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For further information about this warranty,
contact Prizer-Painter Customer Service at 1-800-449-8691
of the Product. Service will be provided during normal business hours. The Owner will be responsible
for any and all costs associated with additional mileage, non-standard service or overtime, and special
equipment required to remove the Product so that service may be performed. Prizer-Painter reserves the
right to deny warranty coverage for excessive installation delays.
Limited Cosmetic Component Warranty: This Warranty covers the repair or replacement of all
cosmetic component flaws for thirty (30) calendar days from the date of delivery of the Product to the
owner’s home from a BlueStar
®
authorized dealer. Cosmetic components include top grates, ring grates,
plate rail, kick panel, body sides, glass, control panel, door panel, back guards, oven seals), front sides of
hoods, and hoods strapping. Cosmetic components flaws include visible chips, scratches, dents, provided,
however, that cosmetic flaws caused by freight damage are excluded.
Limited Warranty on Floor Models Not Used For Demonstration: Floor Models are covered by a one
(1) year limited functional parts and related services warranty, with proof of date of installation. There is
no cosmetic warranty of any kind for floor models.
Limited Warranty on Floor Models Used For Demonstration: Floor Models used for demonstration
are covered by a ninety (90) day limited parts warranty only, with proof of date of installation. There is
no service or cosmetic warranty of any kind for floor models.
Limited Warranty on Product Refurbished
Refurbished Products are covered by a six (6) months limited functional parts and labor warranty, with
proof of installation, as well as an additional six (6) months limited parts warranty. There is no cosmetic
warranty of any kind on Refurbished Product.
Registration
Registration is strongly recommended. While not necessary to effectuate warranty coverage, it is the best
way for Prizer-Painter to communicate with you about important events and also provides additional
warranty coverage. TO REGISTER, please fill out the “Performance Checklist and Warranty Form”
located online at www.bluestarcooking.com/support/product-registration. Or mail the form located in the
back of the Product Use and Care Manual to: Warranty Department, Prizer-Painter Stove Works, 318
June Avenue, Blandon, PA 19510-9566.
Obtaining Warranty Service
If a Warranty claim is not submitted as required, such claim will be invalid and will not be honored.
To obtain Warranty service, where applicable, the Owner must call the Service Center (toll free: 1-800-
449-8691) or fill out the online form at www.bluestarcooking.com/service to report a warranty claim, and
may be required to, at the time, provide (1) the model number of the Product, (2) the serial number of the
Product, (3) proof of delivery, (4) a signed installation receipt, (5) a description of the claimed defect, and
(6) proof of purchase of the Product, including the original retail receipt or invoice to establish the
Warranty Period. Prizer-Painter must be given an opportunity to inspect any Product subject to a
warranty claim. All warranty related service repairs must be performed by a factory authorized service
agent.
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