Operating instructions
Washing machine
To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.
en-AU, NZ M.-Nr. 11 016 630
Contents
2
Caring for the environment .................................................................................. 6
Warning and Safety instructions ......................................................................... 7
Operating the washing machine ........................................................................ 14
Control panel......................................................................................................... 14
Touch display and sensor controls........................................................................ 14
Main menu............................................................................................................. 15
Examples on how to operate the appliance.......................................................... 16
Before using for the first time ............................................................................ 18
Removing the protective foil and stickers ............................................................ 18
Miele@home .......................................................................................................... 19
1. Setting the language ......................................................................................... 20
2. Setting up Miele@home .................................................................................... 20
3. Setting the clock format .................................................................................... 21
4. Removing the transit bars ................................................................................. 21
5. Commissioning TwinDos ................................................................................... 22
6. Starting the calibration programme................................................................... 25
Washing environmentally and economically .................................................... 26
Energy and water consumption ............................................................................ 26
Detergent consumption......................................................................................... 26
When drying with a tumble dryer .......................................................................... 26
EcoFeedback......................................................................................................... 27
1. Preparing the laundry...................................................................................... 28
2. Selecting a programme .................................................................................. 29
3. Selecting programme settings....................................................................... 30
4. Loading the washing machine ....................................................................... 32
5. Adding detergent............................................................................................. 33
TwinDos................................................................................................................. 33
Detergent dispenser drawer .................................................................................. 35
CapDosing............................................................................................................. 37
6. Starting the programme - the end of the programme ................................. 39
Spinning................................................................................................................ 40
Final spin speed in the programme....................................................................... 40
Rinse and interim spin........................................................................................... 41
Contents
3
Programme chart ................................................................................................ 42
Extras.................................................................................................................... 50
Quick ..................................................................................................................... 50
Eco ........................................................................................................................ 50
Water plus ............................................................................................................. 50
Extra rinse.............................................................................................................. 50
SingleWash............................................................................................................ 50
Pre-wash ............................................................................................................... 50
Soak ...................................................................................................................... 51
Intensive ................................................................................................................ 51
AllergoWash .......................................................................................................... 51
Extra gentle ........................................................................................................... 51
Extra quiet ............................................................................................................. 51
Rinse hold.............................................................................................................. 51
Wash programme chart - Extras........................................................................ 52
Programme sequence......................................................................................... 54
PowerWash 2.0 ..................................................................................................... 56
Changing the programme sequence................................................................. 57
Cancelling a programme ....................................................................................... 57
Interrupting a programme...................................................................................... 57
Changing a programme......................................................................................... 57
Adding or removing laundry .................................................................................. 57
Garment care label symbols............................................................................... 58
Favourite programmes........................................................................................ 59
Washing assistant ............................................................................................... 60
Timer..................................................................................................................... 61
SmartStart ............................................................................................................. 62
Detergent ............................................................................................................. 63
The correct detergent............................................................................................ 63
Detergent dispensing aids..................................................................................... 63
Fabric softeners and liquid starch ......................................................................... 63
Miele recommended detergents ........................................................................... 65
Contents
4
Cleaning and care ............................................................................................... 67
External casing and fascia panel........................................................................... 67
Cleaning the detergent dispenser drawer ............................................................. 67
Cleaning the drum (Hygiene info) .......................................................................... 69
TwinDos maintenance ........................................................................................... 69
Cleaning the water inlet filter................................................................................. 70
Problem solving guide ........................................................................................ 71
The programme does not start.............................................................................. 71
Fault messages after a programme has been cancelled....................................... 72
Fault messages at the end of a programme.......................................................... 73
Messages or faults with the TwinDos system ....................................................... 75
Problems with TwinDos ......................................................................................... 76
General problems with the washing machine ....................................................... 77
An unsatisfactory wash result ............................................................................... 80
The door will not open........................................................................................... 81
Opening the door in the event of a blocked drain outlet and/or power cut .......... 82
Service.................................................................................................................. 84
Contact in case of fault ......................................................................................... 84
Optional accessories............................................................................................. 84
Warranty ................................................................................................................ 84
Installation and connection ................................................................................ 85
Front view .............................................................................................................. 85
Rear view............................................................................................................... 86
Installation surface ................................................................................................ 87
Transporting the washing machine to its installation site...................................... 87
Removing the transit bars ..................................................................................... 87
Refitting the transit bars ........................................................................................ 89
Levelling the machine............................................................................................ 90
Screwing out and adjusting the feet.................................................................90
Installing under a continuous worktop ............................................................. 91
Washer and dryer stack ................................................................................... 91
The Miele water protection system ....................................................................... 92
Connection to the water supply ............................................................................ 94
AllWater ............................................................................................................ 95
Drainage ................................................................................................................ 98
Electrical connection ............................................................................................ 99
Technical data.................................................................................................... 100
Consumption data............................................................................................. 101
Consumption data for the nominated energy labelling programme
according to AS/NZS 2040.1 & AS/NZS 2040.2 ................................................. 101
Contents
5
Settings .............................................................................................................. 103
Selecting settings................................................................................................ 103
Changing a setting .............................................................................................. 103
Closing the Settings menu .................................................................................. 103
Controls / Display ............................................................................................ 104
Language .................................................................................................... 104
Consumption.................................................................................................. 104
Code............................................................................................................... 104
Memory .......................................................................................................... 105
Clock display.................................................................................................. 105
Volume............................................................................................................105
Display brightness.......................................................................................... 105
Temperature unit............................................................................................. 105
"Display" off status......................................................................................... 105
Programme sequence ......................................................................................... 106
TwinDos.......................................................................................................... 106
Soiling............................................................................................................. 106
Water plus level ..............................................................................................106
Maximum rinse level....................................................................................... 107
Soak duration ................................................................................................. 107
Longer pre-wash Cottons............................................................................... 107
Gentle action .................................................................................................. 107
Anti-crease ..................................................................................................... 107
Network ............................................................................................................... 108
Miele@home ................................................................................................... 108
SmartGrid ....................................................................................................... 109
Remote control............................................................................................... 109
RemoteUpdate ............................................................................................... 110
Appliance parameters ......................................................................................... 111
Water intake ................................................................................................... 111
Legal information............................................................................................ 111
Installation requirements ..................................................................................... 112
Low water pressure ........................................................................................ 112
Suds cooling................................................................................................... 112
Temperature reduction ................................................................................... 112
Optional accessories ........................................................................................ 113
Detergent............................................................................................................. 113
Specialist detergents........................................................................................... 114
Fabric care........................................................................................................... 114
Additives.............................................................................................................. 115
Machine care products........................................................................................ 115
Caring for the environment
6
Disposal of the packing
material
The transport and protective packaging
has been selected from materials which
are environmentally friendly for
disposal, and can normally be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children
while being stored prior to disposal.
Warning and Safety instructions
7
This washing machine complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the machine, please
read these instructions carefully before using it for the first time.
They contain important information on its safety, use and
maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future user.
Correct application
This washing machine is designed for domestic use and for use in
similar environments by guests in hotel or motel rooms, bed &
breakfasts and other typical living quarters. This does not include
common/shared facilities or commercial facilities within hotels,
motels or bed & breakfasts.
The washing machine is not suitable for outdoor use.
It must only be used to wash garments which have been declared
suitable for washing by the manufacturer indicated on the garment
care label. Any other use is not permitted. Miele cannot be held
liable for damage resulting from incorrect or improper use or
operation.
This washing machine is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning its use by a person
responsible for their safety.
Warning and Safety instructions
8
Safety with children
Young children must not be allowed to use this appliance.
Older children may only use the appliance when its operation has
been clearly explained to them and they are able to use it safely,
recognising the dangers of misuse.
Cleaning work may only be carried out by older children under the
supervision of an adult.
Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
Please observe the instructions in “Installation and connection”
and “Technical data”.
Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
Before connecting the washing machine, ensure that the
connection data on the data plate (fuse rating, voltage and
frequency) matches the mains electricity supply. If in any doubt,
consult a qualified electrician.
Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.
Warning and Safety instructions
9
The electrical safety of this washing machine can only be
guaranteed when continuity is complete between it and an effective
earthing system which complies with current local and national
safety regulations. It is most important that this basic safety
requirement is present and regularly tested and, where there is any
doubt, the household wiring system should be inspected by a
qualified electrician. Miele cannot be held liable for the
consequences of an inadequate earthing system (e.g. electric
shock).
Do not connect the washing machine to the mains electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
Faulty components must only be replaced by genuine Miele spare
parts. Miele can only guarantee the safety of the appliance when
Miele replacement parts are used.
The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
Unauthorised repairs could result in unforeseen dangers for the
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele authorised service technician, otherwise any
subsequent damage will not be covered by the warranty.
If the connection cable is faulty, it must only be replaced by a
Miele approved service technician to protect the user from danger.
Warning and Safety instructions
10
In the event of a fault or for cleaning purposes, the washing
machine is only completely isolated from the electricity supply when:
– it is switched off at the wall socket and the plug is withdrawn, or
– it is switched off at the mains circuit breaker.
The Miele Waterproof system protects from water damage
provided the following conditions have been met:
– The machine is correctly plumbed in and connected to the
electricity supply.
– If a fault or damage has been identified, the machine must be
examined by a competent person before further use, and repaired
if necessary.
The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
This washing machine must not be installed and operated in
mobile installations (e.g. on a ship).
Do not make any alterations to the machine, unless authorised to
do so by Miele.
This washing machine is supplied with a special lamp to cope
with particular conditions (e.g. temperature, moisture, chemical
resistance, abrasion resistance and vibration). This special lamp
must only be used for the purpose for which it is intended. It is not
suitable for room lighting. Replacement lamps may only be replaced
by a Miele authorised technician.
Warning and Safety instructions
11
Correct use
Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the
electronic control unit may be impaired at temperatures below
freezing point.
Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see “Installation
and connection - Removing the transit bars”). During spinning, a
transit bar which is still in place may result in damage to both the
machine and adjacent furniture or appliances.
Turn off the tap if the machine is to be left for any length of time
(e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
Warning and Safety instructions
12
Take care when opening the drum door after using the steam
function. There is a danger of burning due to escaping steam and
the high temperature of the surface of the drum as well as the
porthole glass. Stand back away from the machine and wait until the
steam has dissipated.
The maximum load for this washing machine is 9 kg (dry weight).
See the “Programme chart” for the maximum recommended loads
for individual programmes.
If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaler for washing machines
which is available to order online at shop.miele.com (depending on
country) or from Miele. Strictly observe the instructions on the
packaging.
Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the external surfaces of the machine. They can
cause damage to plastic surfaces.
Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.
Warning and Safety instructions
13
Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
If detergent comes into contact with the eyes, rinse them
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label for
reference. Those with skin problems or sensitive skin should avoid
their skin coming into contact with detergent.
Accessories
Only use genuine Miele spare parts and accessories with this
appliance. If spare parts or accessories from other manufacturers
are used, this will invalidate the warranty, and Miele cannot accept
liability.
A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.
Operating the washing machine
14
Control panel
a
sensor
Takes you back a level in a menu.
b
Touch display
c
Start/Stop sensor
Touching the Start/Stop sensor starts the selected programme or cancels a
programme that has already been started. The sensor flashes slowly as soon as
it is possible for a programme to be started and then lights up constantly after
the programme has started.
d
Optical interface
For service technicians.
e
button
For switching the washing machine on and off. To save energy, the washing
machine will switch off automatically. This occurs 15 minutes after the end of
the programme/Anti-crease phase, or after being switched on if no further
selection is made.
Touch display and sensor controls
The and Start/Stop sensors and the sensors in the display react to fingertip
contact.
The touch display can be scratched by pointed or sharp objects, e.g. pens.
Only touch the display with your fingers.
Operating the washing machine
15
Main menu
After switching on the washing
machine, the main menu will appear in
the display.
You access all the important sub-
menus from the main menu.
Touch the sensor at any time to
return to the main menu. Values set
previously are not saved.
11:02
Programmes Favourites MobileControl
Help
Main menu page 1
You can scroll to the second page of
the main menu by swiping your finger
across the display.
11:02
Washing
assistant
Maintenance Settings
Help
Main menu page 2
Programmes
For selecting the wash programme.
Favourites
You can save up to 12 of your own
customised wash programmes (see
“Favourite programmes”).
MobileControl
With MobileControl you can operate your
washing machine remotely with the
Miele@mobile App.
TheRemote control setting must be
switched on.
Touch theMobileControl sensor control
and follow the instructions in the
display.
Washing assistant
The Washing assistant guides you step
by step so that you can select the
optimum wash programme for your
laundry (see “Washing assistant”).
Maintenance
Maintenance options for the TwinDos
system and theClean machine
programme are located in the
Maintenance menu (see “Cleaning and
care”).
Settings
You can alter the washing machine's
electronics to suit changing
requirements in the Settings menu (see
“Settings”).
Operating the washing machine
16
Examples on how to operate
the appliance
Option lists
Programme menu (single option list)
11:02
2:39
2:59
1:59
1:09h
h h
h
Cottons
Cottons Delicates
Minimum iron
Programmes
Help
You can scroll to the right or the left by
swiping your finger across the screen.
To do this, place your finger on the
touch display and swipe it in the
direction you want.
The orange bar under the pictures
shows that there are further options to
choose from.
Touch a programme name to select the
wash programme.
The display will change to the standard
display for that programme.
Extras menu (multiple selection)
11:02
Quick
Eco
Water plus
Extra rinse
Extras
OK
You can scroll to the right or the left by
swiping your finger across the screen.
To do this, place your finger on the
touch display and swipe it in the
direction you want.
The orange bar under the pictures
shows that there are further options to
choose from.
