1. Home
  2. eufy
  3. eufy SMART PLUG UK User Manual

eufy SMART PLUG UK WiFi Socket Works

Product's Documents

Below are documents related to this product, you can read online or download:
Main documentSpecificationQuestions and answersRelateds Products
SMART PLUG UK photo

Owner’s Manual

This is the main product document for model SMART PLUG UK.

The file format is pdf, 12 pages, you can download this manual here .

background
1 2 3 4 5 6
At a Glance
Power Button
LED Indicator
LED Indicator:
• Indicatestheon/offstatusofSmartPlug.
• Indicatesthenetworkconnectionstatus.
Power Button:
• PresstoturnSmartPlugonoroff.
• Pressandholdfor5secondstoresettheWi-Fi
connection.
LED Status Indicates
LED
Indicator
Flashing
amberandblue
Yoursmartphoneis
readytoconnectto
SmartPlug
.
Rapidlyashing
blue
SmartPlugis
connectingtoaWi-Fi
network.
Solidblue
SmartPlugis
connectedtoaWi-Fi
network.
What You Need for Wi-Fi Setup
• YourSmartPlug
• Adeviceyouwanttocontrol
• Asmartphoneortablet
• Awirelessrouter
Using Your Smart Plug
PlugSmartPlugintoapoweroutlet.
PlugadeviceintoSmartPlug.
Controltheplugged-indevicewiththeEufyHome
apporwithyourvoiceusingAmazonAlexa/the
GoogleAssistant.
- Smart Plug only supports electrical devices that
are turned on by using a mechanical switch.
- Devices controlled by an electronic or infrared
remote control are not supported.
- To wirelessly control your device, make sure the
device is turned on.
- There are three ways to turn the connected device
on or off: 1) press the Power Button on Smart Plug;
2) use the EufyHome app; 3) control the device
with your voice via Amazon Alexa.
T
Downloading the EufyHome App
What you need:
• AWi-Firoutersupportingthe2.4GHzand802.11
b/g/nbands;the5GHzbandisnotsupported;
• AsmartphoneortabletconnectedtoaWi-Fi
network;
• AsmartphoneortabletrunningiOS8.0(orabove)
orAndroid4.3(orabove).
EufyHome
DownloadtheEufyHomeappfromtheAppStore(iOS
devices)orGooglePlay(Androiddevices).
Controlling Your Plugged-In Devices
with the EufyHome App
WiththeEufyHomeapp,youcancontroldevices
connectedtoSmartPlug.
Turn Smart Plug on or off.
Control plugged-in devices remotely.
Set schedules for plugged-in devices.
Createaneventtodeterminewhen
plugged-indeviceswillautomaticallyturn
onoroff.
Set a countdown timer:
Plugged-indeviceswillautomaticallyturn
onoroffafterapresetamountoftime.
Monitor energy usage:
Trackthepowerconsumptionofyour
plugged-indevicesandgetasummaryof
theenergyfeeafterthedeviceisusedfor
oneday/week/month/quarter/year.
Enable Away Mode:
Plugged-indeviceswillrandomlyturnon
andoffduringthesetperiodoftime,giving
theimpressionthatsomeoneishome.
Connecting to a Wi-Fi Network
IntheEufyHomeapp,tapthe“
+
”iconinthetop
rightcornertoadd“SmartPlug”toyourEufyHome
account.
Followtheon-screeninstructionstocompleteWi-Fi
setup
.
EufyHome
The instructions in this manual are for your
reference only. The app will be updated from time
to time. Always follow the instructions in the app to
complete Wi-Fi setup.
T
Owner’s Manual
Smart Plug (UK)
Power Solutions
background
1 2 3 4 5 6
At a Glance
Power Button
LED Indicator
LED Indicator:
• Indicatestheon/offstatusofSmartPlug.
• Indicatesthenetworkconnectionstatus.
Power Button:
• PresstoturnSmartPlugonoroff.
• Pressandholdfor5secondstoresettheWi-Fi
connection.
LED Status Indicates
LED
Indicator
Flashing
amberandblue
Yoursmartphoneis
readytoconnectto
SmartPlug
.
Rapidlyashing
blue
SmartPlugis
connectingtoaWi-Fi
network.
Solidblue
SmartPlugis
connectedtoaWi-Fi
network.
What You Need for Wi-Fi Setup
• YourSmartPlug
• Adeviceyouwanttocontrol
• Asmartphoneortablet
• Awirelessrouter
Using Your Smart Plug
PlugSmartPlugintoapoweroutlet.
PlugadeviceintoSmartPlug.
Controltheplugged-indevicewiththeEufyHome
apporwithyourvoiceusingAmazonAlexa/the
GoogleAssistant.
- Smart Plug only supports electrical devices that
are turned on by using a mechanical switch.
- Devices controlled by an electronic or infrared
remote control are not supported.
- To wirelessly control your device, make sure the
device is turned on.
- There are three ways to turn the connected device
on or off: 1) press the Power Button on Smart Plug;
2) use the EufyHome app; 3) control the device
with your voice via Amazon Alexa.
T
Downloading the EufyHome App
What you need:
• AWi-Firoutersupportingthe2.4GHzand802.11
b/g/nbands;the5GHzbandisnotsupported;
• AsmartphoneortabletconnectedtoaWi-Fi
network;
• AsmartphoneortabletrunningiOS8.0(orabove)
orAndroid4.3(orabove).
EufyHome
DownloadtheEufyHomeappfromtheAppStore(iOS
devices)orGooglePlay(Androiddevices).
Controlling Your Plugged-In Devices
with the EufyHome App
WiththeEufyHomeapp,youcancontroldevices
connectedtoSmartPlug.
Turn Smart Plug on or off.
Control plugged-in devices remotely.
Set schedules for plugged-in devices.
Createaneventtodeterminewhen
plugged-indeviceswillautomaticallyturn
onoroff.
Set a countdown timer:
Plugged-indeviceswillautomaticallyturn
onoroffafterapresetamountoftime.
Monitor energy usage:
Trackthepowerconsumptionofyour
plugged-indevicesandgetasummaryof
theenergyfeeafterthedeviceisusedfor
oneday/week/month/quarter/year.
Enable Away Mode:
Plugged-indeviceswillrandomlyturnon
andoffduringthesetperiodoftime,giving
theimpressionthatsomeoneishome.
Connecting to a Wi-Fi Network
IntheEufyHomeapp,tapthe“
+
”iconinthetop
rightcornertoadd“SmartPlug”toyourEufyHome
account.
Followtheon-screeninstructionstocompleteWi-Fi
setup
.
EufyHome
The instructions in this manual are for your
reference only. The app will be updated from time
to time. Always follow the instructions in the app to
complete Wi-Fi setup.
T
Owner’s Manual
Smart Plug (UK)
Power Solutions
background
1 2 3 4 5 6
At a Glance
Power Button
LED Indicator
LED Indicator:
• Indicatestheon/offstatusofSmartPlug.
