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43
TROUBLESHOOTING
ENGLISH
Performance
Sound of water
running, boiling, or
hissing.
Steam is being generated and sprayed onto clothes.
• This is normal.
Steam or hot air leaks
out when the door is
closed.
An item is caught in the door, keeping it slightly open.
• Make sure all items are completely inside the cabinet and nothing is
caught in the door, blocking it from closing completely.
Control panel won’t
respond.
Control panel or button has dirt on it.
• Dirt or foreign objects on the control panel will interfere with the operation
of the buttons. Clean the control panel.
Control panel is locked.
• Disable the locking of the control panel.
Symptoms Possible Cause & Solution
Clothes are wet at the
end of the programme.
Filter is clogged or grill is upside down.
• Clean the lint filter. Insert the grill with the holes on the right side.
Door gasket is damaged.
• If the rubber door gasket is damaged, it leaves a gap in the door seal,
affecting performance of the appliance. Call for service.
Clothes are caught in door.
• Make sure all items are completely in the cabinet and not stuck in the door,
blocking it from closing completely. Run the programme again.
Odour is not removed
at end of programme.
Clothes were stored for a long period of time or are stained with a
strong-smelling substance.
• Odours can be particularly difficult to remove from clothes that have been
stored for long periods or have strong-smelling, oily stains. Wash the
clothes first, before using the appliance.
Wrinkles are not
reduced at end of
programme.
Clothes were stored for a long period of time.
• Wrinkles may be very difficult to reduce if set for a long time, especially in
cotton and linen fabrics. Iron clothes that have been stored for a long
period of time before treating them with the appliance, to reduce wrinkles
more effectively.
Clothes have an
unpleasant odour at
end of programme.
Appliance has not been used for a long time or water tanks and filters
have not been cleaned.
• Check for dirt or foreign objects in the water supply and water drain tanks.
Clean the filters and water tanks.
Functions are not
operating properly.
Detergent or fabric softener put in water supply tank.
• Do not use anything but clean water in the water supply tank.
Symptoms Possible Cause & Solution
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