Touch one or several Extras to select it/
them.
Currently selected Extras are marked
orange.
To deselect an Extra, simply touch the
Extra again.
Use the OK sensor to activate all
selected Extras.
Operating the washing machine
17
Setting numerical values
You can set numerical values in some
menus.
12 00
11 59
10 58
13 01
14 02
Clock display
OK
Enter the numbers by swiping upwards
or downwards. Place your finger on the
number that you want to change and
move your finger in the direction you
want. Use the OK sensor to accept all
set numerical values.
Useful tip: Briefly touching a number
will bring up the numerical keypad.
Once a valid number has been entered,
the OK sensor will be highlighted green.
Pull-down menu
The pull-down menu can be used to
display information, e.g. about a wash
programme.
11:02
40 °C 1600
1:57
Cottons
h
Overview
Temperature Spin speed
TwinDos Extras
not selectednot selected
Timer Save
rpm
Touch the top edge of the screen in the
middle and drag down with your finger.
Help display
With some menus Help appears along
the bottom line of the display.
Touch the Helpsensor to display the
text.
Touch the Closesensor to return to
the previous screen.
Exiting a menu
Touch the sensor to return to the
previous screen.
Entries made before this which have not
been confirmed withOK will not be
saved.
Before using for the first time
18
Damage resulting from incorrect
installation and connection.
Installing and connecting the
washing machine incorrectly will
cause serious damage to property.
See “Installation and connection”.
This washing machine has undergone
a complete functional test at the
factory and there will be some residual
water in the drum from this process.
Removing the protective foil
and stickers
Remove:
– the protective foil from the door
– any stickers from the front and the lid
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.
Remove the detergent
cartridges and the drain hose
elbow from the drum
Two detergent cartridges for automatic
detergent dispensing and an elbow
piece for the drain hose are stored in
the drum.
Pull open the door.
Take the two cartridges and the
elbow piece out of the drum.
Shut the door with a gentle swing.
Before using for the first time
19
Miele@home
Your washing machine is equipped
with an integrated Wi-Fi module.
In order to use it you need:
– a Wi-Fi network
– the Miele@mobile App
– a Miele user account. The user
account can be created via the
Miele@mobile App.
The Miele@mobile App will guide you
as you connect your washing machine
to your home Wi-Fi network.
Once your washing machine is
connected to your Wi-Fi network, you
can use the App, for example, to carry
out the following activities:
– Operate your washing machine
remotely
– Access information about the
operating status of your washing
machine
– Access information about a
programme sequence on your
washing machine
Connecting your washing machine to
your Wi-Fi network will increase energy
consumption, even when the washing
machine is switched off.
Before installing the washing
machine in its final location, ensure
the signal strength is sufficient for
your Wi-Fi network.
Miele@mobile App
You can download the Miele@mobile
App from the Apple App Store
®
or the
Google Play Store™ free of charge (only
functional in selected countries).
Before using for the first time
20
Switching on the washing
machine
Press the button.
The welcome screen will light up.
The display will guide you through the
6steps of the initial commissioning
process.
1. Setting the language
You will be asked to select the language
you require for the display. It is possible
to change the language at any time via
the Settings menu.
english (AU)
Language
english (CA)
english (GB)
english (US)
español
français (F)
OK
Scroll to the left or the right until the
language you want appears.
Touch the sensor for the language
you want.
The selected language will be
highlighted in orange and the display
will change to the menu for setting up
Miele@home.
2. Setting up Miele@home
Skip
Continue
Set up "Miele@home"?
To set up Miele@home now: touch
the Continue sensor.
Useful tip: To postpone set-up until
later: touch the Skip sensor. The
following message will then appear in
the display:
It is possible to set up later in "Settings" /
"Miele@home".
Confirm with OK.
via WPS via App
Which connection method do you
want to use?
Select the connection method you
wish to use.
You will then be guided by the display
and the Miele@mobile App.
Before using for the first time
21
3. Setting the clock format
The time of day display can be in 12 h
or 24 h clock format.
Select the clock format you want and
confirm this with the OK sensor.
The display will then bring up the
screen for setting the time of day.
Setting the time of day
This message only appears if the
washing machine has not yet been
connected to a Wi-Fi network.
The time of day is set automatically if
connection is established with a Wi-Fi
network.
12 00
11 59
10 58
13 01
14 02
Clock display
OK
Place your finger on the number that
you want to change and move your
finger in the direction you want.
Confirm with the OK sensor.
4. Removing the transit bars
Damage resulting from failure to
remove the transit bars.
Failure to remove the transit bars can
result in damage to the washing
machine and to adjacent cabinetry or
appliances.
Remove the transit bars as described
in “Installation and connection”.
Confirm that the transit bars have
been removed with the OKsensor.
The following message appears in the
display:
Remove transit bars and observe
"Warning and Safety instructions" and
"Before using for the first time" in the
operating instructions.
Confirm the message with the OK
sensor.
The display will then change to the
screen for setting up TwinDos.
Before using for the first time
22
5. Commissioning TwinDos
Skip Continue
Set up "TwinDos"?
Touch the Continue sensor to set up
TwinDos straight away.
Useful tip: To postpone set-up until
later: touch the Skip sensor. The
following message will then appear in
the display:
It is possible to set up later in "Settings" /
"TwinDos".
Confirm with OK.
Settings for compartment
The procedure below describes the
procedure for Miele UltraPhase1 and
Miele UltraPhase2. The procedure for
other detergents is similar.
No agent
Agent for comp.
Miele
UltraPhase 1
Universal
detergent
Colour
detergent
Delicates
detergent
Delicates/
Woollens
OK
11:02
Touch the Miele UltraPhase 1 sensor.
The following message will then appear
in the display:
Please enter the dosing recommendation
of your detergent for a wash with normal
soiling. Take note of your water hardness
level.
The dispensing quantity for
UltraPhase1 for (hardness range
I) is preset.
48
47
46
49
50
Dosage for comp.
ml
OK
11:02
Confirm the preset value with the OK
sensor, or change the value.
UltraPhase1
Hardness level I 48 ml
Hardness level II 60 ml
Hardness level III 72 ml
The following appears in the display:
Insert container
Before using for the first time
23
Remove the foil from the detergent
cartridge.
Open the access panel for TwinDos.
Push the UltraPhase1 detergent
cartridge into compartment1 until it
locks into position.
The following message will appear in
the display:
Now enter the settings for UltraPhase 2.
Before using for the first time
24
Settings for compartment
The dispensing quantity for
UltraPhase2 for (hardness range
I) is preset.
36
35
34
37
38
Dosage for comp.
ml
11:02
OK
Confirm the preset value with the OK
sensor, or change the value.
UltraPhase2
Hardness level I 36 ml
Hardness level II 45 ml
Hardness level III 54 ml
The following appears in the display:
Insert container
Remove the foil from the detergent
cartridge.
Push the UltraPhase2 detergent
cartridge into compartment2 until it
locks into position.
When the cartridge is pushed in, the
display message switches to:
"TwinDos" is set up. Changes can be
made in "Settings" / "TwinDos".
Confirm with the OK sensor.
Close the TwinDos access panel.
The display changes to the calibration
programme.
Before using for the first time
25
6. Starting the calibration
programme
For optimum water and energy
consumption and excellent wash
results, it is important to calibrate the
washing machine.
To do this, the Cottons programme
must be run without laundry and
without detergent.
No other programmes can be started
until calibration has been carried out.
The following message appears in the
display:
Turn on the tap and run the Cottons 90°C
programme without any laundry
Confirm with the OK sensor.
The display will then change to the
standard display for the Cottons
programme.
11:02
90 °C 1600
1:57
Cottons
h
Overview
Temperature Spin speed
TwinDos Extras
not selectedWhites
Timer Save
rpm
Touch the Start/Stop sensor.
The calibration programme is started. It
will take approximately 2hours.
At the end of the programme the
following message will appear in the
display:
Set-up completed
Take hold of the door and pull it
open.
Useful tip: For safety reasons, close the
door when the washing machine is not
in use. Otherwise there is a danger of
objects being placed inadvertently in
the drum. If these remain unnoticed and
were washed in the next load, they
could damage the laundry. An open
door is also a danger to pets and
children.
Switch the washing machine off with
the control.
Washing environmentally and economically
26
Energy and water consumption
– To get the most out of your machine,
load the maximum dry load for the
programme you are using.
The energy and water consumption
will be the lowest in relation to the
size of the load.
– When smaller amounts of laundry are
washed, the Auto load control system
will reduce the amount of water and
energy used.
– Use the Express20 programme for
small, lightly soiled loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Using lower temperature
settings will save energy.
– Washing at low temperatures and/or
using liquid detergents can cause
bacteria and odours to build up in the
washing machine. Miele therefore
recommends cleaning the washing
machine once every month.
The washing machine reminds you to
do so with the following message in
the display: Hygiene info: Select
"Maintenance" and start the "Clean
machine" programme..
– Use the hot water connection to save
energy
or
– an alternative water supply.
Detergent consumption
– For precise dispensing, use
automatic detergent dispensing.
– Adjust the dosage to the degree of
soiling of the laundry.
– Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
When drying with a tumble
dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Washing environmentally and economically
27
EcoFeedback
You can view information about the
energy and water consumption of your
washing machine with the pull-down
menu.
The following information will appear in
the display:
– An estimate of the energy and water
consumption before the programme
begins.
– The actual energy and water
consumption during the programme
or at the end of the programme.
11:02
40 °C 1600
1:57
Cottons
h
Overview
Temperature Spin speed
TwinDos Extras
not selectednot selected
Timer Save
rpm
Open the pull-down menu.
1. Estimate
The estimated energy and water
consumption levels will be displayed
as a bar chart on the right-hand side.
The more bars visible, the higher the
energy or water consumption.
The estimate will vary depending on the
wash programme, temperature and any
Extras selected.
2. Actual consumption
You can view the actual amount of
energy and water used by a
programme both during and at the
end of the programme.
The costs can also be displayed. See
“Settings - Consumption” for more
detailed information on costs.
The consumption will alter as the
programme progresses.
If the door is opened or the appliance
has switched off automatically at the
end of the programme, the data will
revert to the estimated consumption.
Useful tip: You can view the
consumption data for the last wash
programme and for total consumption
(see “Settings - Consumption”).
1. Preparing the laundry
28
Empty all pockets.
Damage due to foreign objects.
Nails, coins, paper clips, and so on
can cause damage to garments and
components in the machine.
Check the laundry before washing
and remove any foreign objects.
Sorting the laundry
Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Useful tip: Dark textiles often contain
excess dye and should be washed
separately several times before being
included in a mixed load. Always wash
white and coloured items separately.
Pre-treating stains
Badly soiled areas and stains should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub.
Useful tip: Stains (e.g. blood, egg,
coffee, tea) can be pre-treated using
some handy tricks which can be found
in the Miele guide to laundry care.
Please contact Miele to obtain a copy
of this booklet.
Damage due to solvent-based
cleaning agents.
Cleaning agents containing benzine,
stain remover, etc., can damage
plastic parts.
When pre-treating garments, make
sure that any plastic parts (e.g.
buttons) do not come into contact
with cleaning agent.
Risk of explosion due to solvent-
based cleaning agents.
If solvent-based cleaning agents are
used, an explosive mixture can form.
Never use solvent-based cleaning
agents in the washing machine.
General tips
– Curtains: Remove lead weights first
or place in a laundry bag.
– Underwiring and collar stiffeners: Any
loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
– Close any zips, attach velcro
fasteners, fasten hooks and eyes etc.
before washing.
– Fasten duvet covers and pillow cases
to prevent small items from being
rolled up inside them.
Do not wash any items in this machine
which are specified by the manufacturer
as not washable on the care label (
symbol).
2. Selecting a programme
29
Switching on the washing
machine
Press the button.
The interior drum lighting will come on.
The drum lighting will go out
automatically after five minutes.
Useful tip: To switch the lighting on
again, open the pull-down menu from
the overview menu and then touch the
sensor.
The main menu will then appear in the
display.
Selecting a programme
Touch the Programmes sensor.
11:02
2:39
2:59
1:59
1:09h
h h
h
Cottons
Cottons Delicates
Minimum iron
Programmes
Help
Scroll to the right of the display until
the programme you want appears.
Touch the sensor for that programme.
The display will change to show the
Overview menu.
11:02
40 °C 1600
2:39
Cottons
h
Overview
Temperature Spin speed
TwinDos Extras
not selectedColour
Timer Save
rpm
There are 3 further ways of selecting a
programme.
1. Favourites
2. Washing assistant
3. MobileControl
3. Selecting programme settings
30
Selecting the temperature
You can alter the preset temperature
of a wash programme.
Touch the Temperature sensor.
Select the desired temperature.
The display will change to show the
Overview menu.
Selecting a spin speed
You can alter the preset spin speed of
a wash programme.
Touch the Spin speed sensor.
Select the spin speed you want.
The display will change to show the
Overview menu.
Activating TwinDos
TwinDos dispensing is automatically
activated for all programmes in which
dispensing is possible.
1. Switch TwinDos on or off
Touch the TwinDos sensor and select
Off or On.
2. Select the detergent
When using Miele's 2-phase system
you must set the colour of the laundry.
Select Whites for loads of white items,
or Colours for loads containing
coloured items.
If you are using a different type of
detergent, this must be selected.
Select compartment or .
Useful tip: Only those detergents that
can be used with the programme are
displayed.
3. Select the degree of soiling.
The display will ask you to enter the
degree of soiling of the laundry.
Select Light, Normal or Heavy.
Confirm your selection with the OK
sensor.
Automatic dispensing is now switched
on.
The display will change to show the
Overview menu.
