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14
EN
Troubleshooting guide
Problem
Cause Solution
Button flashing
+ Indicator light solid green
+ Button blinking
• Switching on the
appliance or starting
an automatic cooking
cycle with food
and without plates
preheating (manual
mode is automatically
activated).
• 2 possible options:
– (Manual mode) Choose the
temperature setting by pressing the
button and then press OK. Allow
to cook, but you must monitor the
cooking.
– (Automatic cooking program) Stop
the appliance, remove the food, close
the appliance properly, re-program
the appliance and wait until end of
preheating.
The appliance stops during the preheating
or cooking cycle.
• The appliance has been
kept open for too long
while cooking.
• The appliance has been
idle too long after the
end of warm up or keep
warm.
• Disconnect the appliance from the
outlet and leave for 2-3 mins., restart
the process. The next time you use the
appliance, make sure you open and close
it quickly for best cooking results. If the
problem occurs again contact your local
Tefal customer service.
The indicator light will flash white
+ Button / / / / flashing
+ Intermittent beeping
• Appliance failure.
• Appliance stored or used
in a room that is too cold.
• Disconnect and reconnect your
appliance and immediately restart a
preheat cycle. If the problem persists,
contact Customer Service.
The device does not beep.
The indicator light will flash white
+ Button flashing
+ Continuous beeping
• Appliance failure. • Unplug the appliance and contact
customer service.
After preheating, I placed the food inside
and closed the appliance, but the
indicator light stays pink and cooking does
not begin.
• The quantity of food
inside the appliance is
greater than 4 cm.
• Th thickness of the food should not
exceed 4 cm.
• The grill was not opened
completely when placing
the food inside.
• Open the grill completely and close it
again.
• The appliance does not
detect food inside The
food thickness is too
thin, “OK” is flashing.
• For thinner foods, press the button
to ensure the appliance recognises the
food and that the cooking cycle begins.
The appliance turns itself to manual mode
+ The indicator light will flash red.
+ button temp control and light
fixed
• Preheating time was cut
short.
• Monitor the cooking periodically
(for use in manual mode).
Or
• Press the ON/OFF button to stop the
grill, remove food, close the grill, select
the new cooking program you wish to
use and wait for the preheating cycle to
finish before adding the food (for use in
automatic mode).
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