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12
English
Problem Possible cause Solution
You have not attached the
dust container lid properly to
the dust container or you
have not attached the dust
container properly to the
appliance. In both cases,
there will be a loss of suction
power.
Make sure that you attach the dust
container lid to the dust container and
the dust container to the appliance
properly.
Dust escapes from the
appliance.
The filter is dirty. Clean the filter (Fig. 9). See also the user
manual.
The filter is not present in the
appliance.
Make sure that the filter is in the
appliance and assembled correctly.
Something is blocking the
cyclone.
Check the cyclone (Fig. 11) for objects
stuck in it and remove any object that is
blocking the cyclone. Make sure that you
remove any hair and dirt that is stuck in
the cyclone.
If dust falls out of the dust
container, the dust container
lid is probably not attached
properly to the dust
container.
Empty the dust container and attach the
dust container lid correctly.
This icon flashes on the
display:
The filter may be dirty. We advise you to clean the filter (Fig. 9).
If you cleaned the filter recently, you can
disregard this icon. To continue
vacuuming, switch the appliance off and
then on again.
The appliance does not
move smoothly across the
floor when I am cleaning a
carpet.
You selected a too high
suction power.
Reduce the suction power by choosing
setting 1.
The brush does not turn
anymore.
The brush is clogged with
hair or dirt.
Clean the brush with a pair of scissors or
by hand.
The brush may stop turning
when it encounters too much
resistance from high-pile
carpet.
Switch off the appliance and then switch
it back on again.
You have not assembled the
roller brush into the nozzle
properly after cleaning.
Follow the instructions in the cleaning
chapter to slide the roller brush into the
nozzle properly. Secure the roller brush
inside the nozzle by snapping the
locking lever in place.
The LEDs in the nozzle do
not come on.
You have not attached the
nozzle to the tube or
appliance properly.
Attach the nozzle to the appliance or
handheld properly.
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