• Indicatesthenetworkconnectionstatus.
Power Button:
• PresstoturnSmartPlugonoroff.
• Pressandholdfor5secondstoresettheWi-Fi
connection.
LED Status Indicates
LED
Indicator
Flashing
amberandblue
Yoursmartphoneis
readytoconnectto
SmartPlug
.
Rapidlyashing
blue
SmartPlugis
connectingtoaWi-Fi
network.
Solidblue
SmartPlugis
connectedtoaWi-Fi
network.
What You Need for Wi-Fi Setup
• YourSmartPlug
• Adeviceyouwanttocontrol
• Asmartphoneortablet
• Awirelessrouter
Using Your Smart Plug
PlugSmartPlugintoapoweroutlet.
PlugadeviceintoSmartPlug.
Controltheplugged-indevicewiththeEufyHome
apporwithyourvoiceusingAmazonAlexa/the
GoogleAssistant.
- Smart Plug only supports electrical devices that
are turned on by using a mechanical switch.
- Devices controlled by an electronic or infrared
remote control are not supported.
- To wirelessly control your device, make sure the
device is turned on.
- There are three ways to turn the connected device
on or off: 1) press the Power Button on Smart Plug;
2) use the EufyHome app; 3) control the device
with your voice via Amazon Alexa.
T
Downloading the EufyHome App
What you need:
• AWi-Firoutersupportingthe2.4GHzand802.11
b/g/nbands;the5GHzbandisnotsupported;
• AsmartphoneortabletconnectedtoaWi-Fi
network;
• AsmartphoneortabletrunningiOS8.0(orabove)
orAndroid4.3(orabove).
EufyHome
DownloadtheEufyHomeappfromtheAppStore(iOS
devices)orGooglePlay(Androiddevices).
Controlling Your Plugged-In Devices
with the EufyHome App
WiththeEufyHomeapp,youcancontroldevices
connectedtoSmartPlug.
Turn Smart Plug on or off.
Control plugged-in devices remotely.
Set schedules for plugged-in devices.
Createaneventtodeterminewhen
plugged-indeviceswillautomaticallyturn
onoroff.
Set a countdown timer:
Plugged-indeviceswillautomaticallyturn
onoroffafterapresetamountoftime.
Monitor energy usage:
Trackthepowerconsumptionofyour
plugged-indevicesandgetasummaryof
theenergyfeeafterthedeviceisusedfor
oneday/week/month/quarter/year.
Enable Away Mode:
Plugged-indeviceswillrandomlyturnon
andoffduringthesetperiodoftime,giving
theimpressionthatsomeoneishome.
Connecting to a Wi-Fi Network
IntheEufyHomeapp,tapthe“
+
”iconinthetop
rightcornertoadd“SmartPlug”toyourEufyHome
account.
Followtheon-screeninstructionstocompleteWi-Fi
setup
.
EufyHome
The instructions in this manual are for your
reference only. The app will be updated from time
to time. Always follow the instructions in the app to
complete Wi-Fi setup.
T
Owner’s Manual
Smart Plug (UK)
Power Solutions
background
1 2 3 4 5 6
At a Glance
Power Button
LED Indicator
LED Indicator:
• Indicatestheon/offstatusofSmartPlug.
• Indicatesthenetworkconnectionstatus.
Power Button:
• PresstoturnSmartPlugonoroff.
• Pressandholdfor5secondstoresettheWi-Fi
connection.
LED Status Indicates
LED
Indicator
Flashing
amberandblue
Yoursmartphoneis
readytoconnectto
SmartPlug
.
Rapidlyashing
blue
SmartPlugis
connectingtoaWi-Fi
network.
Solidblue
SmartPlugis
connectedtoaWi-Fi
network.
What You Need for Wi-Fi Setup
• YourSmartPlug
• Adeviceyouwanttocontrol
• Asmartphoneortablet
• Awirelessrouter
Using Your Smart Plug
PlugSmartPlugintoapoweroutlet.
PlugadeviceintoSmartPlug.
Controltheplugged-indevicewiththeEufyHome
apporwithyourvoiceusingAmazonAlexa/the
GoogleAssistant.
- Smart Plug only supports electrical devices that
are turned on by using a mechanical switch.
- Devices controlled by an electronic or infrared
remote control are not supported.
- To wirelessly control your device, make sure the
device is turned on.
- There are three ways to turn the connected device
on or off: 1) press the Power Button on Smart Plug;
2) use the EufyHome app; 3) control the device
with your voice via Amazon Alexa.
T
Downloading the EufyHome App
What you need:
• AWi-Firoutersupportingthe2.4GHzand802.11
b/g/nbands;the5GHzbandisnotsupported;
• AsmartphoneortabletconnectedtoaWi-Fi
network;
• AsmartphoneortabletrunningiOS8.0(orabove)
orAndroid4.3(orabove).
EufyHome
DownloadtheEufyHomeappfromtheAppStore(iOS
devices)orGooglePlay(Androiddevices).
Controlling Your Plugged-In Devices
with the EufyHome App
WiththeEufyHomeapp,youcancontroldevices
connectedtoSmartPlug.
Turn Smart Plug on or off.
Control plugged-in devices remotely.
Set schedules for plugged-in devices.
Createaneventtodeterminewhen
plugged-indeviceswillautomaticallyturn
onoroff.
Set a countdown timer:
Plugged-indeviceswillautomaticallyturn
onoroffafterapresetamountoftime.
Monitor energy usage:
Trackthepowerconsumptionofyour
plugged-indevicesandgetasummaryof
theenergyfeeafterthedeviceisusedfor
oneday/week/month/quarter/year.
Enable Away Mode:
Plugged-indeviceswillrandomlyturnon
andoffduringthesetperiodoftime,giving
theimpressionthatsomeoneishome.
Connecting to a Wi-Fi Network
IntheEufyHomeapp,tapthe“
+
”iconinthetop
rightcornertoadd“SmartPlug”toyourEufyHome
account.
Followtheon-screeninstructionstocompleteWi-Fi
setup
.
EufyHome
The instructions in this manual are for your
reference only. The app will be updated from time
to time. Always follow the instructions in the app to
complete Wi-Fi setup.
T
Owner’s Manual
Smart Plug (UK)
Power Solutions
background
1 2 3 4 5 6
At a Glance
Power Button
LED Indicator
LED Indicator:
• Indicatestheon/offstatusofSmartPlug.
• Indicatesthenetworkconnectionstatus.
Power Button:
• PresstoturnSmartPlugonoroff.
• Pressandholdfor5secondstoresettheWi-Fi
connection.
LED Status Indicates
LED
Indicator
Flashing
amberandblue
Yoursmartphoneis
readytoconnectto
SmartPlug
.
Rapidlyashing
blue
SmartPlugis
connectingtoaWi-Fi
network.
Solidblue
SmartPlugis
connectedtoaWi-Fi
network.
