lights up.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 38WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 38 2021-01-15 4:00:012021-01-15 4:00:01
English 39
Maintenance
Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.
Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
A
1. Power off and unplug the washing machine
from the electrical outlet.
2. Open the filter cover (A) with tools such
as coins according to the direction of the
graphic.
B
3. Put an empty, spacious container around the
cover, and stretch the emergency drain tube
to the container while holding the tube cap
(B).
C
4. Open the tube cap and let water in the
Emergency drain tube (C) flow into the
container.
5. When done, close the tube cap, and reinsert
the tube. Then, close the filter cover.
NOTE
Use a spacious container because the water in the
drum may be more than expected.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 39WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 39 2021-01-15 4:00:022021-01-15 4:00:02
40 English
Maintenance
Maintenance
Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine.
Mesh filter
Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washing machine, and unplug the
power cord.
2. Close the water tap.
3. Loosen and disconnect the water hose from
the back of the washing machine. Cover
the hose with a cloth to prevent water from
gushing out.
4. Use pliers to pull out the mesh filter from the
inlet valve.
5. Submerge the mesh filter deeply in water
so that the threaded connector is also
submerged.
6. Dry the mesh filter completely in the shade.
7. Reinsert the mesh filter into the inlet valve,
and reconnect the water hose to the inlet
valve.
8. Open the water tap.
NOTE
If the mesh filter is clogged, an information code of “4C” appears on the screen.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 40WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 40 2021-01-15 4:00:022021-01-15 4:00:02
English 41
Maintenance
Debris filter
It is advisable to clean the debris filter 5 or 6 times a year to prevent its clogging.
1. Turn off the washing machine, and unplug the
power cord.
2. Drain the remaining water inside the drum.
See the "Emergency drain" section.
3. Open the filter cover (A) with tools such as
coins.
4. Turn the debris filter knob to the left, and
drain off the remaining water.
5. Clean the debris filter using soft brushes.
Make sure the drain pump propeller inside the
filter is unclogged.
6. Reinsert the debris filter, and turn the filter
knob to the right.
NOTE
If the debris filter is clogged, an information code of “5C” appears on the screen.
CAUTION
• Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational
failure or a leak.
Detergent Drawer
1. While holding down the release lever on the
inner of the drawer, slide open the drawer.
2. Remove the Liquid detergent guide from the
drawer.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 41WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 41 2021-01-15 4:00:022021-01-15 4:00:02
42 English
Maintenance
Maintenance
3. Clean the drawer components in flowing
water using a soft brush.
4. Clean the drawer recess using a soft brush.
5. Reinsert the Liquid detergent guide to the
drawer.
6. Slide the drawer inward to close it.
NOTE
To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being empty.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 42WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 42 2021-01-15 4:00:032021-01-15 4:00:03
English 43
Maintenance
Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.
NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it operates normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time. If this is the case, drain the washing
machine and unplug the power cord.
1. Turn the Cycle Selector to select RINSE+SPIN.
2. Empty the drum, and press Start/Pause.
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 43WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 43 2021-01-15 4:00:032021-01-15 4:00:03
44 English
Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the suggestions.
Problem Action
Does not start.
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series of clicking
noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
Water supply is
insufficient, or no water
is supplied.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
After a cycle, detergent
remains in the detergent
drawer.
• Make sure the washing machine is running with sufficient water
pressure.
• Make sure the detergent is added to the centre of the detergent drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector is in the
upper position.
• Remove the rinse cap and clean the detergent drawer.
Excessive vibrations or
makes noise.
• Make sure the washing machine is installed on a level, solid floor that is
not slippery.
If the floor is not level, use the levelling feet to adjust the height of the
washing machine.
• Make sure the shipping bolts are removed.
• Make sure the washing machine is not contacting any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while being
washed. This is normal.
• Metal objects such as coins can cause noise. After washing, remove
these objects from the drum or filter case.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 44WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 44 2021-01-15 4:00:032021-01-15 4:00:03
English 45
Troubleshooting
Problem Action
Does not drain and/ or
spin.
• Make sure the drain hose is straightened all the way to the drain system.
If you encounter a drain restriction, call for service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause. For your safety, the washing
machine will not tumble or spin unless the door is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is not
clogged.
• If the washing machine is not supplied with sufficient power, the
washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufficient power, it will operate
normally.
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs washing,
such as a bathrobe or pair of jeans, the final spin result might be
unsatisfactory, and an “Ub” check message will be shown in the display.
The door does not open.
• Press or tap Start/Pause to stop the washing machine.
It may take a few moments for the door lock mechanism to disengage.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum and
open the door manually.
• Make sure the door lock light is off. The door lock light turns off after the
washing machine has drained.
Excessive suds.
• Make sure you use the recommended types of detergent as appropriate.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly
soiled loads.
• Non-HE detergent is not recommended.
Cannot apply additional
detergent.
• Make sure the remaining amount of detergent and fabric softener is not
over the limit.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 45WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 45 2021-01-15 4:00:032021-01-15 4:00:03
46 English
Troubleshooting
Troubleshooting
Problem Action
Stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press the Start/Pause button to start the washing
machine.
