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29
EN
Problem encountered Possible causes Solution
Water leaks at the rear side of
the coffee machine.
» Tank not inserted correctly.
» Tank damaged.
» Insert the tank correctly.
» Check for leaks in the tank keeping it separate from
the machine .
» If the problem remain please contact L.C.S.
Water leaks at the front side
of the coffee machine.
» Spent capsule drawer not
inserted correctly.
» Spent capsule drawer filled.
» Capsule stuck.
» Capsule not compatible.
» Insert the spent capsule drawer correctly.
» Empty the spent capsule drawer and the drip tray.
» Lift and lower the capsule loading lever. If this is not
enough, disconnect the machine from power mains
and operate manually to remove the capsule from
the duct.
» Use Lavazza capsules or compatibles.
» If the problem remain please contact L.C.S.
The loading lever does not
reach the supply position or
requires an excessive closing
effort.
» Spent capsule drawer filled.
» Capsule fitted incorrectly.
» Empty the spent capsule drawer.
» Repeat the sequence, lever in the off position, lever
in the brewing position; if this is not enough, operate
manually to remove the capsule from the duct with the
machine disconnected from power mains.
Red flashing light . » Machine broken. » Contact Lavazza Customer Service.
Pilot light ON with white
light and blinking fast.
» Spent capsule drawer filled. » Empty the spent capsule drawer and press one of the
power on/supply buttons to reset the machine.
The coffee flows out too fast
and no creamy froth forms on
the surface.
» Capsule not compatible.
» Capsule already used.
» Use Lavazza capsules or compatibles.
» Bring the lever back to rest position and load a new
capsule.
» If the problem remain please contact L.C.S.
TROUBLESHOOTING
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