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22
For environmental reasons, do not dispose of the device in the household waste at the end of its service
life. Dispose of the device at a suitable local collection or recycling point.
Dispose of the device in accordance with EC Directive – WEEE (Waste Electrical and Electronic
Equipment). If you have any questions, please contact the local authorities responsible for waste
disposal.
Dispose of packaging in an environmentally friendly manner.
20
PAP
13. What if there are problems?
If the scale encounters an error during measurement, the following is displayed:
Display Cause Solution
Only weight display
and P-01 – P-08 are
missing
Unknown measurement as
it is outside the user assign-
ment limit or a unique assign-
ment is not possible.
Select user on the scale using the “ ” but-
ton or repeat user assignment in the app.
See chapter 10 “Additional information”.
The proportion of fat is out-
side the measurable range
(less than 4 % or greater than
65%).
Please repeat the measurement barefoot, or
with the soles of the feet lightly dampened if
necessary.
If is still displayed, you are outside of the
measurable range.
Maximum weight capacity of
180 kg exceeded.
Loads must be limited to 180 kg.
Incorrect weight is dis-
played.
No flat, stable surface. Place the scale on a flat, stable surface.
No carpet.
Incorrect weight is dis-
played.
Not standing still. Stand as still as possible.
Incorrect weight is dis-
played.
Incorrect zero point of scale.
Wait until the scale switches itself off. Activate
scale. “C” may be displayed. Wait for “0.0 kg”
.
Then repeat the measurement.
No Bluetooth
®
con-
nection ( symbol is
missing).
Device outside the range.
The range in the open is approx. 15 m. Walls
and ceilings reduce the range.
Other radio waves may interfere with the
transmission. Therefore, do not position the
scale near devices such as WIFI routers,
microwaves, induction hobs etc.
No connection to the app. Completely close the app (including in the
background).
Switch Bluetooth
®
off and back on again.
Switch the smartphone off and back on again.
Remove the batteries in the scale for a short
period and reinsert them.
See FAQs at www.beurer.com.
User memory space is full.
New measurements overwrite
the older measurements.
Open the app. The data is transferred auto-
matically. This may take up to one minute.
The batteries in the scale are
empty.
Replace the batteries in the scale.
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