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TROUBLESHOOTING
CONCERN WHAT TO DO
Alarms Sounding Check that all doors are fully closed.
Ensure that the over temperature alarm is not being activated by hot food placed in
the freezer.
Check if the drinks timer has ended, refer control instructions.
Check if the Filter Replacement
alert is activated, refer control instructions.
(
I&W models only)
Frost build up Check that all doors are fully closed.
Ensure that the doors are not opened too often.
Ensure that the return air vents are not blocked with packaging.
Ensure the seals are clean and not obstructed.
Odours The interior may need cleaning, refer to cleaning guide.
Ensure that food is stored correctly as some food, containers and wrapping can
produce odours.
Check appliance for old or unusual food.
Lights not working
The LED lighting is designed to turn
on gradually. The LED lighting is
designed to dim automatically if the
door is left opened for more than 5
minutes and turn off completely if the
door is open for more than 7 minutes.
Closing the door will reset the timer.
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
Ensure that the household circuit breaker has not tripped or that the fuse has not
blown.
Check that the user interface is not
in Sabbath Mode, refer to control instructions.
Check the appliance features section to determine lighting configuration for your
model.
Refrigerator operation
Door operation
CONCERN WHAT TO DO
Freezer door pops open.
This is normal and should re-close. This happens when the refrigerator door is closed
too quickly.
If the freezer door stays open, it indicates that the appliance needs to be tilted
backwards a little further. Refer to section “Installing your new appliance”.
Self close not working. Check if your appliance has self closing hinges as not all models do.
It indicates that the appliance needs to be tilted backwards a little further. Refer to
section “Installing your new appliance”.
Door not sealing properly
Ensure there is nothing that is preventing the door from closing such as appliance
contents or items placed near the appliance.
Ensure that the crisper/freezer bin is closed completely. Refit if required
as referred to in
t
he section "Using your refrigerator".
Ensure the appliance is set up as per recommendations.
Door difficult to open and close
If the door is difficult to open just
after you have closed it this is due to the pressure
equalising, the door will open normally after a few minutes.
30 TROUBLESHOOTING
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