What You Need for Wi-Fi Setup
• YourSmartPlug
• Adeviceyouwanttocontrol
• Asmartphoneortablet
• Awirelessrouter
Using Your Smart Plug
PlugSmartPlugintoapoweroutlet.
PlugadeviceintoSmartPlug.
Controltheplugged-indevicewiththeEufyHome
apporwithyourvoiceusingAmazonAlexa/the
GoogleAssistant.
- Smart Plug only supports electrical devices that
are turned on by using a mechanical switch.
- Devices controlled by an electronic or infrared
remote control are not supported.
- To wirelessly control your device, make sure the
device is turned on.
- There are three ways to turn the connected device
on or off: 1) press the Power Button on Smart Plug;
2) use the EufyHome app; 3) control the device
with your voice via Amazon Alexa.
T
Downloading the EufyHome App
What you need:
• AWi-Firoutersupportingthe2.4GHzand802.11
b/g/nbands;the5GHzbandisnotsupported;
• AsmartphoneortabletconnectedtoaWi-Fi
network;
• AsmartphoneortabletrunningiOS8.0(orabove)
orAndroid4.3(orabove).
EufyHome
DownloadtheEufyHomeappfromtheAppStore(iOS
devices)orGooglePlay(Androiddevices).
Controlling Your Plugged-In Devices
with the EufyHome App
WiththeEufyHomeapp,youcancontroldevices
connectedtoSmartPlug.
Turn Smart Plug on or off.
Control plugged-in devices remotely.
Set schedules for plugged-in devices.
Createaneventtodeterminewhen
plugged-indeviceswillautomaticallyturn
onoroff.
Set a countdown timer:
Plugged-indeviceswillautomaticallyturn
onoroffafterapresetamountoftime.
Monitor energy usage:
Trackthepowerconsumptionofyour
plugged-indevicesandgetasummaryof
theenergyfeeafterthedeviceisusedfor
oneday/week/month/quarter/year.
Enable Away Mode:
Plugged-indeviceswillrandomlyturnon
andoffduringthesetperiodoftime,giving
theimpressionthatsomeoneishome.
Connecting to a Wi-Fi Network
IntheEufyHomeapp,tapthe“
+
”iconinthetop
rightcornertoadd“SmartPlug”toyourEufyHome
account.
Followtheon-screeninstructionstocompleteWi-Fi
setup
.
EufyHome
The instructions in this manual are for your
reference only. The app will be updated from time
to time. Always follow the instructions in the app to
complete Wi-Fi setup.
T
Owner’s Manual
Smart Plug (UK)
Power Solutions
background
1 2 3 4 5 6
At a Glance
Power Button
LED Indicator
LED Indicator:
• Indicatestheon/offstatusofSmartPlug.
• Indicatesthenetworkconnectionstatus.
Power Button:
• PresstoturnSmartPlugonoroff.
• Pressandholdfor5secondstoresettheWi-Fi
connection.
LED Status Indicates
LED
Indicator
Flashing
amberandblue
Yoursmartphoneis
readytoconnectto
SmartPlug
.
Rapidlyashing
blue
SmartPlugis
connectingtoaWi-Fi
network.
Solidblue
SmartPlugis
connectedtoaWi-Fi
network.
What You Need for Wi-Fi Setup
• YourSmartPlug
• Adeviceyouwanttocontrol
• Asmartphoneortablet
• Awirelessrouter
Using Your Smart Plug
PlugSmartPlugintoapoweroutlet.
PlugadeviceintoSmartPlug.
Controltheplugged-indevicewiththeEufyHome
apporwithyourvoiceusingAmazonAlexa/the
GoogleAssistant.
- Smart Plug only supports electrical devices that
are turned on by using a mechanical switch.
- Devices controlled by an electronic or infrared
remote control are not supported.
- To wirelessly control your device, make sure the
device is turned on.
- There are three ways to turn the connected device
on or off: 1) press the Power Button on Smart Plug;
2) use the EufyHome app; 3) control the device
with your voice via Amazon Alexa.
T
Downloading the EufyHome App
What you need:
• AWi-Firoutersupportingthe2.4GHzand802.11
b/g/nbands;the5GHzbandisnotsupported;
• AsmartphoneortabletconnectedtoaWi-Fi
network;
• AsmartphoneortabletrunningiOS8.0(orabove)
orAndroid4.3(orabove).
EufyHome
DownloadtheEufyHomeappfromtheAppStore(iOS
devices)orGooglePlay(Androiddevices).
Controlling Your Plugged-In Devices
with the EufyHome App
WiththeEufyHomeapp,youcancontroldevices
connectedtoSmartPlug.
Turn Smart Plug on or off.
Control plugged-in devices remotely.
Set schedules for plugged-in devices.
Createaneventtodeterminewhen
plugged-indeviceswillautomaticallyturn
onoroff.
Set a countdown timer:
Plugged-indeviceswillautomaticallyturn
onoroffafterapresetamountoftime.
Monitor energy usage:
Trackthepowerconsumptionofyour
plugged-indevicesandgetasummaryof
theenergyfeeafterthedeviceisusedfor
oneday/week/month/quarter/year.
Enable Away Mode:
Plugged-indeviceswillrandomlyturnon
andoffduringthesetperiodoftime,giving
theimpressionthatsomeoneishome.
Connecting to a Wi-Fi Network
IntheEufyHomeapp,tapthe“
+
”iconinthetop
rightcornertoadd“SmartPlug”toyourEufyHome
account.
Followtheon-screeninstructionstocompleteWi-Fi
setup
.
EufyHome
The instructions in this manual are for your
reference only. The app will be updated from time
to time. Always follow the instructions in the app to
complete Wi-Fi setup.
T
Owner’s Manual
Smart Plug (UK)
Power Solutions
background
7 8 9 10 11 12
SaysimplecommandstoAlexa.
(Note:Youcanmodifythenameofadeviceinthe
EufyHomeapp.)
Alexa, turn on my lamp.
Alexa, turn off my lamp.
To control your plugged-in devices with the Google
Assistant:
SmartPlugnowworkswiththeGoogleAssistanton
devicesliketheGoogleHome.
OpentheGoogleHomeapp.
FromthemenuoftheGoogleHomeapp,tap
Home Control
.Ifyoucannotfind
Home Control
,
upgradeyourapptothelatestversion.
Tapthe“+”iconintheDeviceListandthenselect
“EufyHome”.
Controlling Your Plugged-In Devices
with Amazon Alexa / the Google
Assistant (Optional)
Before you start, make sure that:
• SmartPlugisconnectedwiththeEufyHomeapp.
• YouhaveanAlexa-enableddevice(i.e.EufyGenie,
AmazonEcho,EchoDotandAmazonTap)ora
deviceenabledwiththeGoogleAssistant(i.e.
GoogleHome).Thesedevicesaresoldseparately.