For your safety, the washing machine will not tumble or spin unless the
door is closed.
• Before the washing machine starts to fill, it will make a series of clicking
noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and the
washing machine may start.
• Make sure the mesh filter of the water supply hose at the water taps are
not clogged. Periodically clean the mesh filter.
• If the washing machine is not supplied with sufficient power, the
washing machine temporarily will not drain or spin. As soon as the
washing machine regains sufficient power, it will operate normally.
Fills with the wrong
water temperature.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush water lines.
• Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot
water at the tap. Also, check the water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh filter. The mesh filter may be
clogged.
• While the washing machine fills, the water temperature may change
as the automatic temperature control feature checks incoming water
temperature. This is normal.
• While the washing machine fills, you may notice just hot and/or just cold
water going through the dispenser when cold or warm temperatures are
selected.
This is a normal function of the automatic temperature control feature
as the washing machine determines the water temperature.
Load is wet at the end of
a cycle.
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 46WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 46 2021-01-15 4:00:032021-01-15 4:00:03
English 47
Troubleshooting
Problem Action
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
Has odours.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
No bubbles are seen
(Bubbleshot models
only).
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
If a problem persists, contact a local Samsung service centre.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 47WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 47 2021-01-15 4:00:042021-01-15 4:00:04
48 English
Troubleshooting
Troubleshooting
Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the table
below and try the suggestions.
Code Action
4C
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient water pressure.
• Make sure that the cold water tap and the hot water tap are properly connected.
• Clean the mesh filter as it may be clogged.
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the connection
type.
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the drain system.
• If the information code remains, contact a customer service centre.
dC
Operating the washing machine with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
dC1
Door cannot be locked.
• Make sure the door is properly closed.
• Turn off the washing machine, and then turn it on again.
• If the information code remains, contact a customer service centre.
OC
Water is overflowed.
• Restart after spinning.
• If the information code remains on the display, contact a local Samsung service
centre.
LC
Check the drain hose.
• Make sure the end of the drain hose is not placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service centre.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service centre.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 48WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 48 2021-01-15 4:00:042021-01-15 4:00:04
English 49
Troubleshooting
Code Action
TC1
Water heating temperature sensor needs to be checked.
• If the information code remains, contact a customer service centre.
HC
High temperature heating check
• If the information code remains, contact a customer service centre.
1C
The water level sensor is not working properly.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
AC
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
AC6
Inverter communication check
• If the information code remains, contact a customer service centre.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 49WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 49 2021-01-15 4:00:042021-01-15 4:00:04
50 English
Specifications
SpecificationsSpecifications
Fabric care chart
The following symbols provide garment care directions. The care labels include four symbols in this order:
washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures
consistency among garment manufacturers of domestic and imported items. Follow the care label
directions to maximize garment life and reduce laundry problems.
Resistant material Do not iron
Delicate fabric Can be dry cleaned using any solvent
Item can be washed at 95 ˚C Dry Clean
Item can be washed at 60 ˚C
Dry clean with perchloride, lighter
fuel, pure alcohol or R113 only
Item can be washed at 40 ˚C
Dry clean with aviation fuel, pure
alcohol or R113 only
Item can be washed at 30 ˚C Do not dry clean
Hand wash only Dry flat
Dry clean only Can be hung to dry
Can be bleached in cold water Dry on clothes hanger
Do not bleach Tumble dry, normal heat
Can be ironed at 200 ˚C max Tumble dry, reduced heat
Can be ironed at 150 ˚C max Do not tumble dry
Can be ironed at 100 ˚C max
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 50WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 50 2021-01-15 4:00:042021-01-15 4:00:04
English 51
Specifications
Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance,
please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot
be connected to a power source. Remove the door so that animals and small children cannot get
trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturer’s instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the program
used).
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 51WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 51 2021-01-15 4:00:052021-01-15 4:00:05
52 English
Specifications
Specifications
Specification sheet
“ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type Front loading washing machine
Model name WW85T3*****
Dimensions (W x D x H) (mm) 595 x 505 x 850
Water pressure 0.05 - 0.8 MPa
NET weight 64.0 kg
Wash and spin capacity 8.5 kg
Power
consumption
Washing and
heating
220 V 1800 W
240 V 2100 W
Spin revolutions 1400 rpm
NOTE
The design and specifications are subject to change without notice for quality improvement purposes.
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 52WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 52 2021-01-15 4:00:052021-01-15 4:00:05
Memo
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 53WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 53 2021-01-15 4:00:052021-01-15 4:00:05
Memo
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 54WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 54 2021-01-15 4:00:052021-01-15 4:00:05
Memo
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 55WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 55 2021-01-15 4:00:052021-01-15 4:00:05
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
NEW ZEALAND
0800 726 786 (All Product)
0800 6 726 786 (Support for Smart
Mobile Devices)
www.samsung.com/nz/support
AUSTRALIA 1300 362 603 www.samsung.com/au/support
8C104-000579
WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 56WW3000TM_8.5KG_NewZealand_8C104-000579_EN.indd 56 2021-01-15 4:00:052021-01-15 4:00:05
