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Network (full signal):
4G LTE data service:
3G (data service):
When your phone is connected through 4G LTE, LTE appears above the signal strength indicator in
the status bar.
Note: The Sprint networks are self-discoverable, which means no additional step
s are required for your
phone to connect to them.
Your User Name
When you buy your phone and sign up for service, you are automatically assigned a user name, which is
typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint data services might have jsm[email protected] as his user name.)
When you use data services, your user name is submitted to identify you to the network. Your user name
is automatically programmed into your phone. You do not have to enter it.
Find Your User Name
You can find your user name through your phone's device menu.
1. From home, tap Apps > Settings > About device.
2. Tap Status.
You will see your user name under the "Username" heading.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to your
services, you must then update the profile on your phone.
1. From home, tap
Apps
>
Settings
>
System update.
2. Tap Update Profile.
Your phone will download and install the profile update.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Icon
Status
The fullness of the triangle icon indicates the strength of the
signal. A fuller icon means a better signal.
Your phone is connected to a 4G LTE network.
Your phone is connected to a 3G network.
Web and Data 78
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