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en Faults and what to do about them.
22
Faults and what to do about them.
Faults Cause/remedy
Water is leaking from the
appliance.
■ Attach the drain hose correctly or replace it.
■ Tighten the threaded joint on the inlet hose.
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
■ Start button not selected?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter ~ Page 20.
■ Is the inlet hose kinked or trapped?
The door cannot be
opened.
■ The safety function is activated. Stop the programme?
■ ($ Rinse stop = 2 without final rinse) selected? ~ Page 11.
■ Can the door only be opened by the emergency release? ~ Page 20.
The programme does not
start.
■ Start button for a pause or "Ready in" time pressed?
■ Is the door closed?
■ Childproof lock active? Deactivate. ~ Page 15.
The water is not draining. ■ ($ Rinse stop = 2 without final rinse) selected? ~ Page 11
■ Clean the drain pump. ~ Page 19
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault - the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed. Distribute small and large
items of laundry evenly in the drum.
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme takes
longer than usual.
■ Not a fault – unbalanced load detection system adjusts imbalance by
repeatedly distributing the washing.
■ Not a fault – foam detection system active – a rinse cycle is activated.
The programme length
changes during the wash
cycle.
Not a fault - the programme sequence is optimised for the particular wash pro-
cess. This may result in changes to the programme length in the display field.
Residual water in the care
product dispenser.
■ Not a fault - the effectiveness of the care product is not affected.
■ Clean the insert if necessary. ~ Page 18
Odours in the washing
machine.
Run the Cottons 90 °C programme without laundry. Use standard detergent for
this.
9 symbol flashes. Foam
may be leaking from the
detergent drawer.
Have you used too much detergent?
Mix one tablespoonful of fabric softener with ½ litre water and pour into dis-
penser II (Not for outdoor fabrics, sportswear fabrics or those made with down.)
Use less detergent in the next washing cycle.
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