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51
GB
Troubleshooting/Specifications
• Be sure to use a High Speed HDMI Cable
with Ethernet when you view images or
listen to sound, especially for 1080p,
Deep Color (Deep Colour), 4K or 3D
transmission.
Premium High Speed HDMI Cable with
Ethernet, which can support bandwidths
up to 18 Gbps, is required for 4K/60p
4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit, etc.
• If you want to play HDCP 2.2 content,
connect the receiver to an HDMI input
jack of a TV that is compatible with HDCP
2.2.
No 3D content appears on the TV
screen.
• Depending on the TV or the video device,
3D content may not be displayed. For
details on the 3D HDMI video format
supported by the receiver, visit the Help
Guide.
• Be sure to use a High Speed HDMI Cable
with Ethernet.
No 4K content appears on the TV
screen.
• Depending on the TV or the video device,
4K content may not be displayed. Check
the video capability and settings of your
TV and video device.
• Be sure to use a High Speed HDMI Cable
with Ethernet. When you use high
bandwidth video formats such as 4K/60p
4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit, a
Premium High Speed HDMI Cable with
Ethernet, which can support bandwidth
up to 18 Gbps, is required.
• If your TV has similar menu for high
bandwidth video format, check the
setting on the TV menu when you set
“SIG. FMT.” to “ENHANCED” (page 35) on
this receiver. For details on the setting of
the TV menu, refer to the operating
instructions of the TV.
• Be sure to connect the receiver to an
HDMI input jack of a TV that is supporting
4K. You have to connect an HDMI cable to
an HDMI jack that supports HDCP 2.2
when you use a playback device for 4K
resolution video content, etc.
No image is output from the TV screen
when the receiver is in standby mode.
• When the receiver enters standby mode,
the image from the last HDMI device
selected before you turned off the
receiver is displayed. If you are enjoying
content from another device, play the
content on the device and perform the
One-Touch Play operation, or turn on the
receiver to select the HDMI device from
which you want to enjoy content.
• Make sure “STBY.THRU” is set to “ON” or
“AUTO” in the “<HDMI>” menu.
The home menu does not appear on
the TV screen.
• Disconnect the HDMI cable from the receiver
and TV and then reconnect the cable.
• Check that the appropriate input is
selected on the TV. Select the HDMI input
to which the receiver is connected.
• Press HOME to display the home menu.
• The home menu may take some time to
appear on the TV screen depending on
the TV.
HDR (High Dynamic Range) images
cannot be displayed in HDR mode.
• Depending on the TV or video equipment,
HDR images may not be displayed in HDR
mode. Check the video capability and
setting of your TV or video equipment.
• Some video equipment may not output
HDR contents in HDR mode if “SIG. FMT.”
is set to “STANDARD”, even if both TV and
video equipment support HDR and
18 Gbps bandwidth. In this case set
“SIG. FMT.” of selected input to
“ENHANCED” in the “<HDMI>” menu.
When you select “ENHANCED”, use
Premium High Speed HDMI cables with
Ethernet which can support bandwidth
up to 18 Gbps.
The FM reception is poor.
• Extend and adjust the position of the FM
wire antenna (aerial) to a place where the
reception conditions are good.
FM radio
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