See “5.Adding detergent - TwinDos” for
more information.
3. Selecting programme settings
31
Selecting Extras
You can supplement the wash
programmes with Extras.
Touch the Extras sensor.
Select one or more Extras.
Not all Extras can be used with every
programme, e.g. Eco and Quick. Extras
that cannot be combined are greyed
out and cannot be selected.
Confirm with the OK sensor.
The display will change to show the
Overview menu.
See “Extras” for further information.
Activating CapDosing
If you can use CapDosing with a wash
programme:
Touch the CapDosing sensor.
The types of capsules which can be
used with the programme will appear in
the display.
Select the type of capsule you want.
CapDosing is now active.
The display will change to show the
Overview menu.
See “5.Adding detergent - CapDosing”
for more information.
Stains
In order to clean stained laundry more
effectively, you can choose from a list
of various types of stains. The wash
programme will then adapt to the type
of stain selected.
Touch the Stains sensor.
Select the type of stains in your load
from the list.
Confirm your selection with the OK
sensor.
With some stains, helpful information
will also appear in the display when
they are selected.
Confirm the information with OK.
The display will change to show the
Overview menu.
Timer
You can use the Timer to set the finish
time or the start time for a wash
programme.
See “Timer” for further information.
4. Loading the washing machine
32
Opening the door
Take hold of the door and pull it
open.
Check the drum for pets or foreign
objects before loading it with
laundry.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this reduces cleaning efficiency and
causes creasing.
Unfold the laundry and load loosely in
the drum.
Mixing both large and small items
gives better wash results and also
helps distribute the load evenly during
spinning.
Useful tip: The maximum load for the
programme selected will appear in the
pull-down menu.
The percentage of the maximum load
size in the drum is shown in 25%
increments, and the amount of
detergent to dispense if automatic
dispensing is not being used.
Closing the door
Make sure that no items are caught
between the door and the seal.
Shut the door with a gentle swing.
5. Adding detergent
33
There are several options for adding
detergent.
TwinDos
The washing machine is equipped with
the TwinDos system.
TwinDos has to be activated as
described in “Before using for the first
time”.
How UltraPhase1 and UltraPhase2
work
UltraPhase1 is a liquid detergent which
dissolves dirt and removes the most
common stains. UltraPhase2 is a
bleaching agent and removes stubborn
stains. For the best washing result,
these two agents are dispensed at
separate times during the wash
process. UltraPhase1 and UltraPhase2
clean white and coloured fabrics
thoroughly. UltraPhase1 and
UltraPhase2 single use cartridges are
available to order from Miele or via the
internet at shop.miele.com (see the end
of this booklet for details).
Activating TwinDos dispensing
TwinDos dispensing is automatically
activated for all programmes in which
dispensing is possible.
Useful tip: The detergent dispensing
quantities are preset. If too much foam
builds up, the dispensing quantity can
be reduced via the Settings /
Programme sequence / TwinDos menu.
Changing TwinDos dispensing
You can change the suggested colour
composition of the laundry.
Touch the TwinDossensor and select
the colour composition of your
laundry.
Deactivating TwinDos dispensing
Touch the TwinDos sensor.
Touch the Off sensor.
Removing the detergent cartridges
Press the yellow button above the
cartridge to release the lock.
Pull out the cartridge.
5. Adding detergent
34
Degree of soiling
The level of soiling in laundry is divided
into three settings:
– Light
No visible soiling or stains
– Normal
Visibly soiled and/or just a few slight
stains
– Heavy
Heavily soiled and/or stains clearly
visible.
The dispensing amount for TwinDos
and the amount of water required for
rinsing is preset for the Normal level
of soiling.
Touch the TwinDossensor to select a
different level of soiling.
The amount of detergent and water will
be adjusted to suit the selected level of
soiling.
Some programmes will not let you set
the level of soiling. These programmes
are designed for lightly soiled laundry
only.
Using other methods to remove
stains
If you wish to use additional methods of
stain removal, you have the following
options:
– Using the Booster cap and activating
CapDosing.
– Add stain remover to the
compartment.
5. Adding detergent
35
Detergent dispenser drawer
Any detergent suitable for automatic
front loading washing machines can be
used with this appliance. Please
observe the instructions for use and
dosage on the detergent packaging.
Ensure that TwinDos dispensing is
deactivated.
Add detergent in accordance with the
value in the pull-down dosage display.
The percentage shown relates to the
amount of detergent recommended by
the manufacturer on the packaging.
40% = Add slightly less than half
the amount recommended
50% = Add half the amount
recommended
60% = Add slightly more than half
the amount recommended
75% = Add three quarters of the
amount recommended
100% = Add the full amount
recommended
Take the hardness level of your water
into account.
Filling with detergent
Pull out the detergent drawer and add
detergents to the compartments.
Detergent for the pre-wash (divide
the total recommended amount as
follows: add ⅓ to compartment
and ⅔ to compartment )
Detergent for the main wash and
soaking
Fabric softener, liquid starch, or
capsules
See “Detergent” for further information.
Using detergent tablets or pods
Always put detergent tablets or pods
directly in the drum with the laundry.
They cannot be added via the detergent
dispenser drawer.
Using liquid detergent with a pre-
wash
Liquid detergent cannot be used for the
main wash if the pre-wash has been
selected.
Use TwinDos dispensing if you are
activating the pre-wash.
5. Adding detergent
36
Adding fabric softener
Add fabric softener or liquid starch to
the compartment. Do not exceed
the maximum level mark.
It will be automatically dispensed in the
final rinse. At the end of the programme
a small amount of water remains in the
fabric softener compartment.
If starching frequently, thoroughly
clean the dispenser compartment,
especially the siphon tube, regularly.
Tips on dosing
Adjust the detergent dosage to the level
of soiling of the laundry and the size of
the load.
Reduce the amount of detergent with
smaller loads (e.g. reduce the amount
of detergent by ⅓ when washing a half
load).
Too little detergent results in:
– laundry not getting properly clean
and with time it may become grey
and hard to the touch.
– a build-up of mould in the washing
machine.
– grease not being completely removed
from the laundry.
– limescale deposits on the heater
elements.
Too much detergent results in:
– poor wash, rinse, and spin results.
– a higher water consumption as an
extra rinse cycle is automatically
activated.
– a greater burden on the environment.
See “Detergent” for further information
on detergents and dosage.
5. Adding detergent
37
CapDosing
If you selected CapDosing when setting
the programme, detergent will be
dispensed via the capsule for this wash
programme.
Only one capsule can be selected per
wash programme.
Three different types of capsule are
available:
= Fabric care (e.g. fabric
softener)
= Additives (e.g. detergent
enhancers)
= Detergent (for the main wash
only)
Depending on the setting selected, the
detergent, additive or fabric care agent
will be dispensed via the capsule.
Each capsule contains the correct
amount for one wash cycle.
Caps are available to order from Miele
or from the Miele online shop (see the
end of this booklet for contact details).
Capsules pose a health risk.
The ingredients of capsules can be
hazardous to health if they are
swallowed or come into contact with
skin.
Keep capsules out of the reach of
children.
Inserting a capsule
Open the detergent dispenser drawer.
Open the lid of the /
compartment.
Press the capsule in firmly.
5. Adding detergent
38
Close the lid and press it firmly shut.
Close the detergent dispenser
drawer.
The capsule is opened by the act of
inserting it in the detergent dispenser
drawer. The contents can run out of
the capsule if you then remove it
from the drawer before it is used.
Dispose of opened capsules.
The wash programme will dispense the
contents of the capsule at the correct
time.
Water intake to the compartment
is solely via the capsule.
Do not add any additional fabric
softener to the compartment.
Remove the empty capsule at the
end of the programme.
For technical reasons a small amount
of water will remain in the capsule.
6. Starting the programme - the end of the programme
39
Starting a programme
The programme can be started when
the Start/Stop sensor is flashing on and
off.
Touch the Start/Stop sensor.
The door will lock ( will appear in the
display) and the programme will start.
The programme status will appear in
the display.
11:02
Cottons
Status
Time left
h2:27
Main wash
Add laundry
The washing machine will keep you
updated on the programme status and
the time remaining for the programme
to run.
If a Delay start time has been selected,
this will count down in the display until
the programme starts.
The drum lighting switches off once the
programme has started.
At the end of the programme
The door remains locked during the
Anti-crease phase and Finish/Anti-crease
and Unlock with "Start/Stop" appear in
the display.
Touch the Start/Stop sensor. The
door will be unlocked.
The door unlocks automatically at the
end of the Anti-crease phase.
Pull open the door.
Remove the laundry.
Items left in the drum could discolour
other items in the next wash or
become discoloured themselves.
Remove all items from the drum.
Check the folds in the door seal for
any small articles, e.g. buttons, which
might be lodged there.
Useful tip: For safety reasons, close the
door when the washing machine is not
in use. Otherwise there is a danger of
objects being placed inadvertently in
the drum. If these remain unnoticed and
were washed in the next load, they
could damage the laundry. An open
door is also a danger to pets and
children.
Switch the washing machine off with
the control.
If applicable, remove the used
capsule from the detergent dispenser
drawer.
Useful tip: Leave the detergent
dispenser drawer slightly open to allow
it to dry.
Spinning
40
Final spin speed in the
programme
When a programme is selected, the
optimum spin speed for this wash
programme will appear in the display.
A faster spin speed can be selected for
certain wash programmes.
The highest selectable spin speed is
indicated in the table.
Programme rpm
Cottons 1600
Cottons 1600
Minimum iron 1200
Delicates 900
QuickPowerWash 1600
Automatic plus 1400
Woollens 1200
Silks 600
Express 20 1200
Shirts 900
Denim 900
Dark garments 1200
Sportswear 1200
Trainers 600
Outerwear 800
Proofing 1000
Down filled items 1200
Down duvets 1200
Pillows 1200
Cottons hygiene 1600
Curtains 600
First wash 1200
Separate rinse 1600
Starch 1200
Freshen up –
Steam care –
Drain/Spin 1600
Clean machine 900
Spinning
41
Omitting the final spin (Rinse
hold)
If Rinse hold is selected, the laundry
remains in the water following the final
rinse cycle. This helps prevent creasing
if the laundry is not going to be
removed from the drum immediately
after the end of the programme.
Select the Rinse hold Extra.
Starting the final spin
You can reduce the spin speed.
Touch the Change spin speed sensor.
Select the desired spin speed.
Start the final spin with the Start/Stop
control.
Ending the wash programme
Select this option if you want to remove
the laundry when it is dripping wet and
without having been spun.
Touch the Change spin speed sensor.
Select Spin speed 0rpm (no spin).
Touch the Start/Stop sensor.
The water will be pumped away.
Rinse and interim spin
There is a spin cycle after the main
wash and between the rinses. A
reduction in the final spin speed will
also reduce the interim spin speed.
Omitting interim spin and the
final spin
Touch the Spin speed sensor.
Select the 0 rpm setting.
After the last rinse, the water will be
pumped away and the Anti-crease
phase will switch in.
In some programmes an additional rinse
is introduced with this setting.
Programme chart
42
Cottons Cold to 90°C Max. load 9.0 kg
Items Cottons, linens or cotton mix fabrics, e.g. table linen, towelling,
underwear, T-shirts etc.
Notes – The Cottons 60°/40°C programme has a shorter programme
duration, longer temperature holding times and higher energy
consumption than the Cottons / programme.
– Where particularly high levels of hygiene are required, please
select a temperature of 60°C or higher.
Cottons Max. load 9.0kg
Items Cottons, linens or cotton mix fabrics, e.g. table linen, towelling,
underwear, T-shirts etc.
Notes With the actual wash temperature reached will be lower than
60°C although the wash performance is the same as with the
standard Cottons 60°C programme.
Cottons Max. load 9.0kg
Items Normally soiled cotton garments.
Notes These settings are the most efficient in terms of energy and water
consumption for washing cottons.
Energy labelling programme according to AS/NZS 2040.1 & AS/NZS 2040.2
Minimum iron Cold to 60°C Max. load 4.0kg
Items Synthetic, mixed fibre and easy care cotton.
Notes Reduce the spin speed for fabrics which crease easily.
Delicates Cold to 60°C Max. load 3.0kg
Items Delicate garments made from synthetic fibre, mixed fibre, rayon and
viscose.
Notes For items which crease easily, deselect the spin.
Programme chart
43
QuickPowerWash 40°C – 60°C Max. load 5.0kg
Items Lightly soiled garments which are also suitable for washing in the
Cottons programme.
Notes A special saturation process and wash rhythm ensure that the
laundry is cleaned particularly quickly and thoroughly.
Automatic plus Cold to 40°C Max. load 6.0kg
Items Mixed loads of garments suitable for the Cottons and Minimum iron
programmes. Sort according to colour.
Notes The wash parameters (e.g. water level, wash rhythm and spin speed)
are adjusted automatically in this programme to ensure the best
possible care and wash result for each item.
Woollens Cold to 40°C Max. load 2.0kg
Items Machine-washable or hand-washable wool or wool blend fabric. If
the care label does not specify a temperature, wash using the cold
setting.
Notes Reduce the spin speed for items which crease easily.
Silks Cold to 30°C Max. load 1.0kg
Items Silks and other hand-washable fabrics with no wool content, e.g.
satin, lace and silk.
Notes Place tights, bras etc. in a washing bag.
Express 20 Cold to 40°C Max. load 3.5 kg
Items Cotton garments that have hardly been worn or are only very lightly
soiled.
Notes The Quick Extra is activated automatically.
Programme chart
44
Shirts Cold to 60°C Max. load 1.0kg/2.0kg
Items Shirts and blouses made of cotton and mixed fibre.
