Loading ...
Loading ...
Loading ...
83
Troubleshooting
• Connect the camera directly to your computer without passing through a USB hub or other
device (page 58).
• The USB driver is not installed. Install the USB driver (page 56).
• Your computer does not properly recognize the device because you connected the camera and
your computer with the USB cable before you installed the “USB Driver” from the supplied
CD-ROM. Delete the erroneously recognized device from your computer, then install the
USB driver (see the next item).
The Removable disk icon does not appear on the computer screen when you
connect your computer to the camera.
• Follow the procedure below to install the USB driver again. The following procedure is for a
Windows computer.
1 Right-click [My Computer] to display the menu, then click [Properties].
The “System Properties” screen appears.
2 Click [Hardware] t [Device Manager].
• For Windows 98/98SE/Me, click the [Device Manager] tab.
The “Device Manager” appears.
3 Right-click [ Sony DSC], then click [Uninstall] t [OK].
The device is deleted.
4 Install the USB driver (page 56).
You cannot copy images.
• Connect the camera and your computer correctly using the supplied USB cable (page 58).
• Follow the designated copy procedure for your OS (pages 58, 66).
• You may not be able to shoot using a “Memory Stick Duo” formatted by a computer. Shoot
using a “Memory Stick Duo” formatted by your camera (page 49).
After making a USB connection, “PicturePackage” does not start automatically.
• Start up the “PicturePackage Menu” and check [Settings].
• Make the USB connection after the computer is turned on (page 58).
The image cannot be played back on a computer.
• If you are using “PicturePackage,” click on help at the upper-right corner of each screen.
• Consult the computer or software manufacturer.
The image and sound are interrupted by noise when you view a movie on a
computer.
• You are playing back the movie directly from the “Memory Stick Duo”. Copy the movie to
the hard disk of your computer, then play back the movie from the hard disk (page 56).
You cannot print an image.
• Check the printer settings.
Loading ...
Loading ...
Loading ...