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Requirements for Using Motion Recognition
Be sure to use Motion Control within the recommended distance of between 4.9 ft (1.5 m) and
11.4 ft (3.5 m). The actual recognition range may differ with the camera angle and other factors.
For the camera to recognize movement, you must stand out from the background.
The appropriate ambient brightness is 50 to 500 lux. (A bathroom typically has 100 Lux, a living
room 400 Lux.)
Avoid direct sunlight when using Motion Control.
Run the Motion Control Environment Test to assess the camera's recognition range before using
Motion Control.
Requirements for using Face Recognition
Be sure to use Face Recognition within the recommended distance of between 4.9 ft (1.5 m) and
13.1 ft (4 m). The actual recognition range may differ with the camera angle and other factors.
The appropriate ambient brightness is 50 to 500 lux. (A bathroom typically has 100 Lux, a living
room 400 Lux.)
Face Recognition can recognize up to 5 different users at a time.
The TV may have difficulty recognizing twins and people with similar faces as two different
individuals.
Note the following when using Face Recognition:
Do not cover your face with a hat, a pair of sunglasses, or your hair.
Your entire face must be visible to the camera. Avoid shadows over your face. Shadows
prevent the camera from recognizing faces accurately.
Keep your expression as neutral as possible. In addition, keep your mouth closed and as
neutral as possible.
When you log into your Samsung account, your facial expression must be the same as the
facial expression you had when you registered.
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