Notes – Pre-treat collars and cuffs if necessary.
– Wash silk shirts and blouses in the Silks programme.
– If the preset Pre-ironing option is switched off, the maximum load
capacity is increased to 2.0kg.
Denim Cold to 60°C Max. load 3.0kg
Notes – Wash denim inside-out.
– Denim often contains excess dye and may run during the first few
washes. Wash light and dark coloured items separately.
– Close any zips, do up buttons etc. before washing.
Dark garments Cold to 60°C Max. load 3.0kg
Items Black and dark items made of cotton or mixed fibres.
Notes Wash inside-out.
Sportswear Cold to 60°C Max. load 3.0kg
Items Sportswear such as singlets and leggings as well as microfibre and
fleece garments.
Notes – Do not use fabric softener.
– Observe the manufacturer's care label.
Trainers Cold to 40°C Max. 2 pairs of shoes
Items Sport shoes only (not leather shoes).
Notes – Observe the instructions on the care label.
– Brush coarse soiling off first.
– Close Velcro fasteners.
– Do not use fabric softener.
– Use the drying basket for tumble drying.
Programme chart
45
Outerwear Cold to 40°C Max. load 2.5kg
Items Performance outerwear (e.g. jackets and trousers) made from
membrane fabric such as Gore-Tex®, SYMPATEX®,
WINDSTOPPER® etc.
Notes – Zip up or close jackets before washing.
– Do not use fabric softener.
– If required, these garments can also be re-proofed using the
Proofing programme. Proofing should not be done every time the
garment is washed.
Proofing 40°C Max. load 2.5kg
Items Treating microfibre fabric, skiwear and table linen made from mainly
synthetic fibres to provide a water and dirt resistant finish.
Notes – The items should be freshly laundered and spun or dried before
proofing.
– For best results, the items should be heat-treated afterwards either
in a tumble dryer or by ironing.
Down filled items Cold to 60°C Max. load 2.0kg
Items Jackets, sleeping bags, pillows and other down-filled items.
Notes – Remove air from the items before washing to prevent an excessive
build-up of foam. To do this, either push the items into a narrow
laundry bag to compress them or tie the items together with a
washable strap.
– Please observe the instructions on the wash care label.
Programme chart
46
Down duvets Cold to 60°C Max. load 2.5kg
1 down duvet 2.20m x
2.00m
Items Quilts, duvets and pillows with feather or down filling.
Notes – Remove air from the items before washing to prevent an excessive
build-up of foam. To do this, either push the items into a narrow
laundry bag to compress them or tie the items together with a
washable strap.
– Please observe the instructions on the wash care label.
Pillows Cold to 60°C 2 pillows (40 x 80cm) or
1 pillow (80 x 80cm)
Items Synthetic filled washable pillows.
Notes – Remove air from the items before washing to prevent an excessive
build-up of foam. To do this, either push the items into a narrow
laundry bag to compress them or tie the items together with a
washable strap.
– Please observe the instructions on the wash care label.
Cottons hygiene 60°C to 90°C Max. load 9.0 kg
Items Cotton or linen with direct skin contact or for which special hygiene
requirements apply, e.g. underwear, bed linen, encasing products.
Notes – Temperature holding times are longer than in the Cottons
programme.
– Observe the instructions on the care label.
Programme chart
47
Curtains Cold to 40°C Max. load 2.0 kg
Items Curtains, including net curtains, specified as machine-washable by
the manufacturer.
Notes – To remove dust, the Pre-wash Extra is selected automatically.
– For curtains which crease easily, reduce the spin speed or
deselect the spin.
– Remove weights from curtains.
First wash Cold to 40°C Max. load 2.0kg
Items New items made of cotton, towelling and polyester fabric.
Notes Use this programme to wash any manufacturing residues out of new
items.
Separate rinse Max. load 8.0kg
Items For rinsing hand-washed items.
Notes Reduce the spin speed for items which crease easily.
Starch Max. load 8.0kg
Items Starching table cloths, serviettes and workwear.
Notes – Reduce the spin speed for items which crease easily.
– Laundry that is to be starched should be washed but not treated
with fabric softener.
Programme chart
48
Freshen up Max. load 1.0kg
Items Dry, clean cotton, linen or mixed fibre garments which are slightly
creased.
The garments must be suitable for drying in a tumble dryer and
suitable for ironing .
Notes – Smaller loads give a better result.
– Remove garments as soon as the programme has finished and
then tumble dry using the Gentle smoothing programme or place
on a hanger to dry.
– Not suitable for garments made of wool or wool blend fabric.
Steam care Max. load 2.0kg
Items Reduces the amount of creasing in damp, freshly washed and spun
cotton or linen garments.
The garments must be suitable for drying in a tumble dryer and
suitable for ironing .
Notes – 5-6 shirts make up a load of approx. 2.0kg.
– Smaller loads give a better result.
– Remove garments as soon as the programme has finished and
then tumble dry using the Gentle smoothing programme or place
on a hanger to dry.
– Not suitable for garments made of wool or wool blend fabric.
Drain/Spin Max. load 8.0kg
Notes – Drain only: Select 0 rpm for the spin speed.
– Make sure you select the appropriate spin speed.
Programme chart
49
Maintenance
The washing machine has two maintenance programmes.
1. Clean machine for cleaning the washing machine.
2. Clean "TwinDos" for maintenance of the TwinDos compartments /. See
“Cleaning and care – TwinDos maintenance” for more details.
Clean machine 85°C No load
With frequent washing at low temperatures there is a danger of a build-up of
bacteria in the washing machine.
Cleaning the washing machine will significantly reduce bacteria, mould, and
biofilm and prevent the build-up of unpleasant odours.
Notes – Optimum results can be achieved by using the Miele IntenseClean
machine cleaner. Alternatively, a universal powder detergent can
be used.
– Dispense the washing machine cleaner or universal detergent
directly in the drum.
– Do not load any laundry. The drum must be empty for this
machine maintenance wash.
Extras
50
You can use the Extras sensors to
augment the wash programmes.
Quick
The programme duration is reduced.
Mechanical action and energy usage
are increased.
Eco
The Eco Extra helps to save energy. The
wash temperature is reduced and the
wash duration is increased in return.
The wash programme continues to
provide excellent results.
Water plus
The water level in the main wash and
the rinses will be increased if the Water
plus Extra is selected.
You can select by how much the water
level is increased (see “Settings - Water
plus level”).
Extra rinse
An additional rinse cycle can be carried
out to give a better rinse result.
SingleWash
For efficiently washing a very small load
(<1kg) in a normal wash programme.
The wash duration is reduced.
Please note the following advice:
– Use liquid detergent
– Reduce the dosage to a maximum of
50% of the amount quoted for a
½load
Pre-ironing
In order to reduce creasing, the laundry
undergoes a smoothing process at the
end of the programme. Reducing the
maximum load by 50% will give a better
result. Follow the instructions in the
display. Small loads give a better result.
The garments must be suitable for
drying in a tumble dryer and
suitable for ironing .
Pre-wash
For laundry with large amounts of dirt,
e.g. dust and sand.
Extras
51
Soak
For heavily soiled and stained items
with protein stains.
A duration of between 30minutes and
6hours can be chosen for the soak
process in 30-minute increments. See
“Settings” for more information.
The factory default setting is
30minutes.
Intensive
For hard-wearing laundry that is very
heavily soiled. Cleaning efficiency is
increased through more intense
mechanical action and the application
of more heat energy.
AllergoWash
This option should be used where high
standards of hygiene are required. More
energy is used to lengthen temperature
holding times and more water is used to
increase rinsing efficiency. The items
must be suitable for drying in a tumble
dryer and suitable for ironing
.
Extra gentle
Drum rotation and wash duration are
reduced. Lightly soiled fabrics are
washed more gently.
Extra quiet
This option reduces noise levels during
the wash programme. Use this if you
want to wash during quiet periods (for
instance when children are sleeping).
The final spin is automatically reduced
to (Rinse hold). The programme
duration is increased.
Rinse hold
The laundry is not spun after the final
rinse and remains in the final rinse
water. This helps prevent creasing if the
laundry is not going to be removed from
the drum immediately after the end of
the programme.
Not all the Extras can be used with
every programme. If an Extra is not
permitted for a wash programme, it
will not be shown in the display. See
“Wash programme chart - Extras”.
Wash programme chart - Extras
52
Quick Eco Water plus
Extra
rinse
SingleWash
Pre-
ironing
Cottons X X X X X X
Cottons X – X X X X
Minimum iron X X X X X X
Delicates X X X X X X
QuickPowerWash – – – X X
Automatic plus X X X X X X
Woollens – – – – X –
Silks – – – – X –
Express 20 – – – – X
Shirts X X X X X
Denim X X X X X X
Dark garments X X X X X
Sportswear X X X X X X
Trainers – – X – – –
Outerwear X X X X – –
Proofing – – – – – –
Down Items X X X X – –
Down duvets X X X X – –
Pillows X X X X – –
Cottons hygiene X X X X – X
Curtains X X X X – X
First wash – – X X X X
Separate rinse – – X – – –
Starch – – X – – –
X = can be selected
– = cannot be selected
= activated automatically
None of the Extras can be selected with programmes which are not listed in the chart.
Wash programme chart - Extras
53
Pre-wash Soak Intensive AllergoWash
Extra
gentle
Extra quiet Rinse hold
X X X X X X X
X X X X X X X
X X X X X X X
X X – X X X X
– – – – – – X
X X – X X X X
– – – – – X X
– – – – – X X
– – – – – – X
X X – X X X X
X X – X X X X
X X – X X X X
X X – X X X X
– – – – – X X
X X – – X X X
– – – – – – X
X – – X X X X
X – – X X X X
X – – X X X X
X X – X X X X
X – – X X X X
– – – – X X X
– – – – – – X
– – – – – – X
Programme sequence
54
Main wash Rinse Spin
Water
level
Wash
rhythm
Water
level
Rinses
Cottons
2-5
1)2)3)
Cottons
2-5
2)3)
Minimum iron
2-4
2)3)
Delicates
2-4
2)3)
QuickPowerWash 1
Automatic plus
2-4
2)3)
Woollens 2
Silks 2
Express 20 1
Shirts
3-4
3)
Denim
2-4
2)3)
Dark garments
3-5
2)3)
Sportswear
2-3
3)
Trainers 2
Outerwear
3-4
3)
Proofing – 1
Down filled items
4)
3-4
3)
Down duvets
4)
3-4
3)
Pillows
4)
3-4
3)
Cottons hygiene
3-5
2)3)
Curtains
3-4
3)
First wash
2-3
3)
Separate rinse – – 2
Starch – –
Programme sequence
55
= low water level
= medium water level
= high water level
= intensive rhythm
= normal rhythm
= sensitive rhythm
= ultra sensitive rhythm
= handwash rhythm
= carried out
– = not carried out
This washing machine has fully
electronic controls with automatic load
control. The washing machine takes in
the right amount of water required for
the programme depending on the
amount of laundry and its absorbency
rate.
The programme sequences outlined in
the chart are based on the basic
programme with a full load.
The washing machine programme
sequence display shows which stage of
the programme has been reached.
Special features in the
programme sequence
Anti-crease:
At the end of the programme the drum
continues to turn at intervals for up to
30minutes to help prevent creasing.
Exception:
There is no anti-crease
phase in the Woollens and Silks
programmes.
The door can be opened at any time
during the anti-crease phase.
1)
If a temperature of 60°C or higher is
selected, two rinses are carried out. If
a temperature of less than 60°C is
selected, three rinses are carried out.
2)
An additional rinse is carried out if:
– there is too much foam in the drum.
– a spin speed lower than 700rpm has
been selected.
3)
An additional rinse is carried out if:
– The Extra rinse Extra has been
selected.
4)
Run-up to spin
: A run-up to spin is
carried out before the wash process
begins to deflate down-filled items.
Subsequent water intake for the main
wash is through compartment .
Programme sequence
56
PowerWash 2.0
PowerWash 2.0, a washing technique
developed by Miele, is activated in the
following programmes with small and
medium-sized loads:
– Cottons
– Minimum iron
– Shirts
– Automatic plus
How it works
Conventional washing techniques wash
with more water than the laundry can
absorb. This total volume of water
needs to be heated.
The PowerWash 2.0 washing technique
only uses slightly more water than the
laundry can absorb. The water which
has not been absorbed by the laundry
heats up the drum and the laundry and
is sprayed into the laundry over and
over again. This reduces the amount of
energy used.
Activation
The washing machine calculates the
load at the beginning of the wash
programme. PowerWash 2.0 is
activated if the following conditions are
present:
– There is a small to medium-sized
laundry load in the drum.
– The temperature selected does not
exceed 60°C.
– The final spin speed selected must
not be lower than 600rpm.
– CapDosing (, ) ) has not been
selected for the main wash.
With some options (e.g. Pre-wash,
Water plus) PowerWash 2.0 is not
activated.
Special features
– Drenching phase
The washing machine will spin a few
times at the beginning of the
programme. During spinning, the
water discharged is sprayed back
into the laundry in order to achieve
optimum moisture penetration.
The optimum water level is set at the
end of the drenching phase. If
necessary, the washing machine will
pump water away and take in a little
more fresh water.
– Noises during the heating phase
Unusual bubbling noises can occur
while the laundry and the drum are
being heated.
Changing the programme sequence
57
Cancelling a programme
You can cancel a programme at any
time after it has started.
Touch the Start/Stop sensor.
The following will appear in the display:
Cancel the programme?
Select Yes.
The following will appear in the display:
Programme cancelled.
The suds will be pumped away.
Wait until the door unlocks.
Pull open the door.
Remove the laundry.
Selecting another programme
Close the door.
