CTQ2C-BK User Manual

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LIMITED WARRANTY

Thank you for purchasing EZVIZ products. This limited warranty gives you, the original purchaser of the EZVIZ product, specific legal

rights. You may also have other legal rights that vary by state, province or jurisdiction. The disclaimers, exclusions, and limitations

of liability under this limited warranty will not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or

employee is authorized to make any medication, extension, or addition to this limited warranty.

Your EZVIZ product is warranted for a period of one (1) year from the date of purchase against defects in materials and

workmanship, or such longer period as may be required by law in the country or state where this product is sold, when used

normally in accordance with EZVIZ’s user manual.

You can request warranty service by calling us at 1-855-MYEZVIZ (693-9849) or email us at ser[email protected].

For any defective EZVIZ products under warranty, EZVIZ, Inc. will, at its option, (i) repair or replace your product free of charge; (ii)

exchange your product with a functional equivalent product; (iii) or refund the original purchase price, provided you provide the

original purchase receipt or copy, brief explanation of the defect, and return the product in its original packaging. At EZVIZ’s sole

discretion, repair or replacement may be made with a new or refurbished product or components. This warranty does not cover the

postal cost, insurance and any other incidental charges incurred by you in returning the product.

Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this limited warranty. Any product

that has either been repaired or replaced under this limited warranty will be covered by the terms of this limited warranty for the

longer of ninety (90) days from the date of delivery or the remaining original warranty period.

This warranty does not apply and is void:

•Ifthewarrantyclaimismadeoutsidethewarrantyperiodoriftheproofofpurchaseisnotprovided.

•Foranymalfunction,defectorfailurecausedbyorresultingfromtheevidenceofimpact,mishandling,tampering,usecontrary

to the applicable instruction manual, incorrect power line voltage, accident, loss, theft, fire, flood or other Acts of God, shipping

damage or damage resulting from repairs performed by unauthorized personnel.

•Foranyconsumableparts,suchasbatteries,wherethemalfunctionisduetothenormalagingoftheproduct.

•Cosmeticdamage,includingbutnotlimitedtoscratches,dentsandbrokenplasticonports.

•Anysoftware,evenifpackagedorsoldwithEZVIZhardware.

•Foranyotherdamagesfreefromdefectsinmaterialorworkmanship.

•Routinecleaning,normalcosmeticandmechanicalwearandtear.

DISCLAIMER OF WARRANTIES

EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EZVIZ

DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, THE DURATION OF ANY APPLICABLE

IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY, THE SECURITY OF THE PRODUCT, OR

AVAILABILITY AND RELIABILITY OF PRODUCT INFORMATION OR DATA.

LIMITATION OF DAMAGES

IN NO EVENT WILL EZVIZ BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING

ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT,

AND EZVIZ’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL

NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER. SOME STATES DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT

APPLY TO YOU.

LIMITATION OF LIABILITY

ALL PRODUCT INFORMATION AND DATA IS PROVIDED FOR YOUR CONVENIENCE, “AS IS”, AND “AS AVAILABLE”. EZVIZ DOES NOT

REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION AND DATA WILL BE AVAILABLE, ACCURATE, OR RELIABLE OR

THAT PRODUCT INFORMATION AND DATA OR USE OF THE PRODUCT WILL PROVIDE SAFETY IN YOUR HOME. YOU USE ALL PRODUCT

INFORMATION, DATA, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND

EZVIZ DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME,

PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS, RESULTING FROM YOUR USE

OF THE PRODUCT INFORMATION, DATA, OR PRODUCT. PRODUCT INFORMATION AND DATA PROVIDED BY EZVIZ IS NOT INTENDED AS

A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION. FOR EXAMPLE, A NOTIFICATION PROVIDED THROUGH THE

PRODUCT IS NOT INTENDED AS A SUBSTITUTE FOR AUDIBLE AND VISIBLE INDICATIONS IN THE HOME AND ON THE PRODUCT, NOR

FOR A THIRD PARTY MONITORING SERVICE.

Please do not hesitate to contact your seller, or send e-mails to us [email protected], with any questions.

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User Manual - Page 24