• TheAmazonAlexaapportheGoogleHomeapp
isalreadyinstalledonyoursmartdevice,andyou
havecreatedanaccount.
To control your plugged-in devices with Amazon Alexa:
OpentheAlexaappandselect“Skills”fromthe
menuinthetopleftcornerofthehomepage.
OntheSkillsscreen,searchfor“EufyHome”.
Onceyouhavefoundthe“EufyHome”skill,tapEnable.
LoginwithyourEufyHomeaccounttoauthorize
Alexatoaccessyouraccount.
Discovernewsmartdevicesviathe“SmartHome”
menuintheAlexaapporAlexavoicecontrol.
Oncethedeviceisconnected,youcancontrol
theplugged-indevicewithyourvoice.
FollowtheinstructionsintheGoogleHome
apptoauthorizetheGoogleAssitantwithyour
EufyHomeaccount
.
Aftersuccessfulconfiguration,saysimple
commandstotheGoogleAssistanttocontrolthe
plugged-indevicewithyourvoice.
Ok Google, turn on my lamp.
Ok Google, turn off my lamp.
You can modify your device name in the EufyHome
app.
T
Troubleshooting
1. Cannot connect to your Wi-Fi network.
• CheckwhetheryouhaveenteredthecorrectWi-Fi
password.
• CheckwhetherthereareanyInternetconnection
problems.IftheWi-Fisignalistooweak,resetyour
wirelessrouterandtryagain.
• IftheLEDIndicatorissolidblue,indicatingSmart
PlugisconnectedtoaWi-Finetwork,refreshor
restarttheEufyHomeappandtryagain.
• Ifyoustillhavetrouble,pressandholdthePower
Buttonfor5secondstoresettheWi-Ficonnection.
2. How to reset the Wi-Fi connection.
• PressandholdthePowerButtonfor5secondsto
resettheWi-Ficonnection.TheLEDIndicatorwill
startflashingandalternatebetweenamberand
blue,indicatingSmartPlugisreadyforWi-Fisetup.
3. No response when using the devices with the
EufyHome app.
• CheckwhetherSmartPlugispoweredon.
• CheckwhetherthereareanyInternetproblems.If
necessary,resetyourWi-Firouterandtryagain.
• Ifyoursmartdeviceusesa3Gor4Gmobilenetwork,
checkwhetherthenetworksignalisabnormal.Try
againwhenthesignalbecomesstable.
• Ifyoustillhavetrouble,resettheWi-Ficonnection
andrestarttheWi-Fisetup.
4. Cannot control the connected devices with Alexa
voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheAlexa
appontoyoursmartdeviceandenabledthe
“EufyHome”SkillintheAlexaapp.Fordetails,refer
totheControlling Your Plugged-In Devices with
Amazon Alexa / the Google Assistant (Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtoAlexa.Whenmakingyourrequest,
rstsaythewakeword“Alexa”.
• Repeatyourquestion.SpeakclearlytoAlexa.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,youneed
torediscoverthedevicethroughtheAlexaappor
Alexavoicecontrol
5. Cannot control the connected devices with the
Google Assistant voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheGoogle
Homeappontoyoursmartdeviceandenabled
the“EufyHome”SkillintheGoogleHomeapp.For
details,refertotheControlling Your Plugged-In
Devices with Amazon Alexa / the Google Assistant
(Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtotheGoogleAssistant.Whenmaking
yourrequest,rstsaythewakewords“OkGoogle”.
• Repeatyourquestion.SpeakclearlytotheGoogle
Assistant.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,unlinkyour
EufyHomeaccountfromtheGoogleHomeappand
thenrelink.
6. What should you do if Smart Plug automatically
turns off?
• SmartPlugonlysupportsdeviceswhosepowerisno
morethan3000W.Unplugtheconnecteddeviceand
checkwhetherthepowerexceeds3000W.
Customer Service
24-monthlimitedwarranty
Lifetimetechnicalsupport
support@eufylife.com
www.eufylife.com
(US) +1 (800) 988 7973 Mon-Fri 9:00am - 5:00pm (PT)
(UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)
(DE) +49 (0) 69 9579 7960 Mon-Fri 6:00 - 11:00
(
日本
) +81 03 4455 7823
月 - 金
9:00 - 17:00
(
中国
) +86 400 0550 036
周一至周五
9:00 - 17:30
@EufyOfficial
@EufyOfficial
@EufyOfficial
@EufyOfficial
AnkerInnovationsLimited
Room1318-19,HollywoodPlaza,610NathanRoad,Mongkok,
Kowloon,HongKong
51005000991V03
T1203
www.eufylife.com
For FAQs and more information, please visit
background
7 8 9 10 11 12
SaysimplecommandstoAlexa.
(Note:Youcanmodifythenameofadeviceinthe
EufyHomeapp.)
Alexa, turn on my lamp.
Alexa, turn off my lamp.
To control your plugged-in devices with the Google
Assistant:
SmartPlugnowworkswiththeGoogleAssistanton
devicesliketheGoogleHome.
OpentheGoogleHomeapp.
FromthemenuoftheGoogleHomeapp,tap
Home Control
.Ifyoucannotfind
Home Control
,
upgradeyourapptothelatestversion.
Tapthe“+”iconintheDeviceListandthenselect
“EufyHome”.
Controlling Your Plugged-In Devices
with Amazon Alexa / the Google
Assistant (Optional)
Before you start, make sure that:
• SmartPlugisconnectedwiththeEufyHomeapp.
• YouhaveanAlexa-enableddevice(i.e.EufyGenie,
AmazonEcho,EchoDotandAmazonTap)ora
deviceenabledwiththeGoogleAssistant(i.e.
GoogleHome).Thesedevicesaresoldseparately.
• TheAmazonAlexaapportheGoogleHomeapp
isalreadyinstalledonyoursmartdevice,andyou
havecreatedanaccount.
To control your plugged-in devices with Amazon Alexa:
OpentheAlexaappandselect“Skills”fromthe
menuinthetopleftcornerofthehomepage.
OntheSkillsscreen,searchfor“EufyHome”.
Onceyouhavefoundthe“EufyHome”skill,tapEnable.
LoginwithyourEufyHomeaccounttoauthorize
Alexatoaccessyouraccount.
Discovernewsmartdevicesviathe“SmartHome”
menuintheAlexaapporAlexavoicecontrol.
Oncethedeviceisconnected,youcancontrol
theplugged-indevicewithyourvoice.
FollowtheinstructionsintheGoogleHome
apptoauthorizetheGoogleAssitantwithyour
EufyHomeaccount
.
Aftersuccessfulconfiguration,saysimple
commandstotheGoogleAssistanttocontrolthe
plugged-indevicewithyourvoice.
Ok Google, turn on my lamp.
Ok Google, turn off my lamp.
You can modify your device name in the EufyHome
app.
T
Troubleshooting
1. Cannot connect to your Wi-Fi network.
• CheckwhetheryouhaveenteredthecorrectWi-Fi
password.