Select the required programme.
Add detergent to the detergent
dispenser drawer, if necessary.
Touch the Start/Stop sensor.
The new programme will begin.
Interrupting a programme
Switch the washing machine off with
the control.
Switch the washing machine back on
with the control to continue with
the same programme.
Changing a programme
After the start of a programme it is no
longer possible to select a different
programme.
Adding or removing laundry
You can add or remove items during the
first few minutes after the programme
has started.
11:02
Cottons
Status
Time left
h2:27
Main wash
Add laundry
Touch the Add laundry sensor.
If the message Add laundry is not
visible in the display, then it is no
longer possible to add items of
laundry.
The programme will stop and the door
will unlock.
Pull open the door.
Add laundry or remove individual
items.
Close the door.
Touch the Start/Stop sensor.
The wash programme will continue.
Garment care label symbols
58
Washing
The figure quoted in the symbol is the
maximum temperature at which the
garment can be washed. The number
of bars under the symbol indicates the
level of agitation permitted.
No bar under the symbol =
normal agitation
One bar under the symbol =
reduced agitation
Two bars under the symbol =
much reduced agitation
Hand wash (If no temperature is
specified, use the lowest
temperature or cold)
Do not wash
Programme selection examples
Programme Garment care label
symbols
Cottons
Minimum iron
Delicates
Woollens
Silks
Express 20
Automatic plus
Drying
The number of dots indicates the
drying temperature.
Normal temperature
Low temperature
Do not tumble dry
Ironing
The number of dots indicates the
ironing temperature.
approx. 200℃
approx. 150℃
approx. 110℃
Do not steam iron garments
carrying this symbol as this
could cause irreversible
damage.
Do not iron
Professional cleaning
Dry clean only. The letters
indicate the type of cleaning
agent required.
Professional Wet Clean only
Do not dry clean
Bleaching
Any oxidising bleaching agent
can be used
Only use an oxygen based
bleach or a non-chlorine bleach
Do not bleach
Favourite programmes
59
Creating a Favourite
programme
You can save your own customised
wash programmes under names of your
choice.
There are two ways to create a
Favourite programme.
Option 1
The main menu must be visible in the
display. Touch the Favourites sensor.
The display will change to show the
Favourites menu.
Touch the Create sensor.
The display will change to show the
Create Favourites menu.
Select the required programme.
Select all the programme settings you
want.
Then select Save.
Enter a name.
Option 2
You can save a programme which has
been selected as a Favourite
programme before you start it.
Before the programme starts, touch
the Save sensor.
Enter a name.
If 12 Favourites have already been
saved, the Create or Save sensor
will not be visible. Delete an existing
Favourite if you wish to create a new
one.
Entering a name
It is best to select short, memorable
names.
Touch the letters or characters you
want.
Confirm with the Save sensor.
The wash programme will then be
saved to the Favourites programme list.
Changing a Favourite
programme
You can rename, delete or move a
Favourite programme.
Select Favourites from the main menu.
Touch the Favourite programme that
you wish to change until the Context
menu opens.
Select Rename, Delete or Move.
Washing assistant
60
The washing assistant helps you with
loads consisting of items with different
care instructions. The washing machine
will use the list of items to put together
a suitable wash programme.
Scroll to the second page in the main
menu.
Touch the Washing assistant sensor.
A list of items will appear.
11:02
Fabrics
Shirts
T-shirts
Denim
Blouses
OK
Touch the appropriate sensor for your
item of laundry.
The item selected will be highlighted
orange. You can select several items.
With some items, helpful information
will also appear in the display when
they are selected.
Confirm with the OK sensor.
Follow the instructions in the display.
A summary of the selected parameters
will then appear in the display.
Confirm with the OK sensor or select
Change if you would like to make any
changes.
The programme which has been
tailored to your laundry is ready to start.
Useful tip: You can add individual
programme settings, e.g. Extras before
you start the programme.
Timer
61
The Timer can be used to set the time
at which a programme starts or finishes.
The programme start can be delayed by
up to 24hours.
Setting the Timer
Touch the Timer sensor.
Select the Finish at or Start at option.
Set the hours and the minutes and
confirm your entry with the OK
sensor.
Changing the Timer
The selected times for the Timer can be
changed before the programme starts.
Touch the or sensor.
Change the specified time and
confirm with the OK sensor.
Deleting the Timer
The selected time for the Timer can be
deleted before the programme starts.
Touch the or sensor.
The selected time for the Timer appears
in the display.
Touch the Delete sensor.
Confirm with the OK sensor.
The selected time for the Timer is now
deleted.
Starting the Timer
Touch the Start/Stop sensor.
The door will lock and the time the
programme starts will appear in the
display.
After the programme has started, the
selected time can only be changed or
cancelled by interrupting the
programme.
The programme can now be started.
Touch the Start immediately sensor.
Timer
62
SmartStart
The SmartStart function (only
functional in selected countries) lets
you define a period of time during
which your washing machine will start
automatically. The appliance will start
on receipt of a signal, e.g. from your
energy supplier, that indicates that the
electricity tariff is particularly
economical.
This function is active when the
SmartGrid setting is switched on.
The timeframe can be defined between
1 minute and 24hours. During this
period, the washing machine waits for
the signal from the energy supplier. If no
signal is sent during the defined period,
the washing machine starts the wash
programme.
Setting the timeframe
If you have activated the SmartGrid
function in Settings, SmartStart by or
SmartFinish by will appear in the display
instead of Start at or Finish at when you
touch the Timer sensor (see
“Settings – SmartGrid”).
The procedure for setting this is the
same as for setting the time for Delay
start.
Now set the time you want and
confirm with the OK sensor.
Touch the Start/Stop sensor to start
the wash programme with
SmartStart.
The selected programme will start
automatically, as soon as the energy
provider has sent the signal, or the
latest calculated start time has been
reached.
The procedure for changing or
deleting the SmartStart function is the
same as described for the Delay start
function.
Detergent
63
The correct detergent
All detergents produced for automatic
front loading washing machines are
suitable. Follow the manufacturer's
instructions and dosage
recommendations on the packaging.
The right amount to dispense
will depend on the following:
– The soiling level of the laundry.
– The quantity of laundry.
– The water hardness level. Check with
your local water authority if you do
not know the water hardness level in
your area.
Detergent dispensing aids
Use dispensing aids (e.g. balls) if these
are supplied with the detergent,
particularly when using liquid detergent.
Refill packs of detergent
When purchasing detergent, buy refill
packs wherever possible. This helps
reduce the amount of waste packaging.
Fabric softeners and liquid
starch
Fabric softeners
make garments soft to handle and help
prevent static cling when tumble drying.
Fabric shapers
are synthetic starches and give an even
stiffer hold.
Starch
stiffens and gives body to items of
laundry, e.g. shirts, tablecloths and bed
linen.
Detergent
64
Adding fabric softener or liquid
starch separately
Prepare the starch in accordance with
the manufacturer's instructions on the
packaging.
Useful tip: When adding fabric
softener, activate the Water plus Extra.
Dispensing via the detergent
dispenser drawer
Add fabric softener to the
compartment or insert the
appropriate capsule.
Add liquid starch to the
compartment and powder or
viscous starch to the
compartment.
Select the Separate rinse or Starch
programme.
Change the spin speed if necessary.
If using a capsule, touch the
CapDosingsensor and activate the
Cap.
Touch the Start/Stop sensor.
TwinDos dispensing
One of the automatic dispensing
containers must be filled with fabric
softener.
Select the Separate rinse programme.
Change the spin speed if necessary.
Touch the TwinDos sensor.
Touch the On sensor to activate
TwinDos.
Touch the Start/Stop sensor.
Colour run and dye removers/
dyes
Damage due to colour run/dye
removers.
Colour run and dye removers can
cause corrosion in the washing
machine.
Do not use colour run or dye
removers in this washing machine.
Dyes suitable for use in domestic
washing machines can be used.
However, please note that the salt used
in the dyeing process can cause
corrosion to stainless steel components
in the machine if you use dye
frequently. Always observe the
manufacturer's instructions carefully.
When using the machine to dye
fabric, it is essential to select the
Water plus Extra.
Detergent
65
Miele recommended detergents
Miele detergents and care products have been specially designed for Miele
washing machines. They are available to order via the internet at shop.miele.com
(depending on country) or from Miele.
Miele
UltraPhase 1 / 2
Miele
Cap
Miele
Cap
Miele
Cap
Cottons –
Minimum iron –
Delicates –
QuickPowerWash – – –
Automatic plus –
Woollens – – –
Silks – – –
Express 20 – –
Shirts –
Denim – –
Dark garments – –
Sportswear – – –
Trainers – –
Outerwear – – – –
Proofing – – – –
Down filled items – – –
Down duvets – – –
Pillows – – –
Curtains – –
First wash – –
Separate rinse – – –
Recommended Sportswear Fabric Softener
– Not recommended Down items Booster
WoolCare
Detergent
66
The recommendations apply to the temperature ranges given in the Programme
chart.
Universal Colour Delicates and
woollens
Special
detergent
Cottons – –
Minimum iron – – –
Delicates – – –
QuickPowerWash – –
Automatic plus – – –
Woollens – –
Silks – –
Express 20 –
1)
– –
Shirts – –
Denim –
1)
–
Dark garments –
1)
–
Sportswear – –
Trainers – – –
Outerwear – –
Down filled items – –
1)
Down duvets – –
Pillows – –
1)
Curtains
2)
– –
First wash – – –
Clean machine
2)
– –
Recommended
1)
Liquid detergent
– Not recommended
2)
Powder detergent
Cleaning and care
67
External casing and fascia
panel
Risk of electric shock!
Mains voltage is present when the
washing machine is switched off.
Disconnect the machine from the
electricity supply before cleaning or
maintenance.
Risk of damage due to ingress of
water.
The pressure of a water jet can
cause water to get into the washing
machine, resulting in damage to
components.
Do not spray the washing machine
with a water jet.
Clean the casing and control panel
with a mild cleaning agent or soap
and water and dry both with a soft
cloth.
The drum can be cleaned using a
suitable stainless steel cleaning agent
following the manufacturer's
instructions on the packaging.
Damage caused by cleaning
agents.
Solvent based cleaning agents,
abrasive cleaners, glass cleaners or
multi-purpose cleaning agents can
cause damage to plastic surfaces
and other parts.
Do not use any of these cleaning
agents.
Cleaning the detergent
dispenser drawer
Washing at low temperatures and the
use of liquid detergent can lead to a
build-up of bacteria in the detergent
dispenser drawer.
Clean the entire drawer at regular
intervals for hygiene reasons, even if
you are using the TwinDos system
exclusively.
Removing the detergent dispenser
drawer
Pull out the detergent dispenser
drawer until a resistance is felt. Press
down the release button and at the
same time pull the drawer right out of
the machine.
Clean the detergent drawer with
warm water.
Cleaning and care
68
Cleaning the siphon and the /
compartment channel
Liquid starch results in clogging. If
clogged, the siphon in the /
compartment will not work and the
compartment can overflow.
Clean the siphon particularly
thoroughly after using liquid starch a
few times.
1. Remove the siphon from
compartment and clean under
warm running water. Clean the
siphon tube in the same way.
2. Refit the siphon.
Clean the fabric softener channel
using a brush and warm water.
Cleaning the detergent dispenser
drawer housing
Use a bottle brush to remove
detergent residues and limescale
from the jets inside the detergent
dispenser drawer compartment.
Replace the detergent dispenser
drawer.
Useful tip: Leave the detergent
dispenser drawer slightly open to allow
it to dry.
Cleaning and care
69
Cleaning the drum
(Hygiene info)
Washing at low temperatures and/or
using liquid detergent can cause
bacteria and unpleasant odours to build
up in the washing machine. Use the
Clean machine programme to clean the
machine. Run this programme regularly
or at the latest when the Hygiene info:
Select "Maintenance" and start the "Clean
machine" programme. message appears
in the display.
TwinDos maintenance
Damage resulting from dried
laundry detergent.
If the system has not been used for a
long time (more than two months),
detergent in the hoses can become
viscous or dry out. The hoses can
become blocked and would then
need to be cleaned by a service
technician.
Clean the TwinDos system every
time you change the brand of liquid
detergent or fabric softener or if the
system has not been used for a long
period of time.
To clean the system, you either need a
“TwinDosCare” cleaning cartridge
(only available in selected countries) or
an empty TwinDos container.
Depending on country, both are
available from the Miele online shop.
The washing machine has a cleaning
programme for the TwinDos system.
Running the cleaning programme will
clean the hoses inside the washing
machine.
Starting the maintenance programme
Switch on the washing machine.
Scroll to the second page in the main
menu.
Touch the Maintenance sensor.
The display will then change to show
the Maintenance menu.
Select Clean "TwinDos".
Touch the sensor for the container
you want to clean.
Confirm Start Maintenance programme?
with the Yes sensor.
Follow the instructions in the display.
The hoses will now be cleaned and the
TwinDos system can be used again at
any time.
Cleaning the compartment
Detergent residue can cause clogging.
Use a damp cloth to clean the
compartment interior when you
change the cartridge or container.
Cleaning and care
70
Cleaning the water inlet filter
The washing machine has a filter to
protect the inlet valve. The filter in the
screw connection of the water inlet
hose should be cleaned approximately
every 6months, or more often if there
are frequent interruptions to the external
water supply.
First turn off the tap.
Unscrew the inlet hose from the tap.
Remove the rubber seal 1 from the
recess.
Using combination or pointed pliers,
take hold of the plastic filter bar 2 and
remove it.
Clean the filter and the seal.
Reassemble the filter and seal in the
reverse order and reconnect the hose.
The filter must be put back in place
after cleaning.
