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28
ITEN
TROUBLESHOOTING
Problem encountered Possible causes Solution
Machine does not turn on.
Power light is off after
having pressed the switch-on/
supply button.
» Machine is not connected to
the power source.
» The machine is connect to
power strip not working.
» Power supply not present.
» Connected the machine to the power source.
» Connected the machine directly to the power source.
» Connect another device to check the power supply.
» If the problem remain please contact L.C.S.
The machine requires a lot of
time to heat up.
» Machine storage at low
temperatures
(e.g.: cellar/garage).
» The machine has limescale
build-up.
» Store the coffee machine in a proper environment
and run 2 supplies without capsules.
» Descale the machine.
» If the problem remain please contact L.C.S.
The machine is very noisy. » Machine not is on a flat and
stable surface.
» Power supply cable incorrectly
positioned.
» Movable parts not fitted
properly.
» No water in the tank.
» Capsule not present.
» Check the surface.
» Check the correct position of the cable into the base
of the machine.
» Fit the movable parts properly.
» Top up the tank with fresh drinking water.
» Insert Lavazza capsule or compatible.
» If the problem remain please contact L.C.S.
No supply. » Electrical failure: button not
working.
» No water in the tank.
» Tank not inserted correctly.
» Power-on failed.
» Press button and check the operation of the pilot
light (ON with white blinking light) and the machine
power-on.
» Top up the tank with fresh drinking water.
» Insert the tank correctly.
» Repeat the coffee machine power-on procedure.
» If the problem remain please contact L.C.S.
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