• CheckwhetherthereareanyInternetconnection
problems.IftheWi-Fisignalistooweak,resetyour
wirelessrouterandtryagain.
• IftheLEDIndicatorissolidblue,indicatingSmart
PlugisconnectedtoaWi-Finetwork,refreshor
restarttheEufyHomeappandtryagain.
• Ifyoustillhavetrouble,pressandholdthePower
Buttonfor5secondstoresettheWi-Ficonnection.
2. How to reset the Wi-Fi connection.
• PressandholdthePowerButtonfor5secondsto
resettheWi-Ficonnection.TheLEDIndicatorwill
startflashingandalternatebetweenamberand
blue,indicatingSmartPlugisreadyforWi-Fisetup.
3. No response when using the devices with the
EufyHome app.
• CheckwhetherSmartPlugispoweredon.
• CheckwhetherthereareanyInternetproblems.If
necessary,resetyourWi-Firouterandtryagain.
• Ifyoursmartdeviceusesa3Gor4Gmobilenetwork,
checkwhetherthenetworksignalisabnormal.Try
againwhenthesignalbecomesstable.
• Ifyoustillhavetrouble,resettheWi-Ficonnection
andrestarttheWi-Fisetup.
4. Cannot control the connected devices with Alexa
voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheAlexa
appontoyoursmartdeviceandenabledthe
“EufyHome”SkillintheAlexaapp.Fordetails,refer
totheControlling Your Plugged-In Devices with
Amazon Alexa / the Google Assistant (Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtoAlexa.Whenmakingyourrequest,
rstsaythewakeword“Alexa”.
• Repeatyourquestion.SpeakclearlytoAlexa.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,youneed
torediscoverthedevicethroughtheAlexaappor
Alexavoicecontrol
5. Cannot control the connected devices with the
Google Assistant voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheGoogle
Homeappontoyoursmartdeviceandenabled
the“EufyHome”SkillintheGoogleHomeapp.For
details,refertotheControlling Your Plugged-In
Devices with Amazon Alexa / the Google Assistant
(Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtotheGoogleAssistant.Whenmaking
yourrequest,rstsaythewakewords“OkGoogle”.
• Repeatyourquestion.SpeakclearlytotheGoogle
Assistant.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,unlinkyour
EufyHomeaccountfromtheGoogleHomeappand
thenrelink.
6. What should you do if Smart Plug automatically
turns off?
• SmartPlugonlysupportsdeviceswhosepowerisno
morethan3000W.Unplugtheconnecteddeviceand
checkwhetherthepowerexceeds3000W.
Customer Service
24-monthlimitedwarranty
Lifetimetechnicalsupport
support@eufylife.com
www.eufylife.com
(US) +1 (800) 988 7973 Mon-Fri 9:00am - 5:00pm (PT)
(UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)
(DE) +49 (0) 69 9579 7960 Mon-Fri 6:00 - 11:00
(
日本
) +81 03 4455 7823
月 - 金
9:00 - 17:00
(
中国
) +86 400 0550 036
周一至周五
9:00 - 17:30
@EufyOfficial
@EufyOfficial
@EufyOfficial
@EufyOfficial
AnkerInnovationsLimited
Room1318-19,HollywoodPlaza,610NathanRoad,Mongkok,
Kowloon,HongKong
51005000991V03
T1203
www.eufylife.com
For FAQs and more information, please visit
background
7 8 9 10 11 12
SaysimplecommandstoAlexa.
(Note:Youcanmodifythenameofadeviceinthe
EufyHomeapp.)
Alexa, turn on my lamp.
Alexa, turn off my lamp.
To control your plugged-in devices with the Google
Assistant:
SmartPlugnowworkswiththeGoogleAssistanton
devicesliketheGoogleHome.
OpentheGoogleHomeapp.
FromthemenuoftheGoogleHomeapp,tap
Home Control
.Ifyoucannotfind
Home Control
,
upgradeyourapptothelatestversion.
Tapthe“+”iconintheDeviceListandthenselect
“EufyHome”.
Controlling Your Plugged-In Devices
with Amazon Alexa / the Google
Assistant (Optional)
Before you start, make sure that:
• SmartPlugisconnectedwiththeEufyHomeapp.
• YouhaveanAlexa-enableddevice(i.e.EufyGenie,
AmazonEcho,EchoDotandAmazonTap)ora
deviceenabledwiththeGoogleAssistant(i.e.
GoogleHome).Thesedevicesaresoldseparately.
• TheAmazonAlexaapportheGoogleHomeapp
isalreadyinstalledonyoursmartdevice,andyou
havecreatedanaccount.
To control your plugged-in devices with Amazon Alexa:
OpentheAlexaappandselect“Skills”fromthe
menuinthetopleftcornerofthehomepage.
OntheSkillsscreen,searchfor“EufyHome”.
Onceyouhavefoundthe“EufyHome”skill,tapEnable.
LoginwithyourEufyHomeaccounttoauthorize
Alexatoaccessyouraccount.
Discovernewsmartdevicesviathe“SmartHome”
menuintheAlexaapporAlexavoicecontrol.
Oncethedeviceisconnected,youcancontrol
theplugged-indevicewithyourvoice.
FollowtheinstructionsintheGoogleHome
apptoauthorizetheGoogleAssitantwithyour
EufyHomeaccount
.
Aftersuccessfulconfiguration,saysimple
commandstotheGoogleAssistanttocontrolthe
plugged-indevicewithyourvoice.
Ok Google, turn on my lamp.
Ok Google, turn off my lamp.
You can modify your device name in the EufyHome
app.
T
Troubleshooting
1. Cannot connect to your Wi-Fi network.
• CheckwhetheryouhaveenteredthecorrectWi-Fi
password.
• CheckwhetherthereareanyInternetconnection
problems.IftheWi-Fisignalistooweak,resetyour
wirelessrouterandtryagain.
• IftheLEDIndicatorissolidblue,indicatingSmart
PlugisconnectedtoaWi-Finetwork,refreshor
restarttheEufyHomeappandtryagain.
• Ifyoustillhavetrouble,pressandholdthePower
Buttonfor5secondstoresettheWi-Ficonnection.
2. How to reset the Wi-Fi connection.
• PressandholdthePowerButtonfor5secondsto
resettheWi-Ficonnection.TheLEDIndicatorwill
startflashingandalternatebetweenamberand
blue,indicatingSmartPlugisreadyforWi-Fisetup.
3. No response when using the devices with the
EufyHome app.
• CheckwhetherSmartPlugispoweredon.
• CheckwhetherthereareanyInternetproblems.If
necessary,resetyourWi-Firouterandtryagain.
• Ifyoursmartdeviceusesa3Gor4Gmobilenetwork,
checkwhetherthenetworksignalisabnormal.Try
againwhenthesignalbecomesstable.
• Ifyoustillhavetrouble,resettheWi-Ficonnection
andrestarttheWi-Fisetup.