Screw the threaded union securely
back onto the tap.
Turn on the tap.
Make sure there is no water leaking
from the threaded union.
Tighten the threaded union.
Problem solving guide
71
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you won't
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
The programme does not start
Problem Possible cause and remedy
The control panel
remains dark.
There is no power to the machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the circuit breaker has tripped.
The washing machine has switched off automatically
to save energy.
Switch the machine back on.
You are asked to enter a
code.
Access via a code has been activated.
Enter the code and confirm the entry. Deactivate
the code if you do not wish this message to
appear in the display the next time the machine is
switched on.
The following appears
in the display:
Door will not lock. Call
Miele.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact Miele.
Problem solving guide
72
Fault messages after a programme has been cancelled
Problem Possible cause and remedy
Drainage fault. Clean
drain filter and pump.
Check the drain
hose.
The water outlet is blocked or restricted.
The drain hose has been fixed too high.
Clean the filters and the drain pump.
The maximum drain height is 1.0m.
Water intake fault.
Turn on the tap.
The water inlet is blocked or restricted.
Check whether the tap is turned on properly.
Check whether the inlet hose is kinked.
Check whether there is sufficient water pressure.
The filter in the water inlet is blocked.
Clean the filter.
Fault F. If restart
fails, call Miele.
There is a fault.
Disconnect the washing machine from the mains
electricity supply, either by switching it off at the
wall socket and withdrawing the plug, or by
disconnecting it at the circuit breaker.
Wait at least 2minutes before reconnecting the
washing machine to the mains electricity supply.
Then switch the washing machine on again.
Restart the programme.
If the fault message appears again, contact Miele.
Waterproof system
activated. Turn off
tap and call Miele.
The water protection system has reacted.
Turn off the tap.
Call Miele.
To switch off the fault messages: Switch the washing machine off with the
button.
Problem solving guide
73
Fault messages at the end of a programme
Problem Possible cause and remedy
Check detergent
Excessive foam has built up during washing.
Check the amount of detergent dispensed.
With automatic detergent dispensing, check the
dosage amount set.
Observe the instructions on the detergent
packaging and the degree of soiling of the laundry.
If necessary, reduce the dispensing quantity by
increments of 10%.
Hygiene info: Select
"Maintenance" and
start the "Clean
machine"
programme.
A wash programme using a temperature above 60°C
has not been run for a long time.
In order to prevent bacteria and unpleasant odours
building up in the machine, run the Clean machine
programme using Miele IntenseClean or powder
detergent.
Check hot water
intake
The water inlet for hot water is blocked or turned off.
The programme was carried out using cold water.
Check whether the tap is turned on properly.
Check whether the inlet hose is kinked.
Check whether there is sufficient water pressure.
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OK sensor.
Problem solving guide
74
Fault messages at the end of a programme
Problem Possible cause and remedy
Intensive flow: Clean
the filter and jet
nozzle or remove
foreign objects from
the pump housing
The pumps are dirty.
Clean the pumps as described in “Problem solving
guide - Opening the door in the event of a blocked
drain outlet and/or power cut”.
Restart the programme after cleaning.
The jet in the top of the door ring is blocked with fluff.
Remove the fluff with your finger. Do not use any
sharp or pointed tools to do this.
Restart the programme after cleaning.
If the fault message appears again, contact Miele.
The washing machine can still be used but with
reduced functionality.
Align the machine.
Laundry not properly
spun
The Pre-ironing Extra which runs at the end of the
programme could not be carried out properly.
Check whether the washing machine is aligned
correctly as described in “Installation and
connection – Levelling the machine”.
Check whether the maximum delivery height of
1m has been exceeded.
If the fault message appears again, contact Miele.
The washing machine can still be used but with
reduced functionality.
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OK sensor.
Problem solving guide
75
Messages or faults with the TwinDos system
Problem Possible cause and remedy
Only a few more
washes possible
before a new
cartridge is needed
for compartment .
The detergent in the cartridge is running low. There
are between 4and 8wash cycles remaining.
Order a new cartridge.
Fit a new cartridge or
fill container .
Check the wash
result.
The cartridge is empty.
Replace the cartridge.
Check whether the laundry is clean. If it is not,
there may not have been enough detergent.
Wash the items again if necessary.
Use "TwinDos" or
carry out "TwinDos"
Maintenance in the
"Maintenance"
menu. See the
operating instruction
manual for more
information.
TwinDos or automatic dispensing via compartment
and/or has not been used for a long time.
Use TwinDos for one of your next loads.
Carry out the TwinDos maintenance programme as
described in “Cleaning and care - TwinDos
maintenance”.
"TwinDos"
Maintenance for
compartment
must be started in
the "Maintenance"
menu. See the
operating instruction
manual for more
information.
TwinDos or automatic dispensing via compartment
and/or has not been used for a long time. It is
possible that detergent has dried inside the hoses.
Carry out the TwinDos maintenance programme
immediately as described in “Cleaning and care -
TwinDos maintenance”.
The messages shown on this page are examples. They may differ depending on
whether they refer to compartment or .
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OK sensor.
Problem solving guide
76
Problems with TwinDos
Problem Possible cause and remedy
There are dark specks
in the liquid detergent.
Mould has developed in the detergent.
Pour the liquid detergent out of the container and
then clean the container thoroughly.
No detergent and/or
fabric softener was
dispensed.
Automatic dispensing has not been activated.
Touch the TwinDos sensor before running the next
programme.
Automatic dispensing will be activated.
No detergent/fabric softener was dispensed although
automatic dispensing was activated.
Try again.
If detergent is still not dispensed, call Miele.
Problem solving guide
77
General problems with the washing machine
Problem Possible cause and remedy
The washing machine
smells.
Hygiene info was ignored. A programme using a
temperature above 60°C has not been run for a long
period of time.
In order to prevent bacteria and unpleasant odours
building up in the machine, run the Clean machine
programme using the Miele IntenseClean washing
machine cleaner or powder detergent.
The detergent dispenser drawer was left closed after
washing.
Leave the detergent dispenser drawer slightly
open to allow it to dry.
The machine shakes
during the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
the laundry is still wet.
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution.
The pump makes
strange noises.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
The interior drum
lighting does not come
on.
The drum lighting will go out automatically after five
minutes.
Open the pull-down menu from the overview menu
and then touch the sensor.
The drum lighting is faulty.
Call Miele.
Problem solving guide
78
General problems with the washing machine
Problem Possible cause and remedy
Large amounts of
detergent residue
remain in the detergent
dispenser drawer.
The water pressure is too low.
Clean the filter in the water inlet.
It may be useful to select the Water plus Extra.
Powder detergent used with water softeners can be
sticky.
Clean the detergent dispenser drawer and in future
add washing powder and then add the water
softener.
Fabric softener is not
completely dispensed
or too much water
remains in the
compartment.
The siphon tube is not correctly positioned, or is
clogged up.
Clean the siphon (see “Cleaning and care -
Cleaning the detergent dispenser drawer”).
At the end of the
programme there is still
liquid in the capsule.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons, a small amount of water will
remain in the capsule.
There is water next to
the capsule in the fabric
softener compartment.
CapDosing was not activated or an empty capsule was
not removed at the end of the last wash programme.
Make sure that you remember to activate
CapDosing the next time you insert a capsule.
Remove and dispose of the empty capsule at the
end of each programme.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
Problem solving guide
79
General problems with the washing machine
Problem Possible cause and remedy
The display is dark. The display has switched off automatically to save
energy (Standby mode).
Press any button. Standby comes to an end.
Steam comes out of the
detergent dispenser
drawer while steam is
being generated.
This is not a fault.
Steam may emerge from the detergent dispenser
drawer, depending on the amount of laundry and the
ambient temperature.
Noises can be heard
while steam is being
generated.
This is not a fault.
These noises occur when steam is being generated
and when steam is being injected into the drum.
When the drum is
empty a load appears in
the display or when the
drum is full the load is
displayed as <25%.
There was laundry in the drum when the washing
machine was switched on. This decalibrated the load
sensor from the zero setting.
Empty the drum and switch the washing machine
off and back on again.
Problem solving guide
80
An unsatisfactory wash result
Problem Possible cause and remedy
Liquid detergent does
not give the required
result.
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.
Use the Miele 2 Phase System. The targeted
addition of UltraPhase 2 during the wash process
removes stains effectively.
Use a general purpose powder detergent
containing a bleaching agent.
White residues which
look like powder
detergent are seen on
dark textiles after
washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush
once the laundry is dry.
Wash dark textiles using a detergent which does
not contain zeolites. Liquid detergents usually do
not contain zeolites.
Use the Dark garments programme.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used to break
down the particles of grease in heavily soiled laundry.
Use more detergent or liquid detergent.
Before washing the next load, run the Clean
machine programme using the Miele IntenseClean
washing machine cleaner or a powder detergent.
Problem solving guide
81
The door will not open
Problem Possible cause and remedy
The door cannot be
pulled open during a
programme.
The drum is locked during a programme.
Touch the Start/Stop sensor to cancel the
programme.
The programme is cancelled, the door unlocks and
you can pull it open.
There is still water in the drum and the machine is
unable to drain.
Clean the drain filter and the drain pump as
described in “Opening the door in the event of a
blocked drain outlet and/or power cut”.
Extra cooling
appears in the display
after a programme has
been cancelled.
For safety reasons, the door cannot be opened if the
suds temperature is higher than 55°C.
Wait until the temperature in the drum has
decreased and the message has gone out in the
display.
The door will not open
after the Steam care or
Freshen up programme
has finished.
The Steam care or Freshen up programme has been
started several times one after the other. The steam
has caused the temperature in the drum to rise above
55°C and the door is locked to prevent the risk of
burning.
Wait a few minutes until the temperature in the
drum has dropped.
The following appears
in the display:
The door lock is jammed.
Call Miele.
The door lock has jammed.
Call Miele.
Problem solving guide
82
Opening the door in the event
of a blocked drain outlet and/
or power cut
Switch off the washing machine.
Open the drain pump access panel.
Blocked drain outlet
If the drain outlet is blocked, a larger
quantity of water can remain in the
washing machine.
Risk of scalding due to hot suds.
Escaping suds will be hot if laundry
has been washed at high
temperatures!
Carefully allow all suds to drain off.
Procedure for draining the machine
When removing the drain filter, do
not remove it completely.
Place a suitable container under the
access panel, e.g. a universal oven
tray.
Slowly unscrew the filters until water
runs out. Be careful not to release too
much water at once. If the flow of
water is too strong, some water can
seep into the machine base and
activate the water protection float
switch. This will prevent the machine
from functioning.
To interrupt the flow of water, tighten
the filters again.
Once the flow of water ceases:
Remove the filters completely.
Problem solving guide
83
Clean the filters thoroughly.
Remove any foreign objects (e.g.,
buttons, coins etc.) and clean the
interior. Turn the impellers by hand to
check that they rotate freely.
Replace the filters correctly (on the
right and left) and tighten them.
Close the drain pump access panel.
Risk of water damage.
Make sure the drain filters are
securely tightened. Otherwise there
is a risk of water leakage during use.
Replace the drain filters correctly and
tighten them securely.
Opening the door
Danger of injury due to rotating
drum!
Reaching into a moving drum is
extremely dangerous. Danger of
injury!
Always make sure that the drum is
stationary before reaching in to
remove laundry.
Use a screwdriver to unlock the door
of the machine as shown.
Pull open the door.
Service
84
Contact in case of fault
In the event of any faults which you
cannot remedy yourself, please contact
Miele.
Contact information for Miele can be
found at the end of this booklet.
Please quote the model and serial
number of your appliance when
contacting Miele. This information can
be found on the data plate.
The data plate is found above the
porthole glass when the door is
opened.
Optional accessories
Optional spare parts and accessories
for this washing machine are available
from Miele.
Warranty
The manufacturer's warranty for this
appliance is 2years.
For further information, please refer to
your warranty booklet.
Installation and connection
85
Front view
a
Water inlet hose with Waterproof
system for cold and for hot or
alternative water supplies
b
Electrical connection
c
Flexible drain hose (with detachable
swivel elbow)
d
Control panel
e
Detergent dispenser drawer
f
Door
g
Access to filters, pumps and
emergency release
h
Access panel for TwinDos cartridges
i
Four height-adjustable feet
Installation and connection
86
Rear view
a
Drain hose
b
Transport clips for inlet and drain
hoses and mains connection cable
c
Electrical connection
d
Protruding lid for holding when
moving the machine
e
Cold water inlet hose with
Waterproof system
f
Water inlet hose with Waterproof
system for hot or alternative water
supplies
g
Safety caps for transit bars
h
Transport clips for inlet and drain
hoses and for storing transit bars
when not in use
Installation and connection
87
Installation surface
A concrete floor is the most suitable
installation surface. It is far less prone
to vibration during the spin cycle than
wooden floorboards or a carpeted
surface.
Please note:
The machine must be level and
securely positioned.
To avoid vibrations during spinning,
the machine should not be installed
on soft floor coverings.
If installing on a wooden joist floor:
Install the machine on a plywood
base (at least 59x52x3cm). The
base should span several joists and
be bolted to the joists and not only to
the floorboards. Check for the
presence of pipes and cables first.
Useful tip: If possible, install the
machine in a corner. This is usually the
most stable part of the floor.
Transporting the washing
machine to its installation site
Danger of injury due to
unsecured lid.
Make sure the fixings at the back of
the lid are secure. They may become
brittle due to external circumstances.
There is a danger of the lid being
pulled off when carrying the
appliance.
Before carrying the appliance, check
that the lid is secure where it
protrudes at the back.
Carry the washing machine by the
front feet and by the lid where it
protrudes at the back of the
appliance.