4. Cannot control the connected devices with Alexa
voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheAlexa
appontoyoursmartdeviceandenabledthe
“EufyHome”SkillintheAlexaapp.Fordetails,refer
totheControlling Your Plugged-In Devices with
Amazon Alexa / the Google Assistant (Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtoAlexa.Whenmakingyourrequest,
rstsaythewakeword“Alexa”.
• Repeatyourquestion.SpeakclearlytoAlexa.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,youneed
torediscoverthedevicethroughtheAlexaappor
Alexavoicecontrol
5. Cannot control the connected devices with the
Google Assistant voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheGoogle
Homeappontoyoursmartdeviceandenabled
the“EufyHome”SkillintheGoogleHomeapp.For
details,refertotheControlling Your Plugged-In
Devices with Amazon Alexa / the Google Assistant
(Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtotheGoogleAssistant.Whenmaking
yourrequest,rstsaythewakewords“OkGoogle”.
• Repeatyourquestion.SpeakclearlytotheGoogle
Assistant.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,unlinkyour
EufyHomeaccountfromtheGoogleHomeappand
thenrelink.
6. What should you do if Smart Plug automatically
turns off?
• SmartPlugonlysupportsdeviceswhosepowerisno
morethan3000W.Unplugtheconnecteddeviceand
checkwhetherthepowerexceeds3000W.
Customer Service
24-monthlimitedwarranty
Lifetimetechnicalsupport
support@eufylife.com
www.eufylife.com
(US) +1 (800) 988 7973 Mon-Fri 9:00am - 5:00pm (PT)
(UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)
(DE) +49 (0) 69 9579 7960 Mon-Fri 6:00 - 11:00
(
日本
) +81 03 4455 7823
月 - 金
9:00 - 17:00
(
中国
) +86 400 0550 036
周一至周五
9:00 - 17:30
@EufyOfficial
@EufyOfficial
@EufyOfficial
@EufyOfficial
AnkerInnovationsLimited
Room1318-19,HollywoodPlaza,610NathanRoad,Mongkok,
Kowloon,HongKong
51005000991V03
T1203
www.eufylife.com
For FAQs and more information, please visit
background
7 8 9 10 11 12
SaysimplecommandstoAlexa.
(Note:Youcanmodifythenameofadeviceinthe
EufyHomeapp.)
Alexa, turn on my lamp.
Alexa, turn off my lamp.
To control your plugged-in devices with the Google
Assistant:
SmartPlugnowworkswiththeGoogleAssistanton
devicesliketheGoogleHome.
OpentheGoogleHomeapp.
FromthemenuoftheGoogleHomeapp,tap
Home Control
.Ifyoucannotfind
Home Control
,
upgradeyourapptothelatestversion.
Tapthe“+”iconintheDeviceListandthenselect
“EufyHome”.
Controlling Your Plugged-In Devices
with Amazon Alexa / the Google
Assistant (Optional)
Before you start, make sure that:
• SmartPlugisconnectedwiththeEufyHomeapp.
• YouhaveanAlexa-enableddevice(i.e.EufyGenie,
AmazonEcho,EchoDotandAmazonTap)ora
deviceenabledwiththeGoogleAssistant(i.e.
GoogleHome).Thesedevicesaresoldseparately.
• TheAmazonAlexaapportheGoogleHomeapp
isalreadyinstalledonyoursmartdevice,andyou
havecreatedanaccount.
To control your plugged-in devices with Amazon Alexa:
OpentheAlexaappandselect“Skills”fromthe
menuinthetopleftcornerofthehomepage.
OntheSkillsscreen,searchfor“EufyHome”.
Onceyouhavefoundthe“EufyHome”skill,tapEnable.
LoginwithyourEufyHomeaccounttoauthorize
Alexatoaccessyouraccount.
Discovernewsmartdevicesviathe“SmartHome”
menuintheAlexaapporAlexavoicecontrol.
Oncethedeviceisconnected,youcancontrol
theplugged-indevicewithyourvoice.
FollowtheinstructionsintheGoogleHome
apptoauthorizetheGoogleAssitantwithyour
EufyHomeaccount
.
Aftersuccessfulconfiguration,saysimple
commandstotheGoogleAssistanttocontrolthe
plugged-indevicewithyourvoice.
Ok Google, turn on my lamp.
Ok Google, turn off my lamp.
You can modify your device name in the EufyHome
app.
T
Troubleshooting
1. Cannot connect to your Wi-Fi network.
• CheckwhetheryouhaveenteredthecorrectWi-Fi
password.
• CheckwhetherthereareanyInternetconnection
problems.IftheWi-Fisignalistooweak,resetyour
wirelessrouterandtryagain.
• IftheLEDIndicatorissolidblue,indicatingSmart
PlugisconnectedtoaWi-Finetwork,refreshor
restarttheEufyHomeappandtryagain.
• Ifyoustillhavetrouble,pressandholdthePower
Buttonfor5secondstoresettheWi-Ficonnection.
2. How to reset the Wi-Fi connection.
• PressandholdthePowerButtonfor5secondsto
resettheWi-Ficonnection.TheLEDIndicatorwill
startflashingandalternatebetweenamberand
blue,indicatingSmartPlugisreadyforWi-Fisetup.
3. No response when using the devices with the
EufyHome app.
• CheckwhetherSmartPlugispoweredon.
• CheckwhetherthereareanyInternetproblems.If
necessary,resetyourWi-Firouterandtryagain.
• Ifyoursmartdeviceusesa3Gor4Gmobilenetwork,
checkwhetherthenetworksignalisabnormal.Try
againwhenthesignalbecomesstable.
• Ifyoustillhavetrouble,resettheWi-Ficonnection
andrestarttheWi-Fisetup.
4. Cannot control the connected devices with Alexa
voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheAlexa
appontoyoursmartdeviceandenabledthe
“EufyHome”SkillintheAlexaapp.Fordetails,refer
totheControlling Your Plugged-In Devices with
Amazon Alexa / the Google Assistant (Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtoAlexa.Whenmakingyourrequest,
rstsaythewakeword“Alexa”.
• Repeatyourquestion.SpeakclearlytoAlexa.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,youneed
torediscoverthedevicethroughtheAlexaappor
Alexavoicecontrol
5. Cannot control the connected devices with the
Google Assistant voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheGoogle
Homeappontoyoursmartdeviceandenabled
the“EufyHome”SkillintheGoogleHomeapp.For
details,refertotheControlling Your Plugged-In
Devices with Amazon Alexa / the Google Assistant
(Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtotheGoogleAssistant.Whenmaking
yourrequest,rstsaythewakewords“OkGoogle”.
• Repeatyourquestion.SpeakclearlytotheGoogle
Assistant.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,unlinkyour
EufyHomeaccountfromtheGoogleHomeappand
thenrelink.
6. What should you do if Smart Plug automatically
turns off?
• SmartPlugonlysupportsdeviceswhosepowerisno
morethan3000W.Unplugtheconnecteddeviceand
checkwhetherthepowerexceeds3000W.
Customer Service
24-monthlimitedwarranty
Lifetimetechnicalsupport
support@eufylife.com
www.eufylife.com
(US) +1 (800) 988 7973 Mon-Fri 9:00am - 5:00pm (PT)
(UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)
(DE) +49 (0) 69 9579 7960 Mon-Fri 6:00 - 11:00
(
日本
) +81 03 4455 7823
月 - 金
9:00 - 17:00
(
中国
) +86 400 0550 036
周一至周五
9:00 - 17:30
@EufyOfficial
@EufyOfficial
@EufyOfficial
@EufyOfficial
AnkerInnovationsLimited
Room1318-19,HollywoodPlaza,610NathanRoad,Mongkok,
Kowloon,HongKong
51005000991V03
T1203
www.eufylife.com
For FAQs and more information, please visit
background
7 8 9 10 11 12
SaysimplecommandstoAlexa.
(Note:Youcanmodifythenameofadeviceinthe
EufyHomeapp.)
Alexa, turn on my lamp.
Alexa, turn off my lamp.
To control your plugged-in devices with the Google
Assistant:
SmartPlugnowworkswiththeGoogleAssistanton
devicesliketheGoogleHome.
OpentheGoogleHomeapp.
FromthemenuoftheGoogleHomeapp,tap
Home Control
.Ifyoucannotfind
Home Control
,
upgradeyourapptothelatestversion.
Tapthe“+”iconintheDeviceListandthenselect
“EufyHome”.
Controlling Your Plugged-In Devices
with Amazon Alexa / the Google
Assistant (Optional)
Before you start, make sure that:
• SmartPlugisconnectedwiththeEufyHomeapp.
• YouhaveanAlexa-enableddevice(i.e.EufyGenie,
AmazonEcho,EchoDotandAmazonTap)ora
deviceenabledwiththeGoogleAssistant(i.e.
GoogleHome).Thesedevicesaresoldseparately.
• TheAmazonAlexaapportheGoogleHomeapp
isalreadyinstalledonyoursmartdevice,andyou
havecreatedanaccount.
To control your plugged-in devices with Amazon Alexa:
OpentheAlexaappandselect“Skills”fromthe
menuinthetopleftcornerofthehomepage.
OntheSkillsscreen,searchfor“EufyHome”.
Onceyouhavefoundthe“EufyHome”skill,tapEnable.
LoginwithyourEufyHomeaccounttoauthorize
Alexatoaccessyouraccount.
Discovernewsmartdevicesviathe“SmartHome”
menuintheAlexaapporAlexavoicecontrol.
Oncethedeviceisconnected,youcancontrol
theplugged-indevicewithyourvoice.
FollowtheinstructionsintheGoogleHome
apptoauthorizetheGoogleAssitantwithyour
EufyHomeaccount
.
Aftersuccessfulconfiguration,saysimple
commandstotheGoogleAssistanttocontrolthe
plugged-indevicewithyourvoice.
Ok Google, turn on my lamp.
Ok Google, turn off my lamp.
You can modify your device name in the EufyHome
app.
T
Troubleshooting
1. Cannot connect to your Wi-Fi network.
• CheckwhetheryouhaveenteredthecorrectWi-Fi
password.
• CheckwhetherthereareanyInternetconnection
problems.IftheWi-Fisignalistooweak,resetyour
wirelessrouterandtryagain.
• IftheLEDIndicatorissolidblue,indicatingSmart
PlugisconnectedtoaWi-Finetwork,refreshor
restarttheEufyHomeappandtryagain.
• Ifyoustillhavetrouble,pressandholdthePower
Buttonfor5secondstoresettheWi-Ficonnection.
2. How to reset the Wi-Fi connection.
• PressandholdthePowerButtonfor5secondsto
resettheWi-Ficonnection.TheLEDIndicatorwill
startflashingandalternatebetweenamberand
blue,indicatingSmartPlugisreadyforWi-Fisetup.
3. No response when using the devices with the
EufyHome app.
• CheckwhetherSmartPlugispoweredon.
• CheckwhetherthereareanyInternetproblems.If
necessary,resetyourWi-Firouterandtryagain.
• Ifyoursmartdeviceusesa3Gor4Gmobilenetwork,
checkwhetherthenetworksignalisabnormal.Try
againwhenthesignalbecomesstable.
• Ifyoustillhavetrouble,resettheWi-Ficonnection
andrestarttheWi-Fisetup.
4. Cannot control the connected devices with Alexa
voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheAlexa
appontoyoursmartdeviceandenabledthe
“EufyHome”SkillintheAlexaapp.Fordetails,refer
totheControlling Your Plugged-In Devices with
Amazon Alexa / the Google Assistant (Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtoAlexa.Whenmakingyourrequest,
rstsaythewakeword“Alexa”.
• Repeatyourquestion.SpeakclearlytoAlexa.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,youneed
torediscoverthedevicethroughtheAlexaappor
Alexavoicecontrol
5. Cannot control the connected devices with the
Google Assistant voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheGoogle
Homeappontoyoursmartdeviceandenabled
the“EufyHome”SkillintheGoogleHomeapp.For
details,refertotheControlling Your Plugged-In
Devices with Amazon Alexa / the Google Assistant
(Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtotheGoogleAssistant.Whenmaking
yourrequest,rstsaythewakewords“OkGoogle”.
• Repeatyourquestion.SpeakclearlytotheGoogle
Assistant.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,unlinkyour
EufyHomeaccountfromtheGoogleHomeappand
thenrelink.
6. What should you do if Smart Plug automatically
turns off?
• SmartPlugonlysupportsdeviceswhosepowerisno
morethan3000W.Unplugtheconnecteddeviceand
checkwhetherthepowerexceeds3000W.
Customer Service
24-monthlimitedwarranty
Lifetimetechnicalsupport
support@eufylife.com
www.eufylife.com
(US) +1 (800) 988 7973 Mon-Fri 9:00am - 5:00pm (PT)
(UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)
(DE) +49 (0) 69 9579 7960 Mon-Fri 6:00 - 11:00
(
日本
) +81 03 4455 7823
月 - 金
9:00 - 17:00
(
中国
) +86 400 0550 036
周一至周五
9:00 - 17:30
@EufyOfficial
@EufyOfficial
@EufyOfficial
@EufyOfficial
AnkerInnovationsLimited
Room1318-19,HollywoodPlaza,610NathanRoad,Mongkok,
Kowloon,HongKong
51005000991V03
T1203
www.eufylife.com
For FAQs and more information, please visit
background
7 8 9 10 11 12
SaysimplecommandstoAlexa.
(Note:Youcanmodifythenameofadeviceinthe
EufyHomeapp.)
Alexa, turn on my lamp.
Alexa, turn off my lamp.
To control your plugged-in devices with the Google
Assistant:
SmartPlugnowworkswiththeGoogleAssistanton
devicesliketheGoogleHome.