Removing the transit bars
Remove the left and right covers.
1. Pull off the transit bar covers and
2. then use a screwdriver to release the
catches at the top and bottom.
Installation and connection
88
Using the spanner supplied, turn the
left-hand transit bar 90°, then
withdraw the transit bar.
Turn the right-hand transit bar 90°,
then
withdraw the transit bar.
Installation and connection
89
Risk of injury from sharp edges.
There is a risk of injury from reaching
into holes that are not covered.
To avoid the risk of injury, the holes
for the transit bars must be covered
after the transit bars have been
removed!
Fit the stoppers onto the two holes.
Secure the transit bars to the back of
the washing machine. Make sure that
the top catch is located above the
holder.
Risk of damage from incorrect
transport.
The washing machine may become
damaged if moved without the transit
bars in place.
Keep the transit bars in a safe place.
Fit them again if the machine is to be
moved (e.g. when moving house).
Refitting the transit bars
Refitting is carried out by reversing the
procedure.
Installation and connection
90
Levelling the machine
The washing machine must stand
perfectly level on all four feet to ensure
safe and proper operation.
Incorrect installation may increase
electricity and water consumption and
may cause the machine to move about.
Screwing out and adjusting the feet
The four adjustable screw feet are used
for levelling the washing machine. All
four feet are screwed in when the
appliance is delivered.
Using the spanner supplied, turn
counter nut 2 in a clockwise direction.
Then turn counter nut 2 together with
foot 1 to unscrew.
Use a spirit level to check that the
washing machine is standing level.
Hold foot 1 securely with a pipe
wrench. Turn counter nut 2 again
using the spanner supplied until it sits
firmly up against the housing.
Risk of damage due to
incorrectly aligned washing machine.
There is a danger of the washing
machine moving about if the feet are
not secured.
Turn all four counter nuts for the feet
until they sit firmly up against the
housing. Please also check this for
the feet which did not need
adjustment.
Installation and connection
91
Installing under a continuous
worktop
Risk of electric shock due to
exposed cables.
There is a risk of coming into contact
with live parts while the lid is
removed.
Do not remove the washing machine
lid.
This washing machine (with lid intact)
can be pushed under a worktop if there
is space to do so.
Washer and dryer stack
A Miele tumble dryer can be stacked
with the washing machine. The
appropriate “WTV” stacking kit* to
match your tumble dryer is required.
All parts marked * are available from
Miele.
Please note the following:
a = at least 2cm
b = WTV without drawer: 172cm
WTV with drawer: 181cm
c = 65cm
Installation and connection
92
The Miele water protection
system
The Miele water protection system
protects all parts of the washing
machine and surrounds from water
damage.
The system consists of three main
components:
– the inlet hose
– the electronic unit and drainage and
overflow protection
– the drain hose
The Waterproof system (WPS)
3
5
4
2
1
6
a
Two solenoid valves
b
Double-skinned inlet hose
c
Sump
d
Float switch
e
Electronic unit
f
Drain pump
The inlet hoses
– The casing on the inlet hoses
contains two solenoid valves ,
which cut off the water intake directly
at the tap. These valves provide two-
fold protection. In the event that one
of the valves is faulty, the other valve
will cut off the water intake.
Blocking the water intake at the tap
means that the inlet hoses are only
under pressure whilst water is being
taken into the machine. For the
remainder of the time, pressure on
the inlet hoses is negligible.
– Protection against the solenoid
valves bursting.
The solenoid valves are pressure
tested to between 7000kPa and
10000kPa against bursting.
– The double-skinned inlet hoses
have a pressure-resistant inner hose
and a protective sleeve. Any leaking
water is fed into the sump through
this protective sleeve. A float switch
closes the solenoid valves,
preventing any more water flowing
into the machine and water in the
suds container is pumped away.
Installation and connection
93
The electronic unit and drainage
and overflow protection
– Drainage protection
Any leaking water is collected in the
sump in the base of the machine.
A float switch closes the solenoid
valves , preventing any more water
from flowing into the machine and
water in the suds container is
pumped away.
– Overflow protection
If the water level exceeds a certain
level, the drain pump switches in
and pumps the excess water away in
a controlled manner.
Should the water level rise repeatedly
in an uncontrolled way, the drain
pump will switch on continuously,
the washing machine will indicate
that there is a fault and a tone will
sound.
Drain hose
The drain hose is protected by a
ventilation system which prevents the
washing machine from being emptied
completely.
Installation and connection
94
Connection to the water supply
Risk of electric shock!
There are electrical wires in the water
inlet hose.
The inlet hose must not be
connected in an area subject to
spray water, e.g. in a bathroom or
shower room.
The casing on the water inlet hose
must not get wet.
The protective sleeve must not be
damaged or kinked.
The washing machine must be
connected to a mains water supply in
accordance with current local and
national safety regulations.
IMPORTANT Australia and New
Zealand
This appliance must be installed
according to AS/NZS 3500.1. Backflow
prevention is already integrated in the
appliance.
The flow pressure must amount to a
minimum of 100kPa (1bar) and must
not exceed an overpressure of
1000kPa (10bar). If it is higher than
1000kPa, a pressure reduction valve
must be installed.
Connection to the mains water supply
should incorporate a water tap with a
¾" threaded union. If this is not
available, only a qualified installer may
connect the washing machine to the
mains water supply.
The connection point is subject to
mains water pressure.
Turn on the tap slowly and check for
leaks. Correct the position of the
washer and union if necessary.
Installation and connection
95
Maintenance
Only use a Miele Waterproof system
hose should you need a replacement.
Damage caused by dirty water.
This washing machine has a filter in
the hose connection to the casing to
protect the solenoid valve.
This filter must not be removed.
AllWater
This washing machine can be used with
cold water (cold mains water) as well as
with hot water or an alternative water
supply.
Damage caused by incorrect
water connection.
For hygiene and technical reasons,
the washing machine must always
be connected to cold mains water.
Always connect the washing
machine to cold mains water.
Markings on the water inlet hoses
Cold water (cold
mains water)
= Silver label
Hot water or
alternative water
supply
= Red label
Useful tip: Programming the washing
machine for hot water operation is
described in “Settings - Water intake”.
Installation and connection
96
Cold water (default setting)
The washing machine will be operated
with cold mains water only.
The other inlet hose is secured to the
back of the washing machine.
Hot water
– The preferred temperature is 55°C.
The temperature must not not exceed
60°C. Consult a qualified plumber if
the temperature exceeds 60°C.
– You can heat up your water with
cheaper, primary energy sources, e.g.
gas, solar power, oil.
– Before connecting to the mains water
tap, check that the outflow of cold
water does not exceed 5litres. Each
additional litre of cold water reduces
the energy efficiency.
– If the hot water tap is turned off for
some time, the washing machine will
automatically switch to the cold
water connection. This safety
measure is not intended for the
permanent operation of the
appliance. The washing machine
continues to wash using hot water
operation, but washing results are
worsened.
Soft water, rain water and well water
1. For hygiene reasons water should be
at least of the quality used for
bathing in.
2. The chemical composition of the
water must not endanger parts of the
machine.
3. The water must not contain any solid
particles e.g. sand. We recommend
an upstream filter with a filtration
throughflow of 0.1mm.
Other specifications for water quality
Iron ≤ 0.10mg/l
Manganese ≤ 0.05mg/l
Copper ≤ 0.10mg/l
Zinc ≤ 1.50mg/l
Chlorides ≤ 200.00mg/l
pH value Between 5-9.5
Water hardness ≥ 5°d
Water temperature ≤ 60°C
The operator is responsible for
ensuring a suitable water quality.
Installation and connection
97
Water intake overview depending on selection programmed
Main wash Rinses
First and
subsequent
rinses
Final rinse
Cold water
Hot water main wash /
Hot water MW + rinses / /
Soft water
Rain water
Well water
= Cold water inlet hose - silver label
= Hot water or alternative water supply inlet hose - red label
Installation and connection
98
Drainage
The suds are drained through a drain
pump with a 1m delivery head. For the
water to drain freely, the hose must be
installed free of kinks.
If required, the hose can be extended to
a length of up to 5m. The necessary
parts can be purchased from Miele.
For a delivery head of more than 1m
(up to a max. of 1.8m) a replacement
drain pump will need to be fitted.
Please contact Miele for advice.
For a delivery head of 1.8 m the hose
can be extended to a length of up to 2.5
m. The necessary parts can be
purchased from Miele.
Drain hose connection options
1. Directed into a sink or basin.
Please note:
– Hook the hose over the edge and
secure it.
– Make sure that the water can drain
away freely without hindrance.
Otherwise there is a risk of water
overflowing or of some of the
drained water being sucked back
into the machine.
2. Connected securely to a plastic drain
pipe with a rubber nipple (there is no
need to use a siphon).
3. Connected securely to a floor drain
(gully).
4. Connected securely to a standpipe.
Please note:
a
Adapter
b
Nut
c
Hose clip
d
End of the hose
Fit the adapter to the sink drain
outlet using the nut .
Attach the end of the hose to the
adapter .
Use a screwdriver to tighten the hose
clip up close to the nut.
Installation and connection
99
Electrical connection
The washing machine is supplied with a
mains cable with moulded plug ready
for connection to a switched socket.
Risk of fire from overheating!
Connecting the washing machine to
a multi-socket plug adapter or to an
extension lead can overload the
cable.
Do not use an extension lead or
multi-socket plug adapter.
The socket must be easily accessible
after the machine has been installed.
All electrical work must be carried out
by a suitably qualified and competent
person, in strict accordance with
national and local safety regulations.
For extra safety, it is advisable to install
a residual current device (RCD) with a
trip current of 30mA. Ensure power is
not supplied to the appliance until after
the installation has been completed.
Connection should be made via a
suitable switched socket.
If the connection cable is damaged, it
must only be replaced with a specific
connection cable of the same type
(available from Miele). For safety
reasons, such replacement may only be
carried out by a qualified technician or
Miele.
The data plate indicates the nominal
power consumption and the
appropriate fuse rating. Compare the
specifications on the data plate with
those of the mains electricity supply
and make sure that they match.
WARNING: THIS APPLIANCE MUST
BE EARTHED
Technical data
100
Height 850 mm
Width 596 mm
Depth 643 mm
Depth with door open 1.077 mm
Height for building under 850 mm
Width for building under 600 mm
Weight approx. 96 kg
Capacity 9 kg dry laundry
Voltage See data plate
Rated load See data plate
Fuse rating See data plate
Consumption data See “Consumption data”
Water flow pressure minimum 100kPa (1bar)
Water flow pressure maximum 1000kPa (10bar)
Inlet hose length 1.60m
Drain hose length 1.50m
Connection cable length 2.00m
Drain pump head height max. 1.00m
Drain pump length max. 5.00m
LEDs Class 1
Test certificates awarded See data plate
Frequency band 2.412GHz – 2.472GHz
Maximum transmission power <100mW
Power consumption when switched off 0.3 W
Power consumption when not switched off 0.3 W
Consumption data
101
Consumption data for the nominated energy labelling
programme according to AS/NZS 2040.1 & AS/NZS 2040.2
Load Consumption data
Energy
inkWh
Water
in litres
Duration
Normal Cold
Water
Cottons 9.0 kg 0.56 64 4 h 28 min
Notes for test institutes:
Detergent must be dispensed via the detergent dispenser drawer.
With the PowerWash 2.0 washing technique, during the heating phase, the
temperature measured by the sensor in the suds container is higher than the
actual temperature of the laundry.
The temperature measured there does not reflect the temperature of the
laundry.
Consumption data
102
Load Energy Water Duration Residual
moisture
kg kWh Litres h:min %
Cottons 90°C 9.0 2.60 65 2:29 50
60°C 9.0 1.45 65 2:29 50
60°C 4.5 1.10 52 2:19 50
9.0 0.60 54 2:59 44
4.5 0.43 49 2:59 44
40°C 9.0 1.03 75 2:29 46
40°C 4.5 0.70 52 2:29 46
4.5 0.35 42 2:59 44
20°C 9.0 0.40 75 2:39 46
Minimum iron 30°C 4.0 0.34 52 1:59 30
Delicates 30°C 3.0 0.20 40 1:09 –
Woollens 30°C 2.0 0.23 35 0:39 –
Automatic plus 40°C 6.0 0.60 59 1:59 –
QuickPowerWash 40°C 5.0 0.75 45 0:59 –
Express 20
1)
40°C 3.5 0.33 30 0:20 –
Shirts
2)
60°C 2.0 0.66 40 1:31 –
1)
Quick Extra activated
2)
Pre-ironing Extra deactivated
For labelling parameters conforming to AS/NZS 2040.1 & AS/NZS 2040.2, please
refer to the previous page of this booklet.
Consumption data can vary from the nominal values given depending on water
pressure, water hardness, water inlet temperature, room temperature, type and
volume of load, fluctuations in the electricity supply and any Extras selected.
The consumption data shown in the EcoFeedback display can vary from the
consumption data quoted here. The variations arise from component tolerances
and on-site conditions e.g. fluctuations in the pressure of the water supply,
mains voltage and fluctuations in the mains voltage.
Settings
103
You can use the settings to alter the
machine's electronics to suit changing
requirements.
Settings can be altered at any time.
Calling up settings
Switch on the washing machine.
Scroll to the second page in the main
menu.
Touch the Settings sensor.
The display will change to show the
Settings menu.
Selecting settings
The settings are grouped into different
areas.
11:02
Controls /
Display
Settings
Network
Programme
sequence
Appliance
parameters
Installation
requirements
Select the required area.
Scroll through the list until the setting
you want appears.
Touch the sensor to select the setting
you require.