OpentheGoogleHomeapp.
FromthemenuoftheGoogleHomeapp,tap
Home Control
.Ifyoucannotfind
Home Control
,
upgradeyourapptothelatestversion.
Tapthe“+”iconintheDeviceListandthenselect
“EufyHome”.
Controlling Your Plugged-In Devices
with Amazon Alexa / the Google
Assistant (Optional)
Before you start, make sure that:
• SmartPlugisconnectedwiththeEufyHomeapp.
• YouhaveanAlexa-enableddevice(i.e.EufyGenie,
AmazonEcho,EchoDotandAmazonTap)ora
deviceenabledwiththeGoogleAssistant(i.e.
GoogleHome).Thesedevicesaresoldseparately.
• TheAmazonAlexaapportheGoogleHomeapp
isalreadyinstalledonyoursmartdevice,andyou
havecreatedanaccount.
To control your plugged-in devices with Amazon Alexa:
OpentheAlexaappandselect“Skills”fromthe
menuinthetopleftcornerofthehomepage.
OntheSkillsscreen,searchfor“EufyHome”.
Onceyouhavefoundthe“EufyHome”skill,tapEnable.
LoginwithyourEufyHomeaccounttoauthorize
Alexatoaccessyouraccount.
Discovernewsmartdevicesviathe“SmartHome”
menuintheAlexaapporAlexavoicecontrol.
Oncethedeviceisconnected,youcancontrol
theplugged-indevicewithyourvoice.
FollowtheinstructionsintheGoogleHome
apptoauthorizetheGoogleAssitantwithyour
EufyHomeaccount
.
Aftersuccessfulconfiguration,saysimple
commandstotheGoogleAssistanttocontrolthe
plugged-indevicewithyourvoice.
Ok Google, turn on my lamp.
Ok Google, turn off my lamp.
You can modify your device name in the EufyHome
app.
T
Troubleshooting
1. Cannot connect to your Wi-Fi network.
• CheckwhetheryouhaveenteredthecorrectWi-Fi
password.
• CheckwhetherthereareanyInternetconnection
problems.IftheWi-Fisignalistooweak,resetyour
wirelessrouterandtryagain.
• IftheLEDIndicatorissolidblue,indicatingSmart
PlugisconnectedtoaWi-Finetwork,refreshor
restarttheEufyHomeappandtryagain.
• Ifyoustillhavetrouble,pressandholdthePower
Buttonfor5secondstoresettheWi-Ficonnection.
2. How to reset the Wi-Fi connection.
• PressandholdthePowerButtonfor5secondsto
resettheWi-Ficonnection.TheLEDIndicatorwill
startflashingandalternatebetweenamberand
blue,indicatingSmartPlugisreadyforWi-Fisetup.
3. No response when using the devices with the
EufyHome app.
• CheckwhetherSmartPlugispoweredon.
• CheckwhetherthereareanyInternetproblems.If
necessary,resetyourWi-Firouterandtryagain.
• Ifyoursmartdeviceusesa3Gor4Gmobilenetwork,
checkwhetherthenetworksignalisabnormal.Try
againwhenthesignalbecomesstable.
• Ifyoustillhavetrouble,resettheWi-Ficonnection
andrestarttheWi-Fisetup.
4. Cannot control the connected devices with Alexa
voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheAlexa
appontoyoursmartdeviceandenabledthe
“EufyHome”SkillintheAlexaapp.Fordetails,refer
totheControlling Your Plugged-In Devices with
Amazon Alexa / the Google Assistant (Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtoAlexa.Whenmakingyourrequest,
rstsaythewakeword“Alexa”.
• Repeatyourquestion.SpeakclearlytoAlexa.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,youneed
torediscoverthedevicethroughtheAlexaappor
Alexavoicecontrol
5. Cannot control the connected devices with the
Google Assistant voice control.
• CheckwhetherthereareanyInternetconnection
problems.
• CheckwhetheryouhaveinstalledtheGoogle
Homeappontoyoursmartdeviceandenabled
the“EufyHome”SkillintheGoogleHomeapp.For
details,refertotheControlling Your Plugged-In
Devices with Amazon Alexa / the Google Assistant
(Optional)
sectionofthismanual.
• Checkwhetheryouareusingthepropercommands
whentalkingtotheGoogleAssistant.Whenmaking
yourrequest,rstsaythewakewords“OkGoogle”.
• Repeatyourquestion.SpeakclearlytotheGoogle
Assistant.
• Checkwhetheryouhavemodifiedthenameof
SmartPlugintheEufyHomeapp.Ifyes,unlinkyour
EufyHomeaccountfromtheGoogleHomeappand
thenrelink.
6. What should you do if Smart Plug automatically
turns off?
• SmartPlugonlysupportsdeviceswhosepowerisno
morethan3000W.Unplugtheconnecteddeviceand
checkwhetherthepowerexceeds3000W.
Customer Service
24-monthlimitedwarranty
Lifetimetechnicalsupport
support@eufylife.com
www.eufylife.com
(US) +1 (800) 988 7973 Mon-Fri 9:00am - 5:00pm (PT)
(UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)
(DE) +49 (0) 69 9579 7960 Mon-Fri 6:00 - 11:00
(
日本
) +81 03 4455 7823
月 - 金
9:00 - 17:00
(
中国
) +86 400 0550 036
周一至周五
9:00 - 17:30
@EufyOfficial
@EufyOfficial
@EufyOfficial
@EufyOfficial
AnkerInnovationsLimited
Room1318-19,HollywoodPlaza,610NathanRoad,Mongkok,
Kowloon,HongKong
51005000991V03
T1203
www.eufylife.com
For FAQs and more information, please visit

Specifications

Indexed Terms: Built-in WiFi Smart, Smart Plug, WiFi Socket

eufy SMART PLUG UK Questions and Answers

Find answers or ask new question.
Questions and Answers

Related Products

Product Eufy SMART PLUG MINI 2 PACK image
eufy SMART PLUG MINI 2-PACK
2021-07-16 1 docs
Product Eufy SMART PLUG US image
eufy SMART PLUG US
2021-07-16 1 docs
Product Eufy SMART PLUG MINI image
eufy SMART PLUG MINI Smart Plug
2021-07-16 1 docs
Product Feit Electric PLUG WIFI STK WP image
Feit Electric PLUG_WIFI_STK_WP Six Outlet Outdoor Stake Wi-Fi Smart Plug
2022-01-12 2 docs
Product THIRDREALITY 3RSP02028BZ image
3RSP02028BZ THIRDREALITY ZigBee Smart Plug 4 Pack with Real-time Energy Monitoring,15A Outlet, Zigbee Repeater,ETL Certified,ZigBee Hub Required,Work with Home Assistant,Compatible Echo Devices and SmartThings
2026-05-25 1 docs
No image
Onvis T20-S4AM Smart Plug
2026-05-22 1 docs