Changing a setting
Change the value displayed and
confirm with OK.
or
Touch an option to select it.
An option which is selected will be
highlighted orange.
The option is saved. The display will
then switch to the Settings menu, or go
back to the previous menu level.
Closing the Settings menu
Touch the sensor.
The display will then go back to the
previous menu level.
Touch the sensor.
The display will change to show the
main menu.
Settings
104
Controls / Display
Language
The display can be set to appear in
one of several different languages.
The flag after the word Language
(Sprache in German) acts as a guide in
case a language which is not
understood has been set.
The language selected is saved.
Consumption
In this setting you can check the
saved energy and water consumption
values and enter the energy cost.
Options
– Previous programme
the consumption for the last
programme carried out.
– Total consumption
Shows the total of the energy and the
total of the water used by the
previous programmes.
– Set the cost
You can enter the cost for energy
(electricity) and water.
Code
The code prevents the washing
machine being used without your
knowledge.
Options
– Activate
If you activate the code, you have to
enter a code after switching the
washing machine on. Otherwise it
cannot be operated.
The factory default code is 125.
– Change
If wished, you can set a different
three-digit code.
If you forget the code, only a Miele
service technician can unlock the
washing machine.
Important! Make a note of your new
code.
– Deactivate
The washing machine is to be
operated again without entering a
code. This only appears if the code
has been activated previously.
Settings
105
Memory
The washing machine will save the
last settings (temperature, spin speed
and some of the Extras) selected for a
programme after the programme has
started.
When the programme is chosen again,
the saved settings will appear in the
display.
Memory is deactivated as standard.
Clock display
After selecting the clock format, you
can set the time of day.
Clock format
– 24 h clock (default setting)
– 12 h clock
Time
– The time of day can be set.
Volume
Finish tone
The volume can be changed for the
buzzer that sounds at the end of the
programme.
It can be set to one of seven different
settings or switched off altogether.
Keypad tone
The volume of the tone that sounds
when a sensor is touched can also be
changed.
It can be set to one of seven different
settings or switched off altogether.
Display brightness
The brightness of the display can be
altered.
It can be set to one of seven different
settings.
Temperature unit
The temperature can be displayed as
degrees Celsius (°C) or Fahrenheit (°F).
The factory setting is Celsius (°C).
"Display" off status
The display and the sensor control
lighting is switched off to save energy.
The Start/Stop sensor flashes slowly.
Options
– Off
The lighting remains switched on.
– On
The lighting switches off after
10minutes.
– On, not in current prog. (factory default
setting)
The lighting remains switched on
throughout the programme. The
lighting switches off 10minutes after
the programme has ended.
Settings
106
Programme sequence
TwinDos
You can set the type of detergent and
dispensing quantities and check the
level of the UltraPhase1 and
UltraPhase2 cartridges.
Select detergent
If you wish to use your own detergent
with the TwinDos function instead of
UltraPhase1 and 2, you will need to
purchase the empty TwinDos containers
separately (optional accessories).
UltraPhase1 and 2 can only be
dispensed as a package. If a different
agent is selected, the setting for the
other compartment is automatically
deleted.
The following agents can be used:
– Miele UltraPhase 1
– Miele UltraPhase 2
– Universal detergent
– Colour detergent
– Delicates detergent
– Delicates/ Woollens
– Fabric softener
Follow the manufacturer's
instructions on dosage given on the
packaging.
The dosage amount required for the
agent being used must be set. Follow
the instructions in the display on how to
do so.
Useful tip: If you select No agent, the
respective TwinDos compartment will
be deactivated.
Change dosage
The values set for dispensing
detergent from compartments and
can be checked and corrected.
Soiling
You can specify the default setting for
the degree of soiling.
The following soiling levels are available
to choose from:
– Light
– Normal
– Heavy
The factory default setting is: Normal
Water plus level
There are four different water levels
which can be selected for the Water
plus Extra.
Levels
– Normal (factory default setting)
– Plus
– Plus
– Plus
Settings
107
Maximum rinse level
The water level in the rinse can be
permanently set to the highest value.
This function is important for allergy
sufferers as it achieves excellent rinse
results. The water consumption will be
increased.
The maximum rinse level is deactivated
as standard.
Soak duration
You can set a duration for the soak
process of between 30minutes and
6hours.
A duration can be selected in 30-minute
increments. When the Soak Extra is
selected, the laundry will be soaked for
the duration selected.
A duration of 0:30h is set as standard.
Longer pre-wash Cottons
If you require a longer pre-wash, you
can extend the standard pre-wash
time of 25minutes in the Cottons
programme.
– Normal (factory default setting)
25-minute pre-wash.
– + 6 min
31-minute pre-wash.
– + 9 min
34-minute pre-wash.
– + 12 min
37-minute pre-wash.
Gentle action
With gentle action activated, drum
agitation is reduced. In this way, lightly
soiled items can be washed more
gently.
Gentle action can be activated for the
Cottons and the Minimum iron
programmes.
Gentle action is deactivated as
standard.
Anti-crease
The Anti-crease function helps prevent
creasing if laundry is not going to be
removed immediately after the end of
the programme.
At the end of the programme, the drum
continues to turn at intervals for up to
30min. The washing machine door can
be unlocked at any time by touching the
Start/Stop sensor and then opened.
Anti-crease is deactivated as standard.
Settings
108
Network
Miele@home
Control the networking of your
washing machine with your Wi-Fi
network.
The following points may appear in the
submenu:
Set up
This message only appears if the
washing machine has not yet been
connected to a Wi-Fi network.
Please refer to “Before using for the first
time” for instructions on how to set up
the connection.
Activate
(visible if Miele@home is deactivated)
The Wi-Fi function is reactivated.
Deactivate
(visible if Miele@home is activated)
Miele@home remains set up, the Wi-Fi
function is switched off.
Connection status
(visible if Miele@home is activated)
The following values are displayed:
– the quality of Wi-Fi reception
– the network name
– the IP address
Set up again
(visible if set up)
Resets the Wi-Fi login (network) to
immediately re-establish a new
connection.
Reset
(visible if set up)
– The Wi-Fi is switched off.
– The Wi-Fi connection will be reset to
the factory setting.
Miele@home is no longer set up. A new
connection set-up has to be carried out
in order to use the Miele@home setting
again.
Settings
109
SmartGrid
The SmartGrid setting (available
depending on country) is only visible if
the Miele@home setting is set up and
activated.
This function can be used for starting
your washing machine automatically
at a time when your energy supplier's
energy costs are most economical.
Activating SmartGrid gives the Timer
sensor a new function. Use the “Timer”
sensor to set SmartStart. The washing
machine will then start within the
timeframe specified by you when it
receives a signal from your energy
supplier.
If it has not received a signal from the
energy supplier by the latest start time
set, the washing machine will start
automatically (see “Delay start”).
SmartGrid is deactivated as standard.
Remote control
The Remote control setting (available
depending on country) is only visible if
the Miele@home setting is set up and
activated.
Once the Miele@mobile App has been
installed on your mobile device, you
can check the status of your washing
machine from anywhere and start it
remotely. You can also control it
remotely via the MobileControl
function.
You can switch off the Remote control
setting if you do not want to operate the
washing machine with your mobile
device.
If Remote control is not switched on, the
App can cause the programme to be
cancelled.
Use the “Delay start” sensor to set a
timeframe within which you want to
start the washing machine (see “Delay
start/SmartStart”).
The washing machine will then start
within the timeframe specified when it
receives your signal.
If it has not received a start signal by
the latest start time set, the washing
machine will start automatically.
Remote control is activated as
standard.
Settings
110
RemoteUpdate
The RemoteUpdate function is used for
updating the software in your washing
machine.
The RemoteUpdate function is
deactivated as standard.
If you do not install a RemoteUpdate,
you can continue to use your washing
machine in the usual way. However,
Miele recommends installing
RemoteUpdates.
Activation
The RemoteUpdate menu option is
only displayed and can only be
selected if you have added your
washing machine to your Wi-Fi
network (see “Settings - Network -
Miele@home” chapter).
Miele’s RemoteUpdate function can
only be used if the washing machine is
connected to a Wi-Fi network and you
have an account in the Miele@mobile
App. The washing machine must be
registered with your account in the App.
See the Miele@mobile App for terms
and conditions of use.
Some software updates can only be
carried out by Miele Service.
Running a RemoteUpdate
If a RemoteUpdate is available for your
washing machine, it will be displayed
automatically for you.
You can choose to start the
RemoteUpdate immediately or wait until
later. If you select “Start later”, the
prompt to run the RemoteUpdate will
be displayed again the next time you
switch on your washing machine.
The RemoteUpdate can take a few
minutes.
Please note the following information
about the RemoteUpdate function:
– You will only receive a message when
a RemoteUpdate is available.
– Once a RemoteUpdate has been
installed, it cannot be undone.
– Do not switch off the washing
machine during a RemoteUpdate.
Otherwise, the RemoteUpdate will be
aborted and will not be installed.
Settings
111
Appliance parameters
Water intake
You can programme 6 options for the
water intake.
Options
– Cold water (factory default setting)
Uses mains water only.
– Hot water main wash
Hot water is used for the main wash
if a wash temperature over 30°C is
selected.
– Hot water MW + rinses
Hot water is used for the main wash
and for the rinses. Water
consumption is reduced by approx.
10% by rinsing with hot water.
– Soft water
An external water softener is used to
produce soft water. Soap based
detergents can be used and
limescale build-up in the washing
machine is prevented.
– Rain water
This setting is recommended if the
water hardness level of the alternative
water supply is lower than that of the
mains water supply. Detergent
savings can be made with this
setting.
– Well water
This setting is recommended in order
to prevent a build-up of limescale in
the washing machine if the water
hardness level of the alternative water
supply is higher than that of the
mains water supply.
Incorrect programming can lead to
damaged fabric (e.g. if the
programmed setting is for rain water
and the inlet hose is connected to
the hot water supply).
Make sure that the programmed
setting and the water connection are
correctly matched.
Observe the requirements for water
quality in “Installation and
connection – Water intake”.
Legal information
Open source licences
You can view information here.
Settings
112
Installation requirements
Low water pressure
If the water pressure is below 100kPa
(1bar), the programme will be
cancelled and a fault message will
appear.
If the on-site water pressure cannot be
increased, activating this function will
prevent the programme from being
cancelled.
Low water pressure is deactivated as
standard.
Suds cooling
When this is activated, additional
water flows into the drum at the end of
the main wash to cool the suds down.
Hot suds can damage plastic drainage
pipes.
Suds cooling takes place when a
Cottons programme with a temperature
of 70°C or higher is selected.
Suds cooling should be activated:
– to prevent the danger of scalding if
the drain hose is hooked over the
edge of a sink or basin.
Suds cooling is deactivated as
standard.
Temperature reduction
At high altitudes water has a lower
boiling point. Miele recommends
activating the Temperature reduction
setting at altitudes of 2000m or above
to prevent water from boiling. The
maximum temperature is reduced to
80°C even if a higher temperature is
selected.
The Temperature reduction setting is
deactivated as standard.
Optional accessories
113
Detergent, fabric care, additives and
machine care products are available for
this machine. All the products have
been designed for Miele appliances.
These and many other useful products
can be ordered via the internet at
shop.miele.com (depending on country)
or from Miele (see end of this booklet
for contact details).
Detergent
UltraPhase1
– Universal liquid detergent
– For white and coloured laundry
– No need to refill, as it is supplied in
single use cartridges for the TwinDos
system
– Only for use in conjunction with
UltraPhase2
UltraPhase2
– Universal detergent enhancer
– For white and coloured laundry
– No need to refill, as it is supplied in
single use cartridges for the TwinDos
system
– Only for use in conjunction with
UltraPhase1
UltraWhite
– Powder detergent
– Suitable for white and light coloured
laundry as well as heavily soiled
cotton items
– Effective stain removal even at low
temperatures
UltraColor
– Liquid detergent for coloured items
– Suitable for coloured and dark/black
items
– Protects bright colours from fading
– Effective stain removal even at low
temperatures
– Also available as a powder detergent.
Sensitive Skin Powder
– Powder detergent with a mild
fragrance for use with white or light
coloured garments
– Specially formulated for people with
sensitive skin
– Excellent stain removal even at low
temperatures
– Environmentally friendly (no
phosphates) and no dyes or
preservatives
– Not suitable for silks or woollens
Optional accessories
114
Specialist detergents
Specialist detergents are available as
capsules in convenient single dose
amounts or in a handy bottle.
Sportswear
– Liquid detergent for sportswear and
fleece garments
– Neutralises unpleasant odours
– Retains the shape of the textiles
Down Items
– Liquid detergent suitable for pillows,
sleeping bags and down filled items
– Retains the elasticity of down and
feather filled items
– Retains the breathability of down
filled items
– Prevents down filling clumping
together
WoolCare
– Liquid detergent for woollens and
delicates
– Includes a special wheat protein
conditioning formula
– Helps prevent pilling and felting
– Gentle on colours
Fabric care
Fabric care is available as capsules
in convenient single dose amounts or in
a handy bottle.
Fabric softener
– Fresh, natural fragrance
– Makes laundry soft to handle
– Available as capsules in convenient
single dose amounts and as liquid
detergent.
Optional accessories
115
Additives
Booster
– For removing stains
– Suitable for white and coloured
laundry
– Available as capsules in
convenient single dose amounts
Machine care products
IntenseClean
– For cleaning the washing machine
thoroughly and effectively
– Removes grease, bacteria and
unpleasant odours
– Use 1–3 times per year
Descaler
– Removes heavy limescale deposits
– Mild and gentle with natural citric
acid
www.miele.com.au
